Customer Service Jobs in East Lansing, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Pharmacy Customer Service Associate
- Okemos, MI (2 miles from East Lansing, MI)
- 3 days ago
- Okemos, MI (2 miles from East Lansing, MI)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Treasury Customer Service Representative 6-E8; Unclaimed Property
- Dimondale, MI (13 miles from East Lansing, MI)
- 4 days ago
- Dimondale, MI (13 miles from East Lansing, MI)
- 4 days ago
6 or one year equivalent to a Treasury Customer Service Representative 7....
Customer Service Associate - Temporary
- Grand Ledge, MI (16 miles from East Lansing, MI)
- 4 days ago
- Grand Ledge, MI (16 miles from East Lansing, MI)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
We are looking for experienced customer service representatives with a starting wage of $18.57per hour!...
Customer Service Representative - Hybrid (Lansing, MI)
- East Lansing, MI
- 4 days ago
- East Lansing, MI
- 4 days ago
Identifying trends and any emerging customer service issues and working to develop solutions to address potential problems....
Customer Service Representative - Hybrid (Lansing, MI)
- Lansing, MI (6 miles from East Lansing, MI)
- 5 days ago
- Lansing, MI (6 miles from East Lansing, MI)
- 5 days ago
Identifying trends and any emerging customer service issues and working to develop solutions to address potential problems....
Member Advocate - Customer Service Representative
- East Lansing, MI
- 5 days ago
- East Lansing, MI
- 5 days ago
Qualifications One to three (1-3) years of related customer service experience Bachelor's degree preferred Excellent phone and written communication skills Proficiency and aptitude in use of computer...
PT Support - Customer Relations Specialist-Library
- Lansing, MI (6 miles from East Lansing, MI)
- 6 days ago
- Lansing, MI (6 miles from East Lansing, MI)
- 6 days ago
Demonstrated experience in customer service. Experience using a variety of computer technologies. Demonstrates effective written and verbal communication skills....
PT Support - Customer Relations Specialist-Library Lansing Community College
- Lansing, MI (6 miles from East Lansing, MI)
- 10 days ago
- Lansing, MI (6 miles from East Lansing, MI)
- 10 days ago
Demonstrated experience in customer service. Experience using a variety of computer technologies. Demonstrates effective written and verbal communication skills....
Retail Customer Service Associate
- Okemos, MI (2 miles from East Lansing, MI)
- 19 days ago
- Okemos, MI (2 miles from East Lansing, MI)
- 19 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Retail Customer Service Associate
- Lansing, MI (6 miles from East Lansing, MI)
- 29 days ago
- Lansing, MI (6 miles from East Lansing, MI)
- 29 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2925 Towne Centre Blvd, Lansing,...
Customer Service Associate Part Time
- Lansing, MI (6 miles from East Lansing, MI)
- 30+ days ago
- Lansing, MI (6 miles from East Lansing, MI)
- 30+ days ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Customer Service Representative (Part-Time)
- Lansing, MI (6 miles from East Lansing, MI)
- 45+ days ago
- Lansing, MI (6 miles from East Lansing, MI)
- 45+ days ago
Job Description Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated part-time Customer Service Representative to join our team....
Demographic Data for East Lansing, MI
Moving to East Lansing, MI? Find some basic demographic data about East Lansing, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in East Lansing, MI
Highest Education Level
Customer Services in East Lansing, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Retail
- Energetic
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Collaboration
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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