Customer Service Jobs in Auburn Hills, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- DollarTree
- Detroit, MI (23 miles from Auburn Hills, MI)
- 8 hours ago
- Detroit, MI (23 miles from Auburn Hills, MI)
- 8 hours ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position....
In Person- Walgreens
- Clinton Twp, MI (20 miles from Auburn Hills, MI)
- 9 hours ago
- Clinton Twp, MI (20 miles from Auburn Hills, MI)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonPharmacy Customer Service Associate
- Walgreens
- West Bloomfield, MI (7 miles from Auburn Hills, MI)
- 9 hours ago
- West Bloomfield, MI (7 miles from Auburn Hills, MI)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonCustomer Service Associate - Temporary
- Walgreens
- Warren, MI (17 miles from Auburn Hills, MI)
- 1 day ago
- Warren, MI (17 miles from Auburn Hills, MI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person TemporaryClient Service Representative - Livonia, MI
- Cadmus
- Livonia, MI (19 miles from Auburn Hills, MI)
- 3 days ago
- Livonia, MI (19 miles from Auburn Hills, MI)
- 3 days ago
Overview?? Client Service Representative (CSR) - Join the Rose Family?? Compensation: $17.25/hr + commission & full benefits Why You'll Love Working at Rose Rose Pest Solutions isn't just the...
In Person- TTEC
- Dearborn, MI (23 miles from Auburn Hills, MI)
- 4 days ago
- Dearborn, MI (23 miles from Auburn Hills, MI)
- 4 days ago
The Rewards Guide will be responsible for providing timely, professional and accurate customer service within the contractual customer service metrics....
Hybrid- PGA Tour Superstore
- Novi, MI (16 miles from Auburn Hills, MI)
- 7 days ago
- Novi, MI (16 miles from Auburn Hills, MI)
- 7 days ago
Experience: Retail sales, customer service or similar experience preferred....
In PersonRetail Customer Service Representative/Cashier
- Micro Center
- Madison Heights, MI (13 miles from Auburn Hills, MI)
- 8 days ago
- Madison Heights, MI (13 miles from Auburn Hills, MI)
- 8 days ago
We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIERS....
In Person- DSI Systems
- Shelby Township, MI (15 miles from Auburn Hills, MI)
- 12 days ago
- Shelby Township, MI (15 miles from Auburn Hills, MI)
- 12 days ago
We're on the lookout for passionate individuals eager to make their mark in sales and customer service....
In Person- Aaron's
- Eastpointe, MI (21 miles from Auburn Hills, MI)
- 12 days ago
- Eastpointe, MI (21 miles from Auburn Hills, MI)
- 12 days ago
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service....
In PersonCustomer Service Representative
- Kennicott Brothers
- Warren, MI (17 miles from Auburn Hills, MI)
- 14 days ago
- Warren, MI (17 miles from Auburn Hills, MI)
- 14 days ago
Key Responsibilities: Customer Service and Support: Provide high-quality customer service to house accounts and walk-in customers, ensuring their needs and inquiries are addressed promptly and efficiently...
In PersonCustomer Service Representative - Supply Sales
- Kennicott Brothers
- Warren, MI (17 miles from Auburn Hills, MI)
- 14 days ago
- Warren, MI (17 miles from Auburn Hills, MI)
- 14 days ago
Key Responsibilities: Customer Service and Support: Provide high-quality customer service to house accounts and walk-in customers, ensuring their needs and inquiries are addressed promptly and efficiently...
In PersonCustomer Service Representative Specialist
- Genuine Parts Company
- Westland, MI (21 miles from Auburn Hills, MI)
- 16 days ago
- Westland, MI (21 miles from Auburn Hills, MI)
- 16 days ago
Provides coaching, guidance and direction to less experienced Customer Service Representatives....
In PersonRetail Customer Service Associate
- FedEx
- Lathrup Village, MI (10 miles from Auburn Hills, MI)
- 19 days ago
- Lathrup Village, MI (10 miles from Auburn Hills, MI)
- 19 days ago
This customer service focused team member is knowledgeable in all areas of the Stores business, including print, signs & graphics, and shipping....
In PersonThe company serves customers in a variety of end-markets, including the automotive, life sciences, consumer goods, packaging, aerospace, and nuclear sectors....
In PersonDemographic Data for Auburn Hills, MI
Moving to Auburn Hills, MI? Find some basic demographic data about Auburn Hills, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Auburn Hills, MI
Highest Education Level
Customer Services in Auburn Hills, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Dusting
- Asset Protection
- First In, First Out
- Restocking
- Replenishing
- Merchandising
- Customer Support
- Pulling
- Cashier Skills
- Loading & Unloading
- Wellness
- Housekeeping
- Customer Satisfaction
- Retail
- Energetic
- Reimbursement
- Relationship Management
- Decision Making
- Military Background
- High School Diploma
- Driving
- Customer Relations
- Friendliness
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Microsoft Office
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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