Customer Service Jobs in Galesburg, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Union City, MI (21 miles from Galesburg, MI)
- 17 hours ago
- Union City, MI (21 miles from Galesburg, MI)
- 17 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Acquisition Customer Service Associate Full Time
- Mattawan, MI (18 miles from Galesburg, MI)
- 2 days ago
- Mattawan, MI (18 miles from Galesburg, MI)
- 2 days ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Customer Service Representative - Kalamazoo, MI
- Kalamazoo, MI (7 miles from Galesburg, MI)
- 6 days ago
- Kalamazoo, MI (7 miles from Galesburg, MI)
- 6 days ago
Our Customer Service Representatives build as many reports as they do relationships with our customers and sales reps around the state! Eat. Sleep. Greet....
Retail Customer Service Specialist
- Portage, MI (9 miles from Galesburg, MI)
- 6 days ago
- Portage, MI (9 miles from Galesburg, MI)
- 6 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Pharmacy Customer Service Associate
- Plainwell, MI (15 miles from Galesburg, MI)
- 7 days ago
- Plainwell, MI (15 miles from Galesburg, MI)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Inside Sales Customer Service Representative
- Hastings, MI (24 miles from Galesburg, MI)
- 8 days ago
- Hastings, MI (24 miles from Galesburg, MI)
- 8 days ago
Participate in meetings with the customer service team and other departments as requested. Serves as a backup for Customer Service Manager and assists other department areas as needed....
Retail Customer Service Cashier
- East Leroy, MI (11 miles from Galesburg, MI)
- 15 days ago
- East Leroy, MI (11 miles from Galesburg, MI)
- 15 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Lead Customer Service Representative, Full or Part Time
- Kalamazoo, MI (7 miles from Galesburg, MI)
- 20 days ago
- Kalamazoo, MI (7 miles from Galesburg, MI)
- 20 days ago
Store 4706312: 4921 South Sprinkle Rd, Kalamazoo, Michigan 49001 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Bilingual Spanish Required Customer Service Representative - Video Banking
- Portage, MI (9 miles from Galesburg, MI)
- 30+ days ago
- Portage, MI (9 miles from Galesburg, MI)
- 30+ days ago
Resolves customer service inquiries and issues. Recommends appropriate solutions. Refers complex or reoccurring issues....
Customer Service Representative, Full or Part Time
- Kalamazoo, MI (7 miles from Galesburg, MI)
- 30+ days ago
- Kalamazoo, MI (7 miles from Galesburg, MI)
- 30+ days ago
Store 4706312: 4921 South Sprinkle Rd, Kalamazoo, Michigan 49001 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Kalamazoo, MI (7 miles from Galesburg, MI)
- 45+ days ago
- Kalamazoo, MI (7 miles from Galesburg, MI)
- 45+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Kalamazoo, MI (7 miles from Galesburg, MI)
- 45+ days ago
- Kalamazoo, MI (7 miles from Galesburg, MI)
- 45+ days ago
Store 4706205: 4117 Portage St, Kalamazoo, Michigan 49001 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Richland, MI (6 miles from Galesburg, MI)
- 45+ days ago
- Richland, MI (6 miles from Galesburg, MI)
- 45+ days ago
Store 4706302: 8205 N 32nd St, Richland, Michigan 49083 Availability - Shift/Days Part time Day Shift - Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer...
Customer Service Representative - Video Banking
- Portage, MI (9 miles from Galesburg, MI)
- 60+ days ago
- Portage, MI (9 miles from Galesburg, MI)
- 60+ days ago
Resolves customer service inquiries and issues. Recommends appropriate solutions. Refers complex or reoccurring issues....
Customer Service Representative
- Kalamazoo, MI (7 miles from Galesburg, MI)
- 60+ days ago
- Kalamazoo, MI (7 miles from Galesburg, MI)
- 60+ days ago
Our Customer Service Representative position is more Project Management position, not a Call-Center position....
Demographic Data for Galesburg, MI
Moving to Galesburg, MI? Find some basic demographic data about Galesburg, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Galesburg, MI
Highest Education Level
Customer Services in Galesburg, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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