Customer Service Jobs in Columbus, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - Patient Registration
- East China, MI (8 miles from Columbus, MI)
- 8 hours ago
- East China, MI (8 miles from Columbus, MI)
- 8 hours ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Pharmacy Customer Service Associate
- New Baltimore, MI (13 miles from Columbus, MI)
- 19 hours ago
- New Baltimore, MI (13 miles from Columbus, MI)
- 19 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Yale, MI (20 miles from Columbus, MI)
- 1 day ago
- Yale, MI (20 miles from Columbus, MI)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Macomb, MI (17 miles from Columbus, MI)
- 2 days ago
- Macomb, MI (17 miles from Columbus, MI)
- 2 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
ADO Field Trainer/Customer Service Representative
- Macomb, MI (17 miles from Columbus, MI)
- 9 days ago
- Macomb, MI (17 miles from Columbus, MI)
- 9 days ago
OBJECTIVE ADO Field Trainer/Customer Service Representative Objective To lead the Field Force to success by providing comprehensive training and customer service support for independent contractor insurance...
Retail Customer Service Cashier
- Capac, MI (17 miles from Columbus, MI)
- 21 days ago
- Capac, MI (17 miles from Columbus, MI)
- 21 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative, Full or Part Time
- Shelby Twp, MI (20 miles from Columbus, MI)
- 21 days ago
- Shelby Twp, MI (20 miles from Columbus, MI)
- 21 days ago
Store 4706314: 8069 22 Mile Rd, Shelby Twp, Michigan 48317 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Clinton Township, MI (24 miles from Columbus, MI)
- 26 days ago
- Clinton Township, MI (24 miles from Columbus, MI)
- 26 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Marine City, MI (12 miles from Columbus, MI)
- 45+ days ago
- Marine City, MI (12 miles from Columbus, MI)
- 45+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Storage Customer Service Representative
- Washington, MI (20 miles from Columbus, MI)
- 60+ days ago
- Washington, MI (20 miles from Columbus, MI)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....
- Utica, MI (20 miles from Columbus, MI)
- 60+ days ago
- Utica, MI (20 miles from Columbus, MI)
- 60+ days ago
The Customer Service Associate is critical in ensuring we meet that goal....
Demographic Data for Columbus, MI
Moving to Columbus, MI? Find some basic demographic data about Columbus, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Columbus, MI
Highest Education Level
Customer Services in Columbus, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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