Customer Service Jobs in Commerce Township, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative / Estimator
- Saturn Printing
- Livonia, MI (16 miles from Commerce Township, MI)
- 1 day ago
- Saturn Printing
- Livonia, MI (16 miles from Commerce Township, MI)
- 1 day ago
Are you a detail-oriented individual with a passion for providing exceptional customer service?...
- West Bloomfield, MI (6 miles from Commerce Township, MI)
- 1 day ago
- West Bloomfield, MI (6 miles from Commerce Township, MI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Novi, MI (8 miles from Commerce Township, MI)
- 1 day ago
- Novi, MI (8 miles from Commerce Township, MI)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Associate - Temporary
- Birmingham, MI (14 miles from Commerce Township, MI)
- 2 days ago
- Birmingham, MI (14 miles from Commerce Township, MI)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Whitmore Lake, MI (19 miles from Commerce Township, MI)
- 2 days ago
- Whitmore Lake, MI (19 miles from Commerce Township, MI)
- 2 days ago
This position is responsible for providing front desk coverage for patient satisfaction by greeting patients, scheduling appointments, verifying insurance and referral information, collecting and...
Customer Service Representative
- Southfield, MI (12 miles from Commerce Township, MI)
- 2 days ago
- Southfield, MI (12 miles from Commerce Township, MI)
- 2 days ago
Our Customer Service Representitives act as ambassadors of Easterseals MORC and building the interest of individuals in the programs and services that we offer....
Retail Service Representative (Service)- Detroit
- Livonia, MI (16 miles from Commerce Township, MI)
- 3 days ago
- Livonia, MI (16 miles from Commerce Township, MI)
- 3 days ago
May train others in office and customer service processes. May create purchase orders, process payments or process receipts....
Customer Service Representative (On-Site 2nd Shift)
- Troy, MI (17 miles from Commerce Township, MI)
- 3 days ago
- Troy, MI (17 miles from Commerce Township, MI)
- 3 days ago
Attention to detail, strong customer service skills, and the ability to provide compassionate and supportive responses while dealing with clients is a must....
Customer Service & Retail Front Desk Associate - Store #328 - 1803 N Wayne Rd
- Westland, MI (18 miles from Commerce Township, MI)
- 3 days ago
- Westland, MI (18 miles from Commerce Township, MI)
- 3 days ago
Customer service representatives, technicians, managers, and many more positions are available across the country....
- Sterling Heights, MI (22 miles from Commerce Township, MI)
- 3 days ago
- Sterling Heights, MI (22 miles from Commerce Township, MI)
- 3 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
- Sterling Heights, MI (22 miles from Commerce Township, MI)
- 4 days ago
- Sterling Heights, MI (22 miles from Commerce Township, MI)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Livonia, MI (16 miles from Commerce Township, MI)
- 4 days ago
- Livonia, MI (16 miles from Commerce Township, MI)
- 4 days ago
Responsible for assisting in the resolution of incoming customer service calls/emails by providing timely, accurate information to customers or resolving issues as appropriate within department guidelines...
Customer Service Representative
- Farmington Hills, MI (7 miles from Commerce Township, MI)
- 4 days ago
- Farmington Hills, MI (7 miles from Commerce Township, MI)
- 4 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative (Credit Card Services)
- Highland Park, MI (23 miles from Commerce Township, MI)
- 5 days ago
- Highland Park, MI (23 miles from Commerce Township, MI)
- 5 days ago
OVERVIEW Qualfon is hiring Credit Card Customer Service Representative to field inbound communication from our client’s members regarding their credit card needs....
Customer Service Representative (Banking Specialist)
- Highland Park, MI (23 miles from Commerce Township, MI)
- 5 days ago
- Highland Park, MI (23 miles from Commerce Township, MI)
- 5 days ago
Adhere to performance metrics and quality standards Required Skills: 1 year of customer service experience required 1 year of call center experience is preferred 1 year of banking or financial services...
Demographic Data for Commerce Township, MI
Moving to Commerce Township, MI? Find some basic demographic data about Commerce Township, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Commerce Township, MI
Highest Education Level
Customer Services in Commerce Township, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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