Customer Service Jobs in Birch Run, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Burton, MI (20 miles from Birch Run, MI)
- 30+ days ago
- Burton, MI (20 miles from Birch Run, MI)
- 30+ days ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
Customer Service Representative
- Lennon, MI (20 miles from Birch Run, MI)
- 5 hours ago
- Lennon, MI (20 miles from Birch Run, MI)
- 5 hours ago
- Candidate MUST HAVE a mindset for excellent customer service!...
Customer Service Representative
- Flushing, MI (13 miles from Birch Run, MI)
- 1 day ago
- Flushing, MI (13 miles from Birch Run, MI)
- 1 day ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Representative
- Davison, MI (21 miles from Birch Run, MI)
- 3 days ago
- Davison, MI (21 miles from Birch Run, MI)
- 3 days ago
an experience Customer Service Representative to join their team....
Customer Service Associate - Temporary
- Davison, MI (21 miles from Birch Run, MI)
- 6 days ago
- Davison, MI (21 miles from Birch Run, MI)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Hemlock, MI (22 miles from Birch Run, MI)
- 15 days ago
- Hemlock, MI (22 miles from Birch Run, MI)
- 15 days ago
Confers with sales, production, shipping, warehouse, and/or carrier to assure order fulfillment is optimized. Provide input into continuous improvement efforts....
Retail Customer Service Specialist
- Saginaw, MI (11 miles from Birch Run, MI)
- 19 days ago
- Saginaw, MI (11 miles from Birch Run, MI)
- 19 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Retail Customer Service Supervisor
- Flint, MI (19 miles from Birch Run, MI)
- 23 days ago
- Flint, MI (19 miles from Birch Run, MI)
- 23 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Representative
- Saginaw, MI (11 miles from Birch Run, MI)
- 28 days ago
- Saginaw, MI (11 miles from Birch Run, MI)
- 28 days ago
We are currently hiring for a Customer Service Representative!...
Customer Service Representative
- Saginaw, MI (11 miles from Birch Run, MI)
- 30+ days ago
- Saginaw, MI (11 miles from Birch Run, MI)
- 30+ days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative
- Davison, MI (21 miles from Birch Run, MI)
- 30+ days ago
- Davison, MI (21 miles from Birch Run, MI)
- 30+ days ago
Dispatcher experience DMV/Insurance/body shop CSR experience 1-2 years of office customer service experience High School diploma Exceptional customer service skills and attitude Excellent written and...
Retail Customer Service Cashier
- Bridgeport, MI (4 miles from Birch Run, MI)
- 60+ days ago
- Bridgeport, MI (4 miles from Birch Run, MI)
- 60+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
- Bay City, MI (23 miles from Birch Run, MI)
- 90+ days ago
- Bay City, MI (23 miles from Birch Run, MI)
- 90+ days ago
Collaborate with customer service professionals to improve to overall customer experience Assisting with incoming customer service phone calls to resolve issues Complete end of day/shift deposits and...
Customer Service Representative
- Hemlock, MI (22 miles from Birch Run, MI)
- 60+ days ago
- Hemlock, MI (22 miles from Birch Run, MI)
- 60+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Birch Run, MI
Moving to Birch Run, MI? Find some basic demographic data about Birch Run, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Birch Run, MI
Highest Education Level
Customer Services in Birch Run, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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