Customer Service Jobs in Fenton, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Office Assistant / Customer Service Representative
- Wixom, MI (20 miles from Fenton, MI)
- 22 hours ago
- Wixom, MI (20 miles from Fenton, MI)
- 22 hours ago
The Company: We have partnered with a world-leading engineered surfaces company. The Company manufactures and distributes High-Pressure Laminate, Quartz, Solid Surface, Coordinated TFL and...
Retail Customer Service Associate
- West Bloomfield, MI (24 miles from Fenton, MI)
- 6 days ago
- West Bloomfield, MI (24 miles from Fenton, MI)
- 6 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Pharmacy Customer Service Associate
- South Lyon, MI (23 miles from Fenton, MI)
- 6 days ago
- South Lyon, MI (23 miles from Fenton, MI)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Novi, MI (23 miles from Fenton, MI)
- 7 days ago
- Novi, MI (23 miles from Fenton, MI)
- 7 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Customer Service/Sales Associate
- Flint, MI (16 miles from Fenton, MI)
- 7 days ago
- Flint, MI (16 miles from Fenton, MI)
- 7 days ago
Service/Sales Associate....
Customer Service Representative
- Auburn Hills, MI (24 miles from Fenton, MI)
- 7 days ago
- Auburn Hills, MI (24 miles from Fenton, MI)
- 7 days ago
service experience preferably in a contact center or dealership....
Customer Service Representative
- Wixom, MI (20 miles from Fenton, MI)
- 10 days ago
- Wixom, MI (20 miles from Fenton, MI)
- 10 days ago
Customer service representatives can put themselves in their customers' shoes and advocate from them when necessary....
Customer Service Representative
- Wixom, MI (20 miles from Fenton, MI)
- 11 days ago
- Wixom, MI (20 miles from Fenton, MI)
- 11 days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
- Novi, MI (23 miles from Fenton, MI)
- 12 days ago
- Novi, MI (23 miles from Fenton, MI)
- 12 days ago
Job Knowledge, Skills, and Abilities: Desire and ability to deliver exceptional customer service. Excellent verbal and written communication skills....
- Waterford Township, MI (18 miles from Fenton, MI)
- 15 days ago
- Waterford Township, MI (18 miles from Fenton, MI)
- 15 days ago
Customer Service Associate WALGREENS - 3.4 Waterford, MI Job Details $15.00 - $17.50 an hour 15 hours ago Qualifications Customer service English Cash register Entry level Full Job Description Models...
ADO Field Trainer/Customer Service Representative
- Grand Blanc, MI (11 miles from Fenton, MI)
- 19 days ago
- Grand Blanc, MI (11 miles from Fenton, MI)
- 19 days ago
OBJECTIVE ADO Field Trainer/Customer Service Representative Objective To lead the Field Force to success by providing comprehensive training and customer service support for independent contractor insurance...
Customer Service Representative
- Davison, MI (21 miles from Fenton, MI)
- 20 days ago
- Davison, MI (21 miles from Fenton, MI)
- 20 days ago
Dispatcher experience DMV/Insurance/body shop CSR experience 1-2 years of office customer service experience High School diploma Exceptional customer service skills and attitude Excellent written and...
Customer Relations Specialist - McLaren Careers
- Flint, MI (16 miles from Fenton, MI)
- 21 days ago
- Flint, MI (16 miles from Fenton, MI)
- 21 days ago
This position serves as a resource for clients and subsidiary hospital locations regarding specimen and testing information by providing solutions on issues such as sample integrity, sample...
- Flint, MI (16 miles from Fenton, MI)
- 22 days ago
- Flint, MI (16 miles from Fenton, MI)
- 22 days ago
Position Summary: This position serves as a resource for clients and subsidiary hospital locations regarding specimen and testing information by providing solutions on issues such as sample...
Customer Service Representative (CSR)
- Wixom, MI (20 miles from Fenton, MI)
- 25 days ago
- Wixom, MI (20 miles from Fenton, MI)
- 25 days ago
Goal-oriented with a focus on delivering excellent customer service. Strong math skills and the ability to perform quick calculations....
Demographic Data for Fenton, MI
Moving to Fenton, MI? Find some basic demographic data about Fenton, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Fenton, MI
Highest Education Level
Customer Services in Fenton, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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