Customer Service Jobs in Addison, MI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-10 of 10 Jobs

Retail Customer Service Cashier

  • Sand Creek, MI (18 miles from Addison, MI)
  • 4 days ago
  • Sand Creek, MI (18 miles from Addison, MI)
  • 4 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Pharmacy Customer Service Associate

  • Tecumseh, MI (21 miles from Addison, MI)
  • 6 days ago
  • Tecumseh, MI (21 miles from Addison, MI)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative (On-Site)

  • Jackson, MI (18 miles from Addison, MI)
  • 15 days ago
  • Jackson, MI (18 miles from Addison, MI)
  • 15 days ago

Title: Client Service Representative Location: On-Site - Jackson, MI Reports to: Client Manager FLSA Classification: Non-Exempt Full-Time or Part-Time: Full-Time Salary Range: $14-$16 per hour...

Branch Customer Service Representative

  • Jackson, MI (18 miles from Addison, MI)
  • 19 days ago
  • Jackson, MI (18 miles from Addison, MI)
  • 19 days ago

A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer...

Customer Service Representative - Hudson

  • Hudson, MI (9 miles from Addison, MI)
  • 45+ days ago
  • Hudson, MI (9 miles from Addison, MI)
  • 45+ days ago

Cash handling and customer service experience preferred....

Customer Service Representative

  • Tecumseh, MI (21 miles from Addison, MI)
  • 45+ days ago
  • Tecumseh, MI (21 miles from Addison, MI)
  • 45+ days ago

Cash handling and customer service experience preferred....

Retail Customer Service Associate

  • Jackson, MI (18 miles from Addison, MI)
  • 45+ days ago
  • Jackson, MI (18 miles from Addison, MI)
  • 45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3600 Oneil Dr, Jackson, MI 49202...

Customer Service Representative

  • Jackson, MI (18 miles from Addison, MI)
  • 60+ days ago
  • Jackson, MI (18 miles from Addison, MI)
  • 60+ days ago

At PTSolutions, we are looking to add to our growing team of Customer Service Representatives....

Customer Service Representative

  • Jackson, MI (18 miles from Addison, MI)
  • 90+ days ago
  • Jackson, MI (18 miles from Addison, MI)
  • 90+ days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Clinton, MI (20 miles from Addison, MI)
  • 90+ days ago
  • Clinton, MI (20 miles from Addison, MI)
  • 90+ days ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

Demographic Data for Addison, MI

Moving to Addison, MI? Find some basic demographic data about Addison, MI below.


Local
National
2,390
48
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in Addison, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Addison, MI offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Addison, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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