Customer Service Jobs in Galien, MI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 29 Jobs

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Mishawaka, IN (23 miles from Galien, MI)
  • 10 days ago
  • Mishawaka, IN (23 miles from Galien, MI)
  • 10 days ago

You re dedicated to selling and delivering a customer service experience that is unlike any other....

Customer Service Representative - Patient Registration

  • Dowagiac, MI (24 miles from Galien, MI)
  • 2 days ago
  • Dowagiac, MI (24 miles from Galien, MI)
  • 2 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Associate

  • Saint Joseph, MI (17 miles from Galien, MI)
  • 2 days ago
  • Saint Joseph, MI (17 miles from Galien, MI)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Michigan City, IN (20 miles from Galien, MI)
  • 3 days ago
  • Michigan City, IN (20 miles from Galien, MI)
  • 3 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative: Manufacturing

  • Michigan City, IN (20 miles from Galien, MI)
  • 3 days ago
  • Michigan City, IN (20 miles from Galien, MI)
  • 3 days ago

MINIMUM REQUIRED SKILLS: Knowledge of, or ability to learn, product, service, or area of customer service. Ability to prioritize and manage time effectively....

Customer Service Representative

  • South Bend, IN (16 miles from Galien, MI)
  • 4 days ago
  • South Bend, IN (16 miles from Galien, MI)
  • 4 days ago

Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...

Customer Service Associate Part Time

  • Saint Joseph, MI (17 miles from Galien, MI)
  • 5 days ago
  • Saint Joseph, MI (17 miles from Galien, MI)
  • 5 days ago

Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....

Retail Customer Service Supervisor

  • Benton Harbor, MI (23 miles from Galien, MI)
  • 6 days ago
  • Benton Harbor, MI (23 miles from Galien, MI)
  • 6 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....

Customer Service Associate - Temporary

  • South Bend, IN (16 miles from Galien, MI)
  • 8 days ago
  • South Bend, IN (16 miles from Galien, MI)
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Granger, IN (20 miles from Galien, MI)
  • 8 days ago
  • Granger, IN (20 miles from Galien, MI)
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Kendall Electric

  • Benton Harbor, MI (23 miles from Galien, MI)
  • 8 days ago
  • Benton Harbor, MI (23 miles from Galien, MI)
  • 8 days ago

Customer Service Representative About Kendall Group Kendall Electric, a division of The Kendall Group seeks a talented, creative, self-motivated individual for the Customer Service Representative position...

Customer Service Representative

  • Niles, MI (13 miles from Galien, MI)
  • 8 days ago
  • Niles, MI (13 miles from Galien, MI)
  • 8 days ago

Required Skills/Abilities: Excellent interpersonal and customer service skills....

Customer Service Representative

  • La Porte, IN (17 miles from Galien, MI)
  • 10 days ago
  • La Porte, IN (17 miles from Galien, MI)
  • 10 days ago

Preferred: 1 year in an auto body or similar work environment including previous customer service experience....

Customer Service Associate - Michigan City

  • Michigan City, IN (20 miles from Galien, MI)
  • 14 days ago
  • Michigan City, IN (20 miles from Galien, MI)
  • 14 days ago

Requirements for Success: High school diploma or GED equivalent. 1 year of customer service experience....

Client Service Representative

  • South Bend, IN (16 miles from Galien, MI)
  • 21 days ago
  • South Bend, IN (16 miles from Galien, MI)
  • 21 days ago

Client Services Representative Role Summary Our client is seeking a Client Services Representative to join their growing team. Reporting to the Client Services Manager, the Client Services...

Demographic Data for Galien, MI

Moving to Galien, MI? Find some basic demographic data about Galien, MI below.


Local
National
1,864
19
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
....................
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Galien, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Galien, MI offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Galien, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »