Customer Service Jobs in Hamburg, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - Work From Home
- Howell, MI (9 miles from Hamburg, MI)
- 1 day ago
- Howell, MI (9 miles from Hamburg, MI)
- 1 day ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkPharmacy Customer Service Associate
- West Bloomfield, MI (22 miles from Hamburg, MI)
- 2 days ago
- West Bloomfield, MI (22 miles from Hamburg, MI)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Farmington Hills, MI (20 miles from Hamburg, MI)
- 3 days ago
- Farmington Hills, MI (20 miles from Hamburg, MI)
- 3 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Fenton, MI (22 miles from Hamburg, MI)
- 3 days ago
- Fenton, MI (22 miles from Hamburg, MI)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Customer Service Center
- Ann Arbor, MI (12 miles from Hamburg, MI)
- 4 days ago
- Ann Arbor, MI (12 miles from Hamburg, MI)
- 4 days ago
Minimum of one year of banking or financial services in a customer service role preferred. Previous contact center experience preferred...
Human Resources Customer Care Representative Intermediate (TEMP)
- Ann Arbor, MI (12 miles from Hamburg, MI)
- 4 days ago
- Ann Arbor, MI (12 miles from Hamburg, MI)
- 4 days ago
The University of Michigan Shared Services Center (U-M SSC) is a customer service organization dedicated to delivering user-friendly and cost-effective administrative services to the university community...
Customer Service Representative - Utility
- Plymouth, MI (15 miles from Hamburg, MI)
- 6 days ago
- Plymouth, MI (15 miles from Hamburg, MI)
- 6 days ago
As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution....
Customer Service Representative - Patient Registration
- Novi, MI (14 miles from Hamburg, MI)
- 8 days ago
- Novi, MI (14 miles from Hamburg, MI)
- 8 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
- Novi, MI (14 miles from Hamburg, MI)
- 8 days ago
- Novi, MI (14 miles from Hamburg, MI)
- 8 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
- Canton, MI (18 miles from Hamburg, MI)
- 9 days ago
- Canton, MI (18 miles from Hamburg, MI)
- 9 days ago
As the name suggests, your main priority is to provide great customer service....
- Farmington Hills, MI (20 miles from Hamburg, MI)
- 9 days ago
- Farmington Hills, MI (20 miles from Hamburg, MI)
- 9 days ago
This position reports to the Supervisor PFS Customer Service....
Remote WorkRetail Customer Service Supervisor
- Commerce Township, MI (18 miles from Hamburg, MI)
- 10 days ago
- Commerce Township, MI (18 miles from Hamburg, MI)
- 10 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Representative
- Howell, MI (9 miles from Hamburg, MI)
- 12 days ago
- Howell, MI (9 miles from Hamburg, MI)
- 12 days ago
Job Type Full-time Description WANTED: A Problem-Solving People Person! You love a daily CHALLENGE. You love to SOLVE PUZZLES and PROBLEMS. You love doing things the RIGHT way. you love PEOPLE,...
Enterprise Car Sales Customer Service Representative
- Farmington Hills, MI (20 miles from Hamburg, MI)
- 12 days ago
- Farmington Hills, MI (20 miles from Hamburg, MI)
- 12 days ago
Overview The Car Sales Customer Service Rep provides a high level of customer service and support to both internal and external customers....
Customer Service Representative
- Howell, MI (9 miles from Hamburg, MI)
- 15 days ago
- Howell, MI (9 miles from Hamburg, MI)
- 15 days ago
. • Provide customer service support for agents and insured’s, handling various inquiries, resolving any errors and requests....
Demographic Data for Hamburg, MI
Moving to Hamburg, MI? Find some basic demographic data about Hamburg, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Hamburg, MI
Highest Education Level
Customer Services in Hamburg, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »