Customer Service Jobs in Battle Creek, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - Video Banking
- Portage, MI (24 miles from Battle Creek, MI)
- 1 hour ago
- Portage, MI (24 miles from Battle Creek, MI)
- 1 hour ago
Resolves customer service inquiries and issues. Recommends appropriate solutions. Refers complex or reoccurring issues....
Part-Time Customer Service Representative (CSR)
- Kalamazoo, MI (23 miles from Battle Creek, MI)
- 21 hours ago
- Kalamazoo, MI (23 miles from Battle Creek, MI)
- 21 hours ago
Now Hiring: Part-Time Customer Service Representative (CSR) at VCA Oshtemo Animal Hospital! Do you love animals and people? Are you organized, empathetic, and a great communicator?...
Customer Service Representative
- Portage, MI (24 miles from Battle Creek, MI)
- 1 day ago
- Portage, MI (24 miles from Battle Creek, MI)
- 1 day ago
Customer Service Representative: Responsibilities and Daily Duties As a Customer Service Representative, you will interact with people all day....
- Kalamazoo, MI (23 miles from Battle Creek, MI)
- 1 day ago
- Kalamazoo, MI (23 miles from Battle Creek, MI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Kalamazoo, MI (23 miles from Battle Creek, MI)
- 4 days ago
- Kalamazoo, MI (23 miles from Battle Creek, MI)
- 4 days ago
Our Customer Service Representative position is more Project Management position, not a Call-Center position....
Part Time Customer Service Representative
- Kalamazoo, MI (23 miles from Battle Creek, MI)
- 8 days ago
- Kalamazoo, MI (23 miles from Battle Creek, MI)
- 8 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Pharmacy Customer Service Associate
- Kalamazoo, MI (23 miles from Battle Creek, MI)
- 8 days ago
- Kalamazoo, MI (23 miles from Battle Creek, MI)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Ceresco, MI (5 miles from Battle Creek, MI)
- 10 days ago
- Ceresco, MI (5 miles from Battle Creek, MI)
- 10 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Retail Customer Service Cashier
- Marshall, MI (8 miles from Battle Creek, MI)
- 10 days ago
- Marshall, MI (8 miles from Battle Creek, MI)
- 10 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Marshall, MI (8 miles from Battle Creek, MI)
- 12 days ago
- Marshall, MI (8 miles from Battle Creek, MI)
- 12 days ago
This position is responsible for supporting our Customer Service Team with superior customer service, accurate data entry, and strong sales support....
Customer Service Representative - Patient Registration
- Kalamazoo, MI (23 miles from Battle Creek, MI)
- 12 days ago
- Kalamazoo, MI (23 miles from Battle Creek, MI)
- 12 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
ER Veterinary Customer Service Representative
- Kalamazoo, MI (23 miles from Battle Creek, MI)
- 14 days ago
- Kalamazoo, MI (23 miles from Battle Creek, MI)
- 14 days ago
Whether you're brand new to veterinary medicine or an experienced receptionist, there's a place for you at the Emergency Veterinary Care Center (EVCC). We are excited to offer you the opportunity...
- Richland, MI (18 miles from Battle Creek, MI)
- 28 days ago
- Richland, MI (18 miles from Battle Creek, MI)
- 28 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
- Richland, MI (18 miles from Battle Creek, MI)
- 28 days ago
- Richland, MI (18 miles from Battle Creek, MI)
- 28 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Retail Customer Service Supervisor Portage SLP
- Portage, MI (24 miles from Battle Creek, MI)
- 28 days ago
- Portage, MI (24 miles from Battle Creek, MI)
- 28 days ago
Role models outstanding customer service....
Demographic Data for Battle Creek, MI
Moving to Battle Creek, MI? Find some basic demographic data about Battle Creek, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Battle Creek, MI
Highest Education Level
Customer Services in Battle Creek, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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