Customer Service Jobs in Coloma, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - Patient Registration
- Dowagiac, MI (19 miles from Coloma, MI)
- 3 days ago
- Dowagiac, MI (19 miles from Coloma, MI)
- 3 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
- Saint Joseph, MI (11 miles from Coloma, MI)
- 3 days ago
- Saint Joseph, MI (11 miles from Coloma, MI)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Grand Junction, MI (18 miles from Coloma, MI)
- 4 days ago
- Grand Junction, MI (18 miles from Coloma, MI)
- 4 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Associate Part Time
- Saint Joseph, MI (11 miles from Coloma, MI)
- 6 days ago
- Saint Joseph, MI (11 miles from Coloma, MI)
- 6 days ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Retail Customer Service Supervisor
- Benton Harbor, MI (5 miles from Coloma, MI)
- 7 days ago
- Benton Harbor, MI (5 miles from Coloma, MI)
- 7 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Customer Service Representative - Kendall Electric
- Benton Harbor, MI (5 miles from Coloma, MI)
- 9 days ago
- Benton Harbor, MI (5 miles from Coloma, MI)
- 9 days ago
Customer Service Representative About Kendall Group Kendall Electric, a division of The Kendall Group seeks a talented, creative, self-motivated individual for the Customer Service Representative position...
Customer Service Associate Part Time Overnight
- Benton Harbor, MI (5 miles from Coloma, MI)
- 60+ days ago
- Benton Harbor, MI (5 miles from Coloma, MI)
- 60+ days ago
Role Responsibilities: As a Customer Service Associate, youre incharge of ensuring an exceptional customer experience....
Acquisition Customer Service Associate Part Time
- Eau Claire, MI (13 miles from Coloma, MI)
- 60+ days ago
- Eau Claire, MI (13 miles from Coloma, MI)
- 60+ days ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Acquisition Customer Service Associate Full Time
- South Haven, MI (15 miles from Coloma, MI)
- 90+ days ago
- South Haven, MI (15 miles from Coloma, MI)
- 90+ days ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Customer Service Representative
- South Haven, MI (15 miles from Coloma, MI)
- 90+ days ago
- South Haven, MI (15 miles from Coloma, MI)
- 90+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Coloma, MI
Moving to Coloma, MI? Find some basic demographic data about Coloma, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Coloma, MI
Highest Education Level
Customer Services in Coloma, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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