Customer Service Jobs in Chesterfield, MI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 42 Jobs

Customer Service Associate

  • Birmingham, MI (24 miles from Chesterfield, MI)
  • 23 hours ago
  • Birmingham, MI (24 miles from Chesterfield, MI)
  • 23 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Sterling Heights, MI (16 miles from Chesterfield, MI)
  • 23 hours ago
  • Sterling Heights, MI (16 miles from Chesterfield, MI)
  • 23 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Sterling Heights, MI (16 miles from Chesterfield, MI)
  • 1 day ago
  • Sterling Heights, MI (16 miles from Chesterfield, MI)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Warren, MI (15 miles from Chesterfield, MI)
  • 1 day ago
  • Warren, MI (15 miles from Chesterfield, MI)
  • 1 day ago

Qualifications Requirements: Proven experience in customer service, sales, or a related field. Strong communication and interpersonal skills....

Customer Service Representative $20/hr - Now Hiring

  • Royal Oak, MI (22 miles from Chesterfield, MI)
  • 1 day ago
  • Royal Oak, MI (22 miles from Chesterfield, MI)
  • 1 day ago

Keywords: Customer Service Representative, Location: Royal Oak, MI - 48068 Qualifications: Urgency...

Customer Service Representative

  • Clinton Township, MI (10 miles from Chesterfield, MI)
  • 3 days ago
  • Clinton Township, MI (10 miles from Chesterfield, MI)
  • 3 days ago

Your Opportunity Customer Service RepresentativeCheckSmartClinton Township, MI As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright...

Retail Customer Service Specialist

  • Chesterfield, MI
  • 4 days ago
  • Chesterfield, MI
  • 4 days ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Customer Service Representative

  • Clinton Township, MI (10 miles from Chesterfield, MI)
  • 4 days ago
  • Clinton Township, MI (10 miles from Chesterfield, MI)
  • 4 days ago

Customer Service Representative TEMO Sunrooms Clinton Township, MI, US 4 days ago Quick Job type Full-time Quick Job description Job Title : Customer Service Representative / Front Desk Associate Summary...

Insurance Customer Service Representative - Medicare

  • Fraser, MI (12 miles from Chesterfield, MI)
  • 6 days ago
  • Fraser, MI (12 miles from Chesterfield, MI)
  • 6 days ago

This position will require a comprehensive understanding of our customer service policies and know when issues need to be escalated to management for resolution....

Customer Service Representative

  • Troy, MI (19 miles from Chesterfield, MI)
  • 7 days ago
  • Troy, MI (19 miles from Chesterfield, MI)
  • 7 days ago

Requisition Number:** 206429 **Job Description** Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various...

Customer Service Representative - Full Time Rotating Shift - Pharmacy Advantage

  • Rochester Hills, MI (18 miles from Chesterfield, MI)
  • 8 days ago
  • Rochester Hills, MI (18 miles from Chesterfield, MI)
  • 8 days ago

GENERAL SUMMARY: Schedule: Full Time Rotating Shift Location: Pharmacy Advantage, Rochester Hills Under general supervision of the Pharmacy Advantage Management team, the Customer Service Representative...

Customer Service Representative

  • Warren, MI (15 miles from Chesterfield, MI)
  • 8 days ago
  • Warren, MI (15 miles from Chesterfield, MI)
  • 8 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative/lot attendant. you will work as part of a supportive team to be the face of U-Haul companys exceptional...

Customer Service Representative, Medicare Pharmacy

  • Warren, MI (15 miles from Chesterfield, MI)
  • 9 days ago
  • Warren, MI (15 miles from Chesterfield, MI)
  • 9 days ago

**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...

Customer Service Representative

  • Clinton Township, MI (10 miles from Chesterfield, MI)
  • 10 days ago
  • Clinton Township, MI (10 miles from Chesterfield, MI)
  • 10 days ago

: Trans-Bridge Tours, Inc. is seeking a part-time Customer Service Representative who will play a vital role in our company....

Customer Service Representative/Admin

  • Fraser, MI (12 miles from Chesterfield, MI)
  • 10 days ago
  • Fraser, MI (12 miles from Chesterfield, MI)
  • 10 days ago

Experience: Phone based customer service: 1 year (Preferred) Work Location: In person...

Demographic Data for Chesterfield, MI

Moving to Chesterfield, MI? Find some basic demographic data about Chesterfield, MI below.


Local
National
10,077,306
222,152

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Chesterfield, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Chesterfield, MI offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Chesterfield, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »