Customer Service Jobs in Ann Arbor, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Human Resources Customer Care Representative Intermediate (TEMP)
- Ann Arbor, MI
- moments ago
- Ann Arbor, MI
- moments ago
The University of Michigan Shared Services Center (U-M SSC) is a customer service organization dedicated to delivering user-friendly and cost-effective administrative services to the university community...
Customer Service Representative
- Belleville, MI (20 miles from Ann Arbor, MI)
- moments ago
- Belleville, MI (20 miles from Ann Arbor, MI)
- moments ago
Customer Service Representative We are AUTOKINITON (pronounced auto-ken-i-TAHN) AUTOKINITON delivers operational excellence, high-quality execution, and customer service....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Saline, MI (8 miles from Ann Arbor, MI)
- 2 days ago
- Saline, MI (8 miles from Ann Arbor, MI)
- 2 days ago
MMI Engineered Solutions is currently seeking a detail-oriented and reliable Customer Service Representative to join our Operations team....
Customer Service Associate - Temporary
- Howell, MI (21 miles from Ann Arbor, MI)
- 2 days ago
- Howell, MI (21 miles from Ann Arbor, MI)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Dinner/Close Shift
- Canton, MI (19 miles from Ann Arbor, MI)
- 2 days ago
- Canton, MI (19 miles from Ann Arbor, MI)
- 2 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate-Shipping and Receiving
- Novi, MI (21 miles from Ann Arbor, MI)
- 3 days ago
- Novi, MI (21 miles from Ann Arbor, MI)
- 3 days ago
About the Role: As a Shipping and Receiving Associate, you will be an integral part of our Receiving Dock team, responsible for performing various administrative and clerical tasks to support...
Customer Service Associate - Customer Service Center
- Ann Arbor, MI
- 3 days ago
- Ann Arbor, MI
- 3 days ago
Minimum of one year of customer service experience required; customer service experience within banking or financial institution preferred. Previous contact center experience preferred....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Lead Customer Service Representative (Lead Receptionist)
- Westland, MI (24 miles from Ann Arbor, MI)
- 9 days ago
- Westland, MI (24 miles from Ann Arbor, MI)
- 9 days ago
Overview Westland Veterinary Hospital has an opportunity for a full-time Lead Customer Service Representative to join our team!...
Customer Service Representative, Medicare Pharmacy
- Ann Arbor, MI
- 9 days ago
- Ann Arbor, MI
- 9 days ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
Customer Service Representative
- Canton, MI (19 miles from Ann Arbor, MI)
- 9 days ago
- Canton, MI (19 miles from Ann Arbor, MI)
- 9 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Market Client Service Representative
- Dexter, MI (6 miles from Ann Arbor, MI)
- 10 days ago
- Dexter, MI (6 miles from Ann Arbor, MI)
- 10 days ago
A Client Service Representative position is a key customer service position within the company....
Customer Service Representative
- Wixom, MI (23 miles from Ann Arbor, MI)
- 11 days ago
- Wixom, MI (23 miles from Ann Arbor, MI)
- 11 days ago
Customer Service Representative Wixom, Michigan - Posted on July 16, 2025 Published By Jennifer Andrews Trillium Staffing is now seeking a Customer Service Representative for direct-hire in Wixom!...
Customer Service Representative
- Brighton, MI (21 miles from Ann Arbor, MI)
- 14 days ago
- Brighton, MI (21 miles from Ann Arbor, MI)
- 14 days ago
This is a full time, non-exempt position reporting to the Customer Service Department Manager....
Demographic Data for Ann Arbor, MI
Moving to Ann Arbor, MI? Find some basic demographic data about Ann Arbor, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Ann Arbor, MI
Highest Education Level
Customer Services in Ann Arbor, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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