Customer Service Jobs in Dearborn, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Branch Customer Service Representative - Farmington Hills, MI
- Farmington Hills, MI (18 miles from Dearborn, MI)
- 2 hours ago
- Farmington Hills, MI (18 miles from Dearborn, MI)
- 2 hours ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative Is or Branch Customer...
- Dearborn Heights, MI (4 miles from Dearborn, MI)
- 7 hours ago
- Dearborn Heights, MI (4 miles from Dearborn, MI)
- 7 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Sterling Heights, MI (18 miles from Dearborn, MI)
- 7 hours ago
- Sterling Heights, MI (18 miles from Dearborn, MI)
- 7 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Sterling Heights, MI (18 miles from Dearborn, MI)
- 7 hours ago
- Sterling Heights, MI (18 miles from Dearborn, MI)
- 7 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Warren, MI (17 miles from Dearborn, MI)
- 1 day ago
- Warren, MI (17 miles from Dearborn, MI)
- 1 day ago
Qualifications Requirements: Proven experience in customer service, sales, or a related field. Strong communication and interpersonal skills....
Customer Service Representative $20/hr - Now Hiring
- Royal Oak, MI (12 miles from Dearborn, MI)
- 1 day ago
- Royal Oak, MI (12 miles from Dearborn, MI)
- 1 day ago
Keywords: Customer Service Representative, Location: Royal Oak, MI - 48068 Qualifications: Urgency...
Customer Service Representative $20/hr
- Southfield, MI (14 miles from Dearborn, MI)
- 1 day ago
- Southfield, MI (14 miles from Dearborn, MI)
- 1 day ago
Keywords: Customer Service Representative, Location: Southfield, MI - 48075 Qualifications: Urgency...
Customer Service Associate - Full-time / Part-time
- Walled Lake, MI (23 miles from Dearborn, MI)
- 1 day ago
- Walled Lake, MI (23 miles from Dearborn, MI)
- 1 day ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Customer Service Representative
- Romulus, MI (10 miles from Dearborn, MI)
- 1 day ago
- Romulus, MI (10 miles from Dearborn, MI)
- 1 day ago
Company Description Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 18,000 trained professionals in a worldwide network of...
Retail Customer Service Supervisor
- Livonia, MI (10 miles from Dearborn, MI)
- 1 day ago
- Livonia, MI (10 miles from Dearborn, MI)
- 1 day ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Representative - Patient Registration
- Southfield, MI (14 miles from Dearborn, MI)
- 1 day ago
- Southfield, MI (14 miles from Dearborn, MI)
- 1 day ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Licensed Customer Service Representative - Farmington Hills, MI
- Farmington Hills, MI (18 miles from Dearborn, MI)
- 1 day ago
- Farmington Hills, MI (18 miles from Dearborn, MI)
- 1 day ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Licensed Customer Service Representative The Auto Club Group is seeking Member Representative IIs or Licensed Customer Service...
Customer Service Representative
- Detroit, MI (6 miles from Dearborn, MI)
- 2 days ago
- Detroit, MI (6 miles from Dearborn, MI)
- 2 days ago
Replies within 24 hours Benefits: 401(k) matching Paid time off Wellness resources FASTSIGNS Detroit is hiring for a Customer Service Representative to join our team!...
Customer Service Representative
- Detroit, MI (6 miles from Dearborn, MI)
- 2 days ago
- Detroit, MI (6 miles from Dearborn, MI)
- 2 days ago
Our talented staffing team is committed to providing exceptional customer service, great opportunities with top pay and benefits....
Customer Service Associate - Dinner/Close Shift
- Canton, MI (15 miles from Dearborn, MI)
- 2 days ago
- Canton, MI (15 miles from Dearborn, MI)
- 2 days ago
As the name suggests, your main priority is to provide great customer service....
Demographic Data for Dearborn, MI
Moving to Dearborn, MI? Find some basic demographic data about Dearborn, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Dearborn, MI
Highest Education Level
Customer Services in Dearborn, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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