Customer Service Jobs in Fenton, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Flint, MI (16 miles from Fenton, MI)
- 1 day ago
- Flint, MI (16 miles from Fenton, MI)
- 1 day ago
Customer Service Representative For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices....
Customer Service Representative
- Novi, MI (23 miles from Fenton, MI)
- 3 days ago
- Novi, MI (23 miles from Fenton, MI)
- 3 days ago
At PTSolutions, we are looking to add to our growing team of Customer Service Representatives....
Customer Service Representative
- Novi, MI (23 miles from Fenton, MI)
- 5 days ago
- Novi, MI (23 miles from Fenton, MI)
- 5 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
- Waterford, MI (19 miles from Fenton, MI)
- 6 days ago
- Waterford, MI (19 miles from Fenton, MI)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Clarkston, MI (17 miles from Fenton, MI)
- 7 days ago
- Clarkston, MI (17 miles from Fenton, MI)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Novi, MI (23 miles from Fenton, MI)
- 8 days ago
- Novi, MI (23 miles from Fenton, MI)
- 8 days ago
Minimum of 1-year experience in a customer service role or retail sales experience. Must have ability to resolve problems quickly and professionally....
Summer Temp - Branch Customer Service Representative
- Brighton, MI (13 miles from Fenton, MI)
- 8 days ago
- Brighton, MI (13 miles from Fenton, MI)
- 8 days ago
A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer...
Customer Service Representative - IDDM
- Grand Blanc, MI (11 miles from Fenton, MI)
- 11 days ago
- Grand Blanc, MI (11 miles from Fenton, MI)
- 11 days ago
Education and/or Experience + High school diploma or general education degree (GED). + 6 months of relevant customer service experience preferred....
Client Service Representative, National Accounts
- Novi, MI (23 miles from Fenton, MI)
- 12 days ago
- Novi, MI (23 miles from Fenton, MI)
- 12 days ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Retail Customer Service Supervisor
- Flint, MI (16 miles from Fenton, MI)
- 14 days ago
- Flint, MI (16 miles from Fenton, MI)
- 14 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Representative
- Brighton, MI (13 miles from Fenton, MI)
- 14 days ago
- Brighton, MI (13 miles from Fenton, MI)
- 14 days ago
Service Center (CSC), regional and corporate employees to ensure high levels of customer service and achieve operational efficiencies May assist with route forecasting and maintenance and with the...
Customer Service Representative
- Clarkston, MI (17 miles from Fenton, MI)
- 17 days ago
- Clarkston, MI (17 miles from Fenton, MI)
- 17 days ago
Company Description Job Description Make up to $15/hr with tips We are searching for qualified customer service reps with personality and people skills....
Customer Service Representative
- Auburn Hills, MI (24 miles from Fenton, MI)
- 27 days ago
- Auburn Hills, MI (24 miles from Fenton, MI)
- 27 days ago
If so, Guardian Industries is seeking a Customer Service Representative to join our Customer Service team in Auburn Hills, MI! This is an onsite role in our Auburn Hills office....
Retail Customer Service supervisor
- Auburn Hills, MI (24 miles from Fenton, MI)
- 29 days ago
- Auburn Hills, MI (24 miles from Fenton, MI)
- 29 days ago
Role models outstanding customer service....
Customer Service Representative
- Davison, MI (21 miles from Fenton, MI)
- 30+ days ago
- Davison, MI (21 miles from Fenton, MI)
- 30+ days ago
Dispatcher experience DMV/Insurance/body shop CSR experience 1-2 years of office customer service experience High School diploma Exceptional customer service skills and attitude Excellent written and...
Demographic Data for Fenton, MI
Moving to Fenton, MI? Find some basic demographic data about Fenton, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Fenton, MI
Highest Education Level
Customer Services in Fenton, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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