Customer Service Jobs in Chelsea, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Cashier
- Cement City, MI (24 miles from Chelsea, MI)
- 9 days ago
- Cement City, MI (24 miles from Chelsea, MI)
- 9 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Associate - Customer Service Center
- Ann Arbor, MI (9 miles from Chelsea, MI)
- 22 hours ago
- Ann Arbor, MI (9 miles from Chelsea, MI)
- 22 hours ago
Minimum of one year of banking or financial services in a customer service role preferred. Previous contact center experience preferred...
Human Resources Customer Care Representative Intermediate (TEMP)
- Ann Arbor, MI (9 miles from Chelsea, MI)
- 22 hours ago
- Ann Arbor, MI (9 miles from Chelsea, MI)
- 22 hours ago
The University of Michigan Shared Services Center (U-M SSC) is a customer service organization dedicated to delivering user-friendly and cost-effective administrative services to the university community...
Pharmacy Customer Service Associate
- South Lyon, MI (20 miles from Chelsea, MI)
- 1 day ago
- South Lyon, MI (20 miles from Chelsea, MI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- South Lyon, MI (20 miles from Chelsea, MI)
- 1 day ago
- South Lyon, MI (20 miles from Chelsea, MI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Howell, MI (18 miles from Chelsea, MI)
- 8 days ago
- Howell, MI (18 miles from Chelsea, MI)
- 8 days ago
Job Type Full-time Description WANTED: A Problem-Solving People Person! You love a daily CHALLENGE. You love to SOLVE PUZZLES and PROBLEMS. You love doing things the RIGHT way. you love PEOPLE,...
Customer Service Representative
- Howell, MI (18 miles from Chelsea, MI)
- 11 days ago
- Howell, MI (18 miles from Chelsea, MI)
- 11 days ago
. • Provide customer service support for agents and insured’s, handling various inquiries, resolving any errors and requests....
Customer Service Representative-Front Desk
- Whitmore Lake, MI (13 miles from Chelsea, MI)
- 17 days ago
- Whitmore Lake, MI (13 miles from Chelsea, MI)
- 17 days ago
This is a full-time, non-exempt position reporting to the Customer Service Department Manager....
Client Service Representative (On-Site)
- Jackson, MI (18 miles from Chelsea, MI)
- 17 days ago
- Jackson, MI (18 miles from Chelsea, MI)
- 17 days ago
Title: Client Service Representative Location: On-Site - Jackson, MI Reports to: Client Manager FLSA Classification: Non-Exempt Full-Time or Part-Time: Full-Time Salary Range: $14-$16 per hour...
Branch Customer Service Representative
- Jackson, MI (18 miles from Chelsea, MI)
- 20 days ago
- Jackson, MI (18 miles from Chelsea, MI)
- 20 days ago
A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer...
Customer Service Representative
- Whitmore Lake, MI (13 miles from Chelsea, MI)
- 27 days ago
- Whitmore Lake, MI (13 miles from Chelsea, MI)
- 27 days ago
Work with customer service manager to ensure proper customer service is being delivered. Close out or open call records. Resolve customer complaints via phone, email, mail, or social media....
- Ann Arbor, MI (9 miles from Chelsea, MI)
- 30+ days ago
- Ann Arbor, MI (9 miles from Chelsea, MI)
- 30+ days ago
Client Service Representative (CSR) in Washtenaw County Step into a client service role that's fit for advancement. As a CSR for Interim HealthCare, you'll join an established company in a booming...
Customer Service Representative - Tecumseh
- Tecumseh, MI (21 miles from Chelsea, MI)
- 45+ days ago
- Tecumseh, MI (21 miles from Chelsea, MI)
- 45+ days ago
Cash handling and customer service experience preferred....
Retail Customer Service Associate
- Ypsilanti, MI (22 miles from Chelsea, MI)
- 45+ days ago
- Ypsilanti, MI (22 miles from Chelsea, MI)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5450 Carpenter Rd, Ypsilanti, MI...
Customer Service Representative
- Tecumseh, MI (21 miles from Chelsea, MI)
- 45+ days ago
- Tecumseh, MI (21 miles from Chelsea, MI)
- 45+ days ago
Cash handling and customer service experience preferred....
Demographic Data for Chelsea, MI
Moving to Chelsea, MI? Find some basic demographic data about Chelsea, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Chelsea, MI
Highest Education Level
Customer Services in Chelsea, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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