Customer Service Jobs in Dryden, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - Patient Registration
- Macomb, MI (22 miles from Dryden, MI)
- 9 hours ago
- Macomb, MI (22 miles from Dryden, MI)
- 9 hours ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Holly, MI (24 miles from Dryden, MI)
- 1 day ago
- Holly, MI (24 miles from Dryden, MI)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Macomb, MI (22 miles from Dryden, MI)
- 2 days ago
- Macomb, MI (22 miles from Dryden, MI)
- 2 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Customer Service Representative
- Troy, MI (22 miles from Dryden, MI)
- 5 days ago
- Troy, MI (22 miles from Dryden, MI)
- 5 days ago
Responsibility Summary: The Customer Service Representative provides exceptional customer service and effectively supports customers by providing and processing information in response to questions,...
Customer Service Representative (On-Site 2nd Shift)
- Troy, MI (22 miles from Dryden, MI)
- 7 days ago
- Troy, MI (22 miles from Dryden, MI)
- 7 days ago
Attention to detail, strong customer service skills, and the ability to provide compassionate and supportive responses while dealing with clients is a must....
Customer Service Representative - Work From Home (Troy, MI)
- Troy, MI (22 miles from Dryden, MI)
- 8 days ago
- Troy, MI (22 miles from Dryden, MI)
- 8 days ago
Required Qualifications -One year experience in a customer service role handling and resolving a high volume of complex customer needs over the phone....
Remote WorkADO Field Trainer/Customer Service Representative
- Macomb, MI (22 miles from Dryden, MI)
- 9 days ago
- Macomb, MI (22 miles from Dryden, MI)
- 9 days ago
OBJECTIVE ADO Field Trainer/Customer Service Representative Objective To lead the Field Force to success by providing comprehensive training and customer service support for independent contractor insurance...
Pharmacy Customer Service Associate
- Davison, MI (19 miles from Dryden, MI)
- 9 days ago
- Davison, MI (19 miles from Dryden, MI)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Claims Customer Service Representative
- Troy, MI (22 miles from Dryden, MI)
- 9 days ago
- Troy, MI (22 miles from Dryden, MI)
- 9 days ago
Call Center Representative - Loss Drafts Team Location: Troy, MI Pay: $18/hour (English-speaking) | $19.50/hour (Bilingual - Spanish) Employment Type: Full-Time, On-Site Training with Potential...
Customer Service Associate - Temporary
- Davison, MI (19 miles from Dryden, MI)
- 17 days ago
- Davison, MI (19 miles from Dryden, MI)
- 17 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Capac, MI (12 miles from Dryden, MI)
- 21 days ago
- Capac, MI (12 miles from Dryden, MI)
- 21 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative, Full or Part Time
- Shelby Twp, MI (20 miles from Dryden, MI)
- 21 days ago
- Shelby Twp, MI (20 miles from Dryden, MI)
- 21 days ago
Store 4706314: 8069 22 Mile Rd, Shelby Twp, Michigan 48317 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Troy, MI (22 miles from Dryden, MI)
- 29 days ago
- Troy, MI (22 miles from Dryden, MI)
- 29 days ago
Service Representative to provide customer service to both our internal partners and our external customers through various activities....
- Waterford Township, MI (20 miles from Dryden, MI)
- 30+ days ago
- Waterford Township, MI (20 miles from Dryden, MI)
- 30+ days ago
Customer Service Associate WALGREENS - 3.4 Waterford, MI Job Details $15.00 - $17.50 an hour 15 hours ago Qualifications Customer service English Cash register Entry level Full Job Description Models...
Customer Service Representative
- Davison, MI (19 miles from Dryden, MI)
- 30+ days ago
- Davison, MI (19 miles from Dryden, MI)
- 30+ days ago
Dispatcher experience DMV/Insurance/body shop CSR experience 1-2 years of office customer service experience High School diploma Exceptional customer service skills and attitude Excellent written and...
Demographic Data for Dryden, MI
Moving to Dryden, MI? Find some basic demographic data about Dryden, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Dryden, MI
Highest Education Level
Customer Services in Dryden, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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