Customer Service Jobs in East Lansing, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Lansing, MI (6 miles from East Lansing, MI)
- 6 hours ago
- Lansing, MI (6 miles from East Lansing, MI)
- 6 hours ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Customer Service Representative (Part-Time)
- Lansing, MI (6 miles from East Lansing, MI)
- 20 hours ago
- Lansing, MI (6 miles from East Lansing, MI)
- 20 hours ago
Job Description Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated part-time Customer Service Representative to join our team....
Retail Customer Service Cashier
- Lansing, MI (6 miles from East Lansing, MI)
- 21 hours ago
- Lansing, MI (6 miles from East Lansing, MI)
- 21 hours ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Bilingual in Spanish Customer Service Representative I
- Lansing, MI (6 miles from East Lansing, MI)
- 1 day ago
- Lansing, MI (6 miles from East Lansing, MI)
- 1 day ago
**Qualifications for Best in Class Customer Service:** **Empathy** : The ability to understand and share the feelings of customers is crucial....
Remote WorkCustomer Service Representative
- Lansing, MI (6 miles from East Lansing, MI)
- 1 day ago
- Lansing, MI (6 miles from East Lansing, MI)
- 1 day ago
Uses customer service threshold framework to make financial decisions to resolve member issues....
Bilingual Spanish Customer Service Representative - Remote
- Lansing, MI (6 miles from East Lansing, MI)
- 2 days ago
- Lansing, MI (6 miles from East Lansing, MI)
- 2 days ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkCustomer Service Representative - Remote
- Lansing, MI (6 miles from East Lansing, MI)
- 2 days ago
- Lansing, MI (6 miles from East Lansing, MI)
- 2 days ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkCustomer Service Representative
- Lansing, MI (6 miles from East Lansing, MI)
- 2 days ago
- Lansing, MI (6 miles from East Lansing, MI)
- 2 days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Lansing, MI (6 miles from East Lansing, MI)
- 3 days ago
- Lansing, MI (6 miles from East Lansing, MI)
- 3 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative
- Lansing, MI (6 miles from East Lansing, MI)
- 4 days ago
- Lansing, MI (6 miles from East Lansing, MI)
- 4 days ago
******5 Vacant Positions****** : : : : This position serves as the primary customer contact in a service center environment of the Collection Services Bureau (CSB) utilizing knowledge base and...
Customer Service Representative, Life Contact Center
- Lansing, MI (6 miles from East Lansing, MI)
- 4 days ago
- Lansing, MI (6 miles from East Lansing, MI)
- 4 days ago
You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....
Remote WorkCustomer Service Representative, Specialized Services Bagster
- Lansing, MI (6 miles from East Lansing, MI)
- 4 days ago
- Lansing, MI (6 miles from East Lansing, MI)
- 4 days ago
They are responsible for working with customers to creatively solve problems and resolve any identified customer service issues....
Customer Service Representative - 1st Shift (Remote)
- Lansing, MI (6 miles from East Lansing, MI)
- 4 days ago
- Lansing, MI (6 miles from East Lansing, MI)
- 4 days ago
Schedule: 1st Shift: Mon - Fri, 7:30am - 4pm Pacific Time Overtime based on business needs What you will do: As a Customer Service Rep I, you will provide customer services relating to sales, sales...
Remote WorkSenior Customer Service Representative - Corporate Filings
- Lansing, MI (6 miles from East Lansing, MI)
- 4 days ago
- Lansing, MI (6 miles from East Lansing, MI)
- 4 days ago
**What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....
Demographic Data for East Lansing, MI
Moving to East Lansing, MI? Find some basic demographic data about East Lansing, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in East Lansing, MI
Highest Education Level
Customer Services in East Lansing, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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