Customer Service Jobs in Grand Ledge, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Byram Healthcare Customer Service Representative
- Lansing, MI (10 miles from Grand Ledge, MI)
- 4 days ago
- Lansing, MI (10 miles from Grand Ledge, MI)
- 4 days ago
multiple platforms Ability to learn Byram products and therapies Strong customer service skills with the ability to resolve patient concerns Demonstrate soft skills to enhance patient experience If...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Accounts Advisor - Part-Time
- Lansing, MI (10 miles from Grand Ledge, MI)
- 6 days ago
- Lansing, MI (10 miles from Grand Ledge, MI)
- 6 days ago
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service....
Customer Service Representative
- Lansing, MI (10 miles from Grand Ledge, MI)
- 10 days ago
- Lansing, MI (10 miles from Grand Ledge, MI)
- 10 days ago
Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated Customer Service Representative to join our team....
Customer Service Representative (Part-Time)
- Lansing, MI (10 miles from Grand Ledge, MI)
- 12 days ago
- Lansing, MI (10 miles from Grand Ledge, MI)
- 12 days ago
Job Description Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated part-time Customer Service Representative to join our team....
Retail Customer Service Cashier
- Lansing, MI (10 miles from Grand Ledge, MI)
- 13 days ago
- Lansing, MI (10 miles from Grand Ledge, MI)
- 13 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Associate Part Time
- East Lansing, MI (16 miles from Grand Ledge, MI)
- 13 days ago
- East Lansing, MI (16 miles from Grand Ledge, MI)
- 13 days ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Retail Customer Service Associate
- East Lansing, MI (16 miles from Grand Ledge, MI)
- 16 days ago
- East Lansing, MI (16 miles from Grand Ledge, MI)
- 16 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Lansing, MI (10 miles from Grand Ledge, MI)
- 18 days ago
- Lansing, MI (10 miles from Grand Ledge, MI)
- 18 days ago
Knowledge of HIPAA regulations and medical terminology is a plus Must be detail-oriented, adaptable, and customer-service oriented Skills: Customer Service & Support Technical Troubleshooting Medical...
Customer Service Representative
- Saint Johns, MI (19 miles from Grand Ledge, MI)
- 28 days ago
- Saint Johns, MI (19 miles from Grand Ledge, MI)
- 28 days ago
Customer Service Representative Call Center & Customer Service $ 20 - $ 25 / Hour location_on Saint Johns, Michigan work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK...
Customer Service Associate with Deli Part Time
- Fowler, MI (18 miles from Grand Ledge, MI)
- 30+ days ago
- Fowler, MI (18 miles from Grand Ledge, MI)
- 30+ days ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Customer Service Representative
- Lansing, MI (10 miles from Grand Ledge, MI)
- 30+ days ago
- Lansing, MI (10 miles from Grand Ledge, MI)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Customer Service Associate
- Lansing, MI (10 miles from Grand Ledge, MI)
- 45+ days ago
- Lansing, MI (10 miles from Grand Ledge, MI)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2925 Towne Centre Blvd, Lansing,...
Customer Service Representative
- Lansing, MI (10 miles from Grand Ledge, MI)
- 90+ days ago
- Lansing, MI (10 miles from Grand Ledge, MI)
- 90+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Grand Ledge, MI
Moving to Grand Ledge, MI? Find some basic demographic data about Grand Ledge, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Grand Ledge, MI
Highest Education Level
Customer Services in Grand Ledge, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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