Customer Service Jobs in Dundee, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Cashier
- Milan, MI (9 miles from Dundee, MI)
- 20 hours ago
- Milan, MI (9 miles from Dundee, MI)
- 20 hours ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Monroe, MI (10 miles from Dundee, MI)
- 2 days ago
- Monroe, MI (10 miles from Dundee, MI)
- 2 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Belleville, MI (18 miles from Dundee, MI)
- 2 days ago
- Belleville, MI (18 miles from Dundee, MI)
- 2 days ago
Client Services Representative Role Summary Our client is seeking a Client Services Representative to join their growing team. Reporting to the Client Services Manager, the Client Services...
Pharmacy Customer Service Associate
- Adrian, MI (20 miles from Dundee, MI)
- 3 days ago
- Adrian, MI (20 miles from Dundee, MI)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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Customer Service Representative
- Toledo, OH (21 miles from Dundee, MI)
- 7 days ago
- Toledo, OH (21 miles from Dundee, MI)
- 7 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative - Oregon
- Oregon, OH (22 miles from Dundee, MI)
- 7 days ago
- Oregon, OH (22 miles from Dundee, MI)
- 7 days ago
Cash handling and customer service experience preferred....
Retail Customer Service Supervisor Part Time
- Toledo, OH (21 miles from Dundee, MI)
- 9 days ago
- Toledo, OH (21 miles from Dundee, MI)
- 9 days ago
Role models outstanding customer service....
- Ann Arbor, MI (23 miles from Dundee, MI)
- 10 days ago
- Ann Arbor, MI (23 miles from Dundee, MI)
- 10 days ago
**Experience:** 2+ years of customer service experience, preferably in a healthcare call center environment or operator console with experience in data entry and call documentation....
Customer Service Associate - Temporary
- Ann Arbor, MI (23 miles from Dundee, MI)
- 10 days ago
- Ann Arbor, MI (23 miles from Dundee, MI)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Care Representative I
- Ann Arbor, MI (23 miles from Dundee, MI)
- 11 days ago
- Ann Arbor, MI (23 miles from Dundee, MI)
- 11 days ago
Experience: 2+ years of customer service experience, preferably in a healthcare call center environment or operator console with experience in data entry and call documentation....
- Ann Arbor, MI (23 miles from Dundee, MI)
- 11 days ago
- Ann Arbor, MI (23 miles from Dundee, MI)
- 11 days ago
Client Service Representative (CSR) in Washtenaw County Step into a client service role that's fit for advancement. As a CSR for Interim HealthCare, you'll join an established company in a booming...
- Toledo, OH (21 miles from Dundee, MI)
- 12 days ago
- Toledo, OH (21 miles from Dundee, MI)
- 12 days ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
- Toledo, OH (21 miles from Dundee, MI)
- 12 days ago
- Toledo, OH (21 miles from Dundee, MI)
- 12 days ago
Duration: Contract-to-Hire Interview: In person interview Ideal candidate: - Able to multitask - Professional on the phone - Able to limit distractions - Previous customer service experience (phone...
- Ann Arbor, MI (23 miles from Dundee, MI)
- 14 days ago
- Ann Arbor, MI (23 miles from Dundee, MI)
- 14 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Ida, MI (6 miles from Dundee, MI)
- 18 days ago
- Ida, MI (6 miles from Dundee, MI)
- 18 days ago
Documentation and reporting: Accurately document customer interactions and transactions in customer service software....
Demographic Data for Dundee, MI
Moving to Dundee, MI? Find some basic demographic data about Dundee, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Dundee, MI
Highest Education Level
Customer Services in Dundee, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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