Customer Service Jobs in Ann Arbor, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Novi, MI (21 miles from Ann Arbor, MI)
- 21 hours ago
- Novi, MI (21 miles from Ann Arbor, MI)
- 21 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Howell, MI (21 miles from Ann Arbor, MI)
- 4 days ago
- Howell, MI (21 miles from Ann Arbor, MI)
- 4 days ago
As a Customer Service Representative, you will provide top-notch support to our valued customers....
Customer Service Representative
- Northville, MI (18 miles from Ann Arbor, MI)
- 6 days ago
- Northville, MI (18 miles from Ann Arbor, MI)
- 6 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Customer Service Representative (CSR)
- Wixom, MI (23 miles from Ann Arbor, MI)
- 6 days ago
- Wixom, MI (23 miles from Ann Arbor, MI)
- 6 days ago
Goal-oriented with a focus on delivering excellent customer service. Strong math skills and the ability to perform quick calculations....
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Customer Service Representative - Twelve Oaks Mall
- Novi, MI (21 miles from Ann Arbor, MI)
- 6 days ago
- Novi, MI (21 miles from Ann Arbor, MI)
- 6 days ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
Beef Monitoring Customer Success Representative (Upper Midwest)
- Ann Arbor, MI
- 9 days ago
- Ann Arbor, MI
- 9 days ago
Welfare, Beef Cattle Management, Business, Case Study Research, Clinical Experience, Conflicts of Interests, Customer Communications, Customer Experience Improvement, Customer Experience Management, Customer...
Customer Service Representative
- Howell, MI (21 miles from Ann Arbor, MI)
- 11 days ago
- Howell, MI (21 miles from Ann Arbor, MI)
- 11 days ago
Are you the Customer Service Representative we're looking for?...
Customer Service Representative - Tecumseh
- Tecumseh, MI (18 miles from Ann Arbor, MI)
- 12 days ago
- Tecumseh, MI (18 miles from Ann Arbor, MI)
- 12 days ago
Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues....
Parts Customer Care Representative
- Plymouth, MI (17 miles from Ann Arbor, MI)
- 13 days ago
- Plymouth, MI (17 miles from Ann Arbor, MI)
- 13 days ago
Company Description: Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide...
Service Customer Care Representative / Dispatcher
- Plymouth, MI (17 miles from Ann Arbor, MI)
- 13 days ago
- Plymouth, MI (17 miles from Ann Arbor, MI)
- 13 days ago
Company Description: Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide...
Retail Customer Service Associate
- Ypsilanti, MI (12 miles from Ann Arbor, MI)
- 14 days ago
- Ypsilanti, MI (12 miles from Ann Arbor, MI)
- 14 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5450 Carpenter Rd, Ypsilanti, MI...
Customer Service Representative
- Tecumseh, MI (18 miles from Ann Arbor, MI)
- 14 days ago
- Tecumseh, MI (18 miles from Ann Arbor, MI)
- 14 days ago
Cash handling and customer service experience preferred....
Customer Service Representative, Full or Part Time
- Ann Arbor, MI
- 17 days ago
- Ann Arbor, MI
- 17 days ago
Store 4706301: 1420 E Stadium, Ann Arbor, Michigan 48104 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - Utility
- Plymouth, MI (17 miles from Ann Arbor, MI)
- 19 days ago
- Plymouth, MI (17 miles from Ann Arbor, MI)
- 19 days ago
As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution....
Customer Service Representative
- Wayne, MI (23 miles from Ann Arbor, MI)
- 19 days ago
- Wayne, MI (23 miles from Ann Arbor, MI)
- 19 days ago
The Customer Service Representative (CSR) provides individual support services for all phases of the order fulfillment process to Airgas customers primarily over the telephone both locally and for remote...
Demographic Data for Ann Arbor, MI
Moving to Ann Arbor, MI? Find some basic demographic data about Ann Arbor, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Ann Arbor, MI
Highest Education Level
Customer Services in Ann Arbor, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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