Customer Service Jobs in Edwardsburg, MI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 31 Jobs

Retail Customer Service Cashier

  • Three Rivers, MI (22 miles from Edwardsburg, MI)
  • 1 day ago
  • Three Rivers, MI (22 miles from Edwardsburg, MI)
  • 1 day ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Remote Customer Care Representative

  • Elkhart, IN (7 miles from Edwardsburg, MI)
  • 1 day ago
  • Elkhart, IN (7 miles from Edwardsburg, MI)
  • 1 day ago

### **Job Description**Are you friendly, a good listener, and enjoy helping others? Were looking for **Remote Customer Care Representatives** to join our teamno experience needed! This is a great...

Remote Work

Client Service Representative

  • South Bend, IN (16 miles from Edwardsburg, MI)
  • 1 day ago
  • South Bend, IN (16 miles from Edwardsburg, MI)
  • 1 day ago

Client Services Representative Role Summary Our client is seeking a Client Services Representative to join their growing team. Reporting to the Client Services Manager, the Client Services...

BMV Customer Service Representative 2

  • Goshen, IN (19 miles from Edwardsburg, MI)
  • 1 day ago
  • Goshen, IN (19 miles from Edwardsburg, MI)
  • 1 day ago

Substitute for Customer Service Representatives as needed....

Customer Service Representative

  • Elkhart, IN (7 miles from Edwardsburg, MI)
  • 3 days ago
  • Elkhart, IN (7 miles from Edwardsburg, MI)
  • 3 days ago

SKILLS: Excellent customer service skills required. Demonstrated sales skills desired....

BMV Customer Service Representative 2

  • South Bend, IN (16 miles from Edwardsburg, MI)
  • 3 days ago
  • South Bend, IN (16 miles from Edwardsburg, MI)
  • 3 days ago

Substitute for Customer Service Representatives as needed....

BMV Customer Service Representative

  • Elkhart, IN (7 miles from Edwardsburg, MI)
  • 3 days ago
  • Elkhart, IN (7 miles from Edwardsburg, MI)
  • 3 days ago

In this role youll provide timely and accurate customer service....

ER Veterinary Customer Service Representative - Overnights/Weekends

  • Mishawaka, IN (15 miles from Edwardsburg, MI)
  • 4 days ago
  • Mishawaka, IN (15 miles from Edwardsburg, MI)
  • 4 days ago

Whether you're brand new to veterinary medicine or an experienced receptionist, there's a place for you at the Emergency Veterinary Care Center (EVCC). We are excited to offer you the opportunity...

Amazon Locker+ Customer Service Associate

  • Mishawaka, IN (15 miles from Edwardsburg, MI)
  • 5 days ago
  • Mishawaka, IN (15 miles from Edwardsburg, MI)
  • 5 days ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Airport Customer Service Agent-SBN

  • South Bend, IN (16 miles from Edwardsburg, MI)
  • 7 days ago
  • South Bend, IN (16 miles from Edwardsburg, MI)
  • 7 days ago

This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...

Customer Care Representative - Regional Omnichannel

  • Elkhart, IN (7 miles from Edwardsburg, MI)
  • 9 days ago
  • Elkhart, IN (7 miles from Edwardsburg, MI)
  • 9 days ago

SKILLS: Excellent customer service skills required. Demonstrated sales skills required....

Customer Service Associate

  • Mishawaka, IN (15 miles from Edwardsburg, MI)
  • 10 days ago
  • Mishawaka, IN (15 miles from Edwardsburg, MI)
  • 10 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service-Representative

  • Elkhart, IN (7 miles from Edwardsburg, MI)
  • 11 days ago
  • Elkhart, IN (7 miles from Edwardsburg, MI)
  • 11 days ago

Will always follow-up with special customer service situations and requests....

Pharmacy Customer Service Associate

  • South Bend, IN (16 miles from Edwardsburg, MI)
  • 11 days ago
  • South Bend, IN (16 miles from Edwardsburg, MI)
  • 11 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

BMV Intermittant Customer Service Representative

  • Elkhart, IN (7 miles from Edwardsburg, MI)
  • 11 days ago
  • Elkhart, IN (7 miles from Edwardsburg, MI)
  • 11 days ago

BMV Intermittant Customer Service Representative Date Posted: Jun 3, 2025 Requisition ID: 460851 Location: Elkhart, IN, US, 46514 Work for Indiana Begin a fulfilling career with the State of Indiana...

Demographic Data for Edwardsburg, MI

Moving to Edwardsburg, MI? Find some basic demographic data about Edwardsburg, MI below.


Local
National
10,506
138
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Edwardsburg, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Edwardsburg, MI offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Edwardsburg, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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