Customer Service Jobs in Birmingham, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Detroit, MI (15 miles from Birmingham, MI)
- 3 hours ago
- Detroit, MI (15 miles from Birmingham, MI)
- 3 hours ago
Our talented staffing team is committed to providing exceptional customer service, great opportunities with top pay and benefits....
Customer Service Associate - Dinner/Close Shift
- Canton, MI (20 miles from Birmingham, MI)
- 3 hours ago
- Canton, MI (20 miles from Birmingham, MI)
- 3 hours ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative (Travel Enthusiast) - On-Site
- Farmington Hills, MI (10 miles from Birmingham, MI)
- 3 hours ago
- Farmington Hills, MI (10 miles from Birmingham, MI)
- 3 hours ago
Job Title: Customer Service Representative (Travel Enthusiast) - On-Site Job Description The Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the Internet...
Customer Service Associate-Shipping and Receiving
- Novi, MI (16 miles from Birmingham, MI)
- 4 hours ago
- Novi, MI (16 miles from Birmingham, MI)
- 4 hours ago
About the Role: As a Shipping and Receiving Associate, you will be an integral part of our Receiving Dock team, responsible for performing various administrative and clerical tasks to support...
Customer Service Representative PT (Bilingual Spanish-English)
- Detroit, MI (15 miles from Birmingham, MI)
- 18 hours ago
- Detroit, MI (15 miles from Birmingham, MI)
- 18 hours ago
Three years of customer service experience. General knowledge of Detroit At Work Career Center services and programs....
Pharmacy Customer Service Associate
- Rochester, MI (13 miles from Birmingham, MI)
- 18 hours ago
- Rochester, MI (13 miles from Birmingham, MI)
- 18 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Somerset Collection
- Troy, MI (5 miles from Birmingham, MI)
- 18 hours ago
- Troy, MI (5 miles from Birmingham, MI)
- 18 hours ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
Customer Service Representative
- Clinton Township, MI (15 miles from Birmingham, MI)
- 19 hours ago
- Clinton Township, MI (15 miles from Birmingham, MI)
- 19 hours ago
Your Opportunity Customer Service RepresentativeCheckSmartClinton Township, MI As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright...
Retail Customer Service Specialist
- Chesterfield, MI (23 miles from Birmingham, MI)
- 1 day ago
- Chesterfield, MI (23 miles from Birmingham, MI)
- 1 day ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Retail Customer Service II HL1
- Canton, MI (20 miles from Birmingham, MI)
- 1 day ago
- Canton, MI (20 miles from Birmingham, MI)
- 1 day ago
The anticipated posting closing date is on or around 7/18/25 QUALIFICATIONS • 1 year sales or customer service experience preferred • High School Diploma or equivalent The starting rate/ salary for...
Customer Service Representative
- Clinton Township, MI (15 miles from Birmingham, MI)
- 1 day ago
- Clinton Township, MI (15 miles from Birmingham, MI)
- 1 day ago
Customer Service Representative TEMO Sunrooms Clinton Township, MI, US 4 days ago Quick Job type Full-time Quick Job description Job Title : Customer Service Representative / Front Desk Associate Summary...
- Livonia, MI (14 miles from Birmingham, MI)
- 2 days ago
- Livonia, MI (14 miles from Birmingham, MI)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative-I (Medical Billing Customer Service Representative) - PFS (Remote)
- Farmington Hills, MI (10 miles from Birmingham, MI)
- 2 days ago
- Farmington Hills, MI (10 miles from Birmingham, MI)
- 2 days ago
This position reports to the Supervisor PFS Customer Service....
Remote WorkInsurance Customer Service Representative - Medicare
- Fraser, MI (13 miles from Birmingham, MI)
- 3 days ago
- Fraser, MI (13 miles from Birmingham, MI)
- 3 days ago
This position will require a comprehensive understanding of our customer service policies and know when issues need to be escalated to management for resolution....
Customer Service Agent Full Time
- Detroit, MI (15 miles from Birmingham, MI)
- 4 days ago
- Detroit, MI (15 miles from Birmingham, MI)
- 4 days ago
. + Inquire about level of customer service and document any concerns. + Accurately check vehicle for damage. + Assist in keeping lot organized for ease of access and traffic flow....
Demographic Data for Birmingham, MI
Moving to Birmingham, MI? Find some basic demographic data about Birmingham, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Birmingham, MI
Highest Education Level
Customer Services in Birmingham, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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