Customer Service Jobs in Gaines, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Genesee, MI (20 miles from Gaines, MI)
- 17 hours ago
- Genesee, MI (20 miles from Gaines, MI)
- 17 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Fenton, MI (9 miles from Gaines, MI)
- 21 hours ago
- Fenton, MI (9 miles from Gaines, MI)
- 21 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Flint, MI (13 miles from Gaines, MI)
- 1 day ago
- Flint, MI (13 miles from Gaines, MI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Flint, MI (10 miles from Gaines, MI)
- 2 days ago
- Flint, MI (10 miles from Gaines, MI)
- 2 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Pharmacy Customer Service Associate
- Highland, MI (21 miles from Gaines, MI)
- 2 days ago
- Highland, MI (21 miles from Gaines, MI)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Perry, MI (17 miles from Gaines, MI)
- 3 days ago
- Perry, MI (17 miles from Gaines, MI)
- 3 days ago
The role of Dispensary Associate is more customer service and success than sales....
Customer Service Representative
- Howell, MI (21 miles from Gaines, MI)
- 9 days ago
- Howell, MI (21 miles from Gaines, MI)
- 9 days ago
Job Type Full-time Description WANTED: A Problem-Solving People Person! You love a daily CHALLENGE. You love to SOLVE PUZZLES and PROBLEMS. You love doing things the RIGHT way. you love PEOPLE,...
Customer Service Representative
- Howell, MI (21 miles from Gaines, MI)
- 12 days ago
- Howell, MI (21 miles from Gaines, MI)
- 12 days ago
. • Provide customer service support for agents and insured’s, handling various inquiries, resolving any errors and requests....
ADO Field Trainer/Customer Service Representative
- Grand Blanc, MI (11 miles from Gaines, MI)
- 30+ days ago
- Grand Blanc, MI (11 miles from Gaines, MI)
- 30+ days ago
OBJECTIVE ADO Field Trainer/Customer Service Representative Objective To lead the Field Force to success by providing comprehensive training and customer service support for independent contractor insurance...
Customer Service Representative
- Davison, MI (21 miles from Gaines, MI)
- 30+ days ago
- Davison, MI (21 miles from Gaines, MI)
- 30+ days ago
Dispatcher experience DMV/Insurance/body shop CSR experience 1-2 years of office customer service experience High School diploma Exceptional customer service skills and attitude Excellent written and...
Demographic Data for Gaines, MI
Moving to Gaines, MI? Find some basic demographic data about Gaines, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Gaines, MI
Highest Education Level
Customer Services in Gaines, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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