Customer Service Jobs in Bridgeport, MI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-11 of 11 Jobs

Customer Service Representative

  • Flint, MI (24 miles from Bridgeport, MI)
  • 13 hours ago
  • Flint, MI (24 miles from Bridgeport, MI)
  • 13 hours ago

Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...

Customer Service Associate

  • Bay City, MI (19 miles from Bridgeport, MI)
  • 3 days ago
  • Bay City, MI (19 miles from Bridgeport, MI)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Saginaw, MI (6 miles from Bridgeport, MI)
  • 3 days ago
  • Saginaw, MI (6 miles from Bridgeport, MI)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Toll Customer Service Agent

  • Bay City, MI (19 miles from Bridgeport, MI)
  • 7 days ago
  • Bay City, MI (19 miles from Bridgeport, MI)
  • 7 days ago

Collaborate with customer service professionals to improve to overall customer experience Assisting with incoming customer service phone calls to resolve issues Complete end of day/shift deposits and...

Retail Customer Service Specialist

  • Saginaw, MI (6 miles from Bridgeport, MI)
  • 11 days ago
  • Saginaw, MI (6 miles from Bridgeport, MI)
  • 11 days ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Pharmacy Customer Service Associate

  • Flushing, MI (18 miles from Bridgeport, MI)
  • 13 days ago
  • Flushing, MI (18 miles from Bridgeport, MI)
  • 13 days ago

. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...

Retail Customer Service Cashier

  • Bridgeport, MI
  • 21 days ago
  • Bridgeport, MI
  • 21 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Part-Time Customer Service Representative (Flexible Schedule, On Site)

  • Saginaw, MI (6 miles from Bridgeport, MI)
  • 30+ days ago
  • Saginaw, MI (6 miles from Bridgeport, MI)
  • 30+ days ago

Paid training helps you be completely comfortable and ready to provide excellent customer service. Pay Transparency This position starts at $12.50 per hour....

Customer Service Representative (Toll)

  • Bay City, MI (19 miles from Bridgeport, MI)
  • 45+ days ago
  • Bay City, MI (19 miles from Bridgeport, MI)
  • 45+ days ago

Collaborate with customer service professionals to improve to overall customer experience Assisting with incoming customer service phone calls to resolve issues Complete end of day/shift deposits and...

Retail Customer Service Associate

  • Flint, MI (24 miles from Bridgeport, MI)
  • 45+ days ago
  • Flint, MI (24 miles from Bridgeport, MI)
  • 45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4373 Corunna Rd, Flint, MI 48532...

Customer Service Representative

  • Hemlock, MI (19 miles from Bridgeport, MI)
  • 90+ days ago
  • Hemlock, MI (19 miles from Bridgeport, MI)
  • 90+ days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Demographic Data for Bridgeport, MI

Moving to Bridgeport, MI? Find some basic demographic data about Bridgeport, MI below.


Local
National
3,137
111
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Title Synonyms

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Salary for Customer Service Jobs in Bridgeport, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Bridgeport, MI offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Bridgeport, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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