Customer Service Jobs in Burlington, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Cashier
- Sherwood, MI (10 miles from Burlington, MI)
- 9 days ago
- Sherwood, MI (10 miles from Burlington, MI)
- 9 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Assistance Representative- Coldwater/Sturgis
- Coldwater, MI (15 miles from Burlington, MI)
- 4 days ago
- Coldwater, MI (15 miles from Burlington, MI)
- 4 days ago
Responsibilities Meet and greet customers in a professional, friendly, and timely manner Provide superior, efficient customer service by understanding and communicating rental terms and conditions,...
Retail Customer Service Specialist
- Portage, MI (23 miles from Burlington, MI)
- 5 days ago
- Portage, MI (23 miles from Burlington, MI)
- 5 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Bilingual Spanish Required Customer Service Representative - Video Banking
- Portage, MI (23 miles from Burlington, MI)
- 30+ days ago
- Portage, MI (23 miles from Burlington, MI)
- 30+ days ago
Resolves customer service inquiries and issues. Recommends appropriate solutions. Refers complex or reoccurring issues....
- Battle Creek, MI (11 miles from Burlington, MI)
- 45+ days ago
- Battle Creek, MI (11 miles from Burlington, MI)
- 45+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Richland, MI (24 miles from Burlington, MI)
- 45+ days ago
- Richland, MI (24 miles from Burlington, MI)
- 45+ days ago
Store 4706302: 8205 N 32nd St, Richland, Michigan 49083 Availability - Shift/Days Part time Day Shift - Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer...
Customer Service Representative - Video Banking
- Portage, MI (23 miles from Burlington, MI)
- 60+ days ago
- Portage, MI (23 miles from Burlington, MI)
- 60+ days ago
Resolves customer service inquiries and issues. Recommends appropriate solutions. Refers complex or reoccurring issues....
Retail Customer Service Leader Battle Creek
- Battle Creek, MI (11 miles from Burlington, MI)
- 90+ days ago
- Battle Creek, MI (11 miles from Burlington, MI)
- 90+ days ago
Role models outstanding customer service....
English and Spanish Speaking Logistical Support Customer Service Representative
- Battle Creek, MI (11 miles from Burlington, MI)
- 90+ days ago
- Battle Creek, MI (11 miles from Burlington, MI)
- 90+ days ago
ESSENTIAL DUTIES AND RESPONSIBILITIES Provide superior customer service by answering incoming calls in a timely manner....
Demographic Data for Burlington, MI
Moving to Burlington, MI? Find some basic demographic data about Burlington, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Burlington, MI
Highest Education Level
Customer Services in Burlington, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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