Customer Service Jobs in Carleton, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Redford, MI (24 miles from Carleton, MI)
- 10 hours ago
- Redford, MI (24 miles from Carleton, MI)
- 10 hours ago
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service....
- Dearborn, MI (22 miles from Carleton, MI)
- 11 hours ago
- Dearborn, MI (22 miles from Carleton, MI)
- 11 hours ago
The Rewards Guide will be responsible for providing timely, professional and accurate customer service within the contractual customer service metrics....
Pharmacy Customer Service Associate
- Garden City, MI (20 miles from Carleton, MI)
- 11 hours ago
- Garden City, MI (20 miles from Carleton, MI)
- 11 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Dearborn, MI (22 miles from Carleton, MI)
- 16 hours ago
- Dearborn, MI (22 miles from Carleton, MI)
- 16 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Dearborn Heights, MI (19 miles from Carleton, MI)
- 20 hours ago
- Dearborn Heights, MI (19 miles from Carleton, MI)
- 20 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Rental Car Lot Customer Service Representative Full Time
- Melvindale, MI (20 miles from Carleton, MI)
- 3 days ago
- Melvindale, MI (20 miles from Carleton, MI)
- 3 days ago
service....
Customer Service Representative FT
- Melvindale, MI (20 miles from Carleton, MI)
- 3 days ago
- Melvindale, MI (20 miles from Carleton, MI)
- 3 days ago
service....
Customer Care Representative Car Rentals (FT) - Paid Training - Medical Benefits - Retirement Perk
- Lincoln Park, MI (18 miles from Carleton, MI)
- 3 days ago
- Lincoln Park, MI (18 miles from Carleton, MI)
- 3 days ago
service....
Rental Car Customer Service Associate Full Time - Immediate Start - Hands-On Role - Paid Training
- Melvindale, MI (20 miles from Carleton, MI)
- 3 days ago
- Melvindale, MI (20 miles from Carleton, MI)
- 3 days ago
service....
Rental Car Customer Service Agent Full Time - Immediate Start - Health Benefits - Car Rental Disco
- Melvindale, MI (20 miles from Carleton, MI)
- 3 days ago
- Melvindale, MI (20 miles from Carleton, MI)
- 3 days ago
service....
Avis Customer Service Associate Outdoor Lot Support (Full-Time)
- Dearborn, MI (22 miles from Carleton, MI)
- 3 days ago
- Dearborn, MI (22 miles from Carleton, MI)
- 3 days ago
service....
Rental Car Customer Service Representative Full Time - Paid Training - 401k Benefits - Employee Di
- Lincoln Park, MI (18 miles from Carleton, MI)
- 3 days ago
- Lincoln Park, MI (18 miles from Carleton, MI)
- 3 days ago
service....
Rental Car Customer Service Representative Full Time - Great Pay - Paid Time Off - Car Rental Perk
- Dearborn, MI (22 miles from Carleton, MI)
- 3 days ago
- Dearborn, MI (22 miles from Carleton, MI)
- 3 days ago
service....
Customer Service Representative - Utility
- Plymouth, MI (23 miles from Carleton, MI)
- 3 days ago
- Plymouth, MI (23 miles from Carleton, MI)
- 3 days ago
As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution....
Retail Customer Experience Associate, Fairlane Town Center - Full Time
- Dearborn, MI (22 miles from Carleton, MI)
- 4 days ago
- Dearborn, MI (22 miles from Carleton, MI)
- 4 days ago
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...
Demographic Data for Carleton, MI
Moving to Carleton, MI? Find some basic demographic data about Carleton, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Carleton, MI
Highest Education Level
Customer Services in Carleton, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »