Customer Service Jobs in Dearborn Heights, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - Patient Registration
- Madison Heights, MI (16 miles from Dearborn Heights, MI)
- 6 hours ago
- Madison Heights, MI (16 miles from Dearborn Heights, MI)
- 6 hours ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Pharmacy Customer Service Associate
- West Bloomfield, MI (18 miles from Dearborn Heights, MI)
- 6 hours ago
- West Bloomfield, MI (18 miles from Dearborn Heights, MI)
- 6 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Taylor, MI (4 miles from Dearborn Heights, MI)
- 6 hours ago
- Taylor, MI (4 miles from Dearborn Heights, MI)
- 6 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Banking Specialist)
- Highland Park, MI (12 miles from Dearborn Heights, MI)
- 18 hours ago
- Highland Park, MI (12 miles from Dearborn Heights, MI)
- 18 hours ago
OVERVIEW Job description Qualfon is hiring Deposit Services Specialists to field inbound communication from our client's members regarding their Banking needs. The focus of this position is to...
- Redford, MI (5 miles from Dearborn Heights, MI)
- 1 day ago
- Redford, MI (5 miles from Dearborn Heights, MI)
- 1 day ago
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service....
- Dearborn, MI (4 miles from Dearborn Heights, MI)
- 1 day ago
- Dearborn, MI (4 miles from Dearborn Heights, MI)
- 1 day ago
The Rewards Guide will be responsible for providing timely, professional and accurate customer service within the contractual customer service metrics....
Customer Service Representative
- Dearborn, MI (4 miles from Dearborn Heights, MI)
- 1 day ago
- Dearborn, MI (4 miles from Dearborn Heights, MI)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative (On-Site 2nd Shift)
- Birmingham, MI (17 miles from Dearborn Heights, MI)
- 1 day ago
- Birmingham, MI (17 miles from Dearborn Heights, MI)
- 1 day ago
Attention to detail, strong customer service skills, and the ability to provide compassionate and supportive responses while dealing with clients is a must....
Customer Service Representative - Finance
- Ferndale, MI (13 miles from Dearborn Heights, MI)
- 1 day ago
- Ferndale, MI (13 miles from Dearborn Heights, MI)
- 1 day ago
This role is responsible for providing exceptional customer service, addressing inquiries, and assisting with basic administrative tasks....
Customer Service Representative
- Detroit, MI (11 miles from Dearborn Heights, MI)
- 2 days ago
- Detroit, MI (11 miles from Dearborn Heights, MI)
- 2 days ago
May help train entry level customer service specialists. QUALIFICATIONS : High School diploma or equivalent required. Ability to learn about a variety of products....
Dispensary Associate-PT (Detroit)
- Detroit, MI (11 miles from Dearborn Heights, MI)
- 2 days ago
- Detroit, MI (11 miles from Dearborn Heights, MI)
- 2 days ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Avis Customer Service Associate Outdoor Lot Support (Full-Time)
- Hazel Park, MI (14 miles from Dearborn Heights, MI)
- 4 days ago
- Hazel Park, MI (14 miles from Dearborn Heights, MI)
- 4 days ago
service....
Rental Car Lot Customer Service Representative Full Time
- Melvindale, MI (4 miles from Dearborn Heights, MI)
- 4 days ago
- Melvindale, MI (4 miles from Dearborn Heights, MI)
- 4 days ago
service....
Customer Care Representative Car Rentals (FT) - Paid Training - Medical Benefits - Retirement Perk
- Hazel Park, MI (14 miles from Dearborn Heights, MI)
- 4 days ago
- Hazel Park, MI (14 miles from Dearborn Heights, MI)
- 4 days ago
service....
Customer Service Representative FT
- Melvindale, MI (4 miles from Dearborn Heights, MI)
- 4 days ago
- Melvindale, MI (4 miles from Dearborn Heights, MI)
- 4 days ago
service....
Demographic Data for Dearborn Heights, MI
Moving to Dearborn Heights, MI? Find some basic demographic data about Dearborn Heights, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Dearborn Heights, MI
Highest Education Level
Customer Services in Dearborn Heights, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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