Customer Service Jobs in Erie, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - Work From Home
- Sylvania, OH (14 miles from Erie, MI)
- 1 day ago
- Sylvania, OH (14 miles from Erie, MI)
- 1 day ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkCustomer Service Representative
- Flat Rock, MI (24 miles from Erie, MI)
- 3 days ago
- Flat Rock, MI (24 miles from Erie, MI)
- 3 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative - Perrysburg, OH
- Perrysburg, OH (17 miles from Erie, MI)
- 3 days ago
- Perrysburg, OH (17 miles from Erie, MI)
- 3 days ago
Cash handling and customer service experience preferred....
Customer Service Associate - Customer Service Center
- Toledo, OH (9 miles from Erie, MI)
- 4 days ago
- Toledo, OH (9 miles from Erie, MI)
- 4 days ago
Minimum of one year of customer service experience required; customer service experience within banking or financial institution preferred. Previous contact center experience preferred....
Retail Customer Service Team Member
- Toledo, OH (9 miles from Erie, MI)
- 7 days ago
- Toledo, OH (9 miles from Erie, MI)
- 7 days ago
Store - TOLEDO-ROSSFORD, OH Availability must be within 11-9:30 pm shift examples 11-3:30 or 3:30-9:15 Deliver friendly customer service, help customers shop our store, and find what theyre looking...
Customer Service Representative
- Toledo, OH (9 miles from Erie, MI)
- 9 days ago
- Toledo, OH (9 miles from Erie, MI)
- 9 days ago
Customer Service Representative Job Poster : Jobs Skills:CustomerService | Location: TOLEDO, Ohio, United States Of America Views:2 Our Customer Service Representatives ensure that customers' transactional...
Customer Service Representative (Bank Teller) - Full Time & Part Time Various Locations
- Toledo, OH (9 miles from Erie, MI)
- 9 days ago
- Toledo, OH (9 miles from Erie, MI)
- 9 days ago
Requirements & Qualifications Education : High School Diploma Experience : Cash handling and customer service experience preferred....
Retail Customer Service Supervisor
- Rossford, OH (14 miles from Erie, MI)
- 9 days ago
- Rossford, OH (14 miles from Erie, MI)
- 9 days ago
Role models outstanding customer service....
Retail Customer Service Cashier
- Curtice, OH (14 miles from Erie, MI)
- 10 days ago
- Curtice, OH (14 miles from Erie, MI)
- 10 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative - Oregon - Oregon, OH
- Oregon, OH (9 miles from Erie, MI)
- 11 days ago
- Oregon, OH (9 miles from Erie, MI)
- 11 days ago
Cash handling and customer service experience preferred....
- Toledo, OH (9 miles from Erie, MI)
- 11 days ago
- Toledo, OH (9 miles from Erie, MI)
- 11 days ago
Job Functions, Duties, Responsibilities and Position Qualifications: We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are...
Customer Service Representative Fueler/Washer
- Perrysburg, OH (17 miles from Erie, MI)
- 16 days ago
- Perrysburg, OH (17 miles from Erie, MI)
- 16 days ago
As a Customer Service Representative Fueler/Washer at Penske, youll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again....
U-Box Customer Care Representative (CDL)
- Toledo, OH (9 miles from Erie, MI)
- 17 days ago
- Toledo, OH (9 miles from Erie, MI)
- 17 days ago
Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....
Customer Service Representative
- Toledo, OH (9 miles from Erie, MI)
- 19 days ago
- Toledo, OH (9 miles from Erie, MI)
- 19 days ago
Ability to manage customer service team email box which includes responding to emails pertaining to customer/sales inquiries, order status, order changes and availability....
Lead Customer Service Representative, Full or Part Time
- Waterville, OH (24 miles from Erie, MI)
- 23 days ago
- Waterville, OH (24 miles from Erie, MI)
- 23 days ago
Store 4705671: 103 Anthony Wayne Trl, Waterville, Ohio 43566 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Erie, MI
Moving to Erie, MI? Find some basic demographic data about Erie, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Erie, MI
Highest Education Level
Customer Services in Erie, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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