Customer Service Jobs in Fraser, MI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 76 Jobs

Customer Service Representative

  • Macomb, MI (7 miles from Fraser, MI)
  • 9 hours ago
  • Macomb, MI (7 miles from Fraser, MI)
  • 9 hours ago

Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...

Customer Service Associate

  • Detroit, MI (14 miles from Fraser, MI)
  • 19 hours ago
  • Detroit, MI (14 miles from Fraser, MI)
  • 19 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Avis Customer Service Associate Outdoor Lot Support (Full-Time)

  • Hazel Park, MI (9 miles from Fraser, MI)
  • 1 day ago
  • Hazel Park, MI (9 miles from Fraser, MI)
  • 1 day ago

service....

Rental Car Lot Customer Service Representative Full Time

  • Melvindale, MI (21 miles from Fraser, MI)
  • 1 day ago
  • Melvindale, MI (21 miles from Fraser, MI)
  • 1 day ago

service....

Customer Care Representative Car Rentals (FT) - Paid Training - Medical Benefits - Retirement Perk

  • Hazel Park, MI (9 miles from Fraser, MI)
  • 1 day ago
  • Hazel Park, MI (9 miles from Fraser, MI)
  • 1 day ago

service....

Customer Service Representative FT

  • Melvindale, MI (21 miles from Fraser, MI)
  • 1 day ago
  • Melvindale, MI (21 miles from Fraser, MI)
  • 1 day ago

service....

Rental Car Customer Service Associate Full Time - Immediate Start - Hands-On Role - Paid Training

  • Warren, MI (2 miles from Fraser, MI)
  • 1 day ago
  • Warren, MI (2 miles from Fraser, MI)
  • 1 day ago

service....

Rental Car Customer Service Agent Full Time - Immediate Start - Health Benefits - Car Rental Disco

  • Hazel Park, MI (9 miles from Fraser, MI)
  • 1 day ago
  • Hazel Park, MI (9 miles from Fraser, MI)
  • 1 day ago

service....

Rental Car Customer Service Representative Full Time - Paid Training - 401k Benefits - Employee Di

  • Lincoln Park, MI (23 miles from Fraser, MI)
  • 1 day ago
  • Lincoln Park, MI (23 miles from Fraser, MI)
  • 1 day ago

service....

Rental Car Customer Service Representative Full Time - Great Pay - Paid Time Off - Car Rental Perk

  • Hazel Park, MI (9 miles from Fraser, MI)
  • 1 day ago
  • Hazel Park, MI (9 miles from Fraser, MI)
  • 1 day ago

service....

Pharmacy Customer Service Associate

  • Southfield, MI (17 miles from Fraser, MI)
  • 2 days ago
  • Southfield, MI (17 miles from Fraser, MI)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Experience Associate, Fairlane Town Center - Full Time

  • Dearborn, MI (19 miles from Fraser, MI)
  • 2 days ago
  • Dearborn, MI (19 miles from Fraser, MI)
  • 2 days ago

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...

Customer Service Representative

  • Troy, MI (11 miles from Fraser, MI)
  • 2 days ago
  • Troy, MI (11 miles from Fraser, MI)
  • 2 days ago

Responsibility Summary: The Customer Service Representative provides exceptional customer service and effectively supports customers by providing and processing information in response to questions,...

Customer Service Representative- Southfield, MI Hiring Event

  • Southfield, MI (17 miles from Fraser, MI)
  • 3 days ago
  • Southfield, MI (17 miles from Fraser, MI)
  • 3 days ago

Experience One (1) year customer service experience or equivalent combination of education and experience required. Inbound call center experience preferred....

Customer Service Representative

  • Redford, MI (20 miles from Fraser, MI)
  • 3 days ago
  • Redford, MI (20 miles from Fraser, MI)
  • 3 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Demographic Data for Fraser, MI

Moving to Fraser, MI? Find some basic demographic data about Fraser, MI below.


Local
National
14,726
505
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Fraser, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Fraser, MI offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Fraser, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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