Customer Service Jobs in Farmington Hills, MI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 89 Jobs

Customer Service Representative

  • Belleville, MI (23 miles from Farmington Hills, MI)
  • 1 hour ago
  • Belleville, MI (23 miles from Farmington Hills, MI)
  • 1 hour ago

Customer Service Representative We are AUTOKINITON (pronounced auto-ken-i-TAHN) AUTOKINITON delivers operational excellence, high-quality execution, and customer service....

Customer Service Representative - FT

  • Detroit, MI (20 miles from Farmington Hills, MI)
  • 13 hours ago
  • Detroit, MI (20 miles from Farmington Hills, MI)
  • 13 hours ago

service....

Customer Service Representative - (Remote Role)

  • Livonia, MI (9 miles from Farmington Hills, MI)
  • 15 hours ago
  • Livonia, MI (9 miles from Farmington Hills, MI)
  • 15 hours ago

PAWsome Customer Service Representative candidates will have: A High School diploma; degree preferred. Customer Service experience and knowledge of a ticketing system preferred....

Remote Work

Branch Customer Service Representative - Farmington Hills, MI

  • Farmington Hills, MI
  • 17 hours ago
  • Farmington Hills, MI
  • 17 hours ago

Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative Is or Branch Customer...

Customer Service Associate

  • Dearborn Heights, MI (16 miles from Farmington Hills, MI)
  • 22 hours ago
  • Dearborn Heights, MI (16 miles from Farmington Hills, MI)
  • 22 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Sterling Heights, MI (17 miles from Farmington Hills, MI)
  • 22 hours ago
  • Sterling Heights, MI (17 miles from Farmington Hills, MI)
  • 22 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Sterling Heights, MI (17 miles from Farmington Hills, MI)
  • 22 hours ago
  • Sterling Heights, MI (17 miles from Farmington Hills, MI)
  • 22 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Warren, MI (21 miles from Farmington Hills, MI)
  • 1 day ago
  • Warren, MI (21 miles from Farmington Hills, MI)
  • 1 day ago

Qualifications Requirements: Proven experience in customer service, sales, or a related field. Strong communication and interpersonal skills....

Customer Service Representative $20/hr - Now Hiring

  • Waterford Township, MI (12 miles from Farmington Hills, MI)
  • 1 day ago
  • Waterford Township, MI (12 miles from Farmington Hills, MI)
  • 1 day ago

Keywords: Customer Service Representative, Location: Waterford, MI - 48327 Qualifications: Urgency...

Customer Service Representative $20/hr

  • Southfield, MI (5 miles from Farmington Hills, MI)
  • 1 day ago
  • Southfield, MI (5 miles from Farmington Hills, MI)
  • 1 day ago

Keywords: Customer Service Representative, Location: Southfield, MI - 48075 Qualifications: Urgency...

Customer Service Associate - Full-time / Part-time

  • Walled Lake, MI (5 miles from Farmington Hills, MI)
  • 1 day ago
  • Walled Lake, MI (5 miles from Farmington Hills, MI)
  • 1 day ago

. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...

Customer Service Representative

  • Romulus, MI (21 miles from Farmington Hills, MI)
  • 2 days ago
  • Romulus, MI (21 miles from Farmington Hills, MI)
  • 2 days ago

Company Description Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 18,000 trained professionals in a worldwide network of...

Retail Customer Service Supervisor

  • Livonia, MI (9 miles from Farmington Hills, MI)
  • 2 days ago
  • Livonia, MI (9 miles from Farmington Hills, MI)
  • 2 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Customer Service Representative - Patient Registration

  • Southfield, MI (5 miles from Farmington Hills, MI)
  • 2 days ago
  • Southfield, MI (5 miles from Farmington Hills, MI)
  • 2 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Licensed Customer Service Representative - Farmington Hills, MI

  • Farmington Hills, MI
  • 2 days ago
  • Farmington Hills, MI
  • 2 days ago

Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Licensed Customer Service Representative The Auto Club Group is seeking Member Representative IIs or Licensed Customer Service...

Demographic Data for Farmington Hills, MI

Moving to Farmington Hills, MI? Find some basic demographic data about Farmington Hills, MI below.

Local
National
10,077,306
222,152

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Skillsoft Percipio
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Farmington Hills, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Farmington Hills, MI offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Farmington Hills, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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