Customer Service Jobs in Westford, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Client Service Representative - Financial Services (Onsite)
- Wakefield, MA (20 miles from Westford, MA)
- 6 days ago
- Wakefield, MA (20 miles from Westford, MA)
- 6 days ago
Introduction Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you...
Pharmacy Customer Service Associate
- Marlborough, MA (17 miles from Westford, MA)
- 15 hours ago
- Marlborough, MA (17 miles from Westford, MA)
- 15 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Marlborough, MA (17 miles from Westford, MA)
- 1 day ago
- Marlborough, MA (17 miles from Westford, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Amazon Locker+ Customer Service Associate
- Newtonville, MA (20 miles from Westford, MA)
- 1 day ago
- Newtonville, MA (20 miles from Westford, MA)
- 1 day ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
- Nashua, NH (10 miles from Westford, MA)
- 1 day ago
- Nashua, NH (10 miles from Westford, MA)
- 1 day ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Customer Service Associate - Temporary
- Arlington, MA (18 miles from Westford, MA)
- 2 days ago
- Arlington, MA (18 miles from Westford, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Danvers, MA (24 miles from Westford, MA)
- 3 days ago
- Danvers, MA (24 miles from Westford, MA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Loss Prevention Customer Service Associate
- Framingham, MA (18 miles from Westford, MA)
- 3 days ago
- Framingham, MA (18 miles from Westford, MA)
- 3 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
- Wilmington, MA (13 miles from Westford, MA)
- 4 days ago
- Wilmington, MA (13 miles from Westford, MA)
- 4 days ago
Previous experience in Customer Service or Sales preferred Ability to work Monday through Friday along with some Saturdays High School Diploma or equivalent required Excellent interpersonal and communication...
Customer Experience Associate - Chelmsford (30 hrs/week)
- Chelmsford, MA (4 miles from Westford, MA)
- 4 days ago
- Chelmsford, MA (4 miles from Westford, MA)
- 4 days ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
Customer Relations Associate: Part-Time
- Berlin, MA (17 miles from Westford, MA)
- 5 days ago
- Berlin, MA (17 miles from Westford, MA)
- 5 days ago
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....
Customer Service Representative
- Atkinson, NH (22 miles from Westford, MA)
- 5 days ago
- Atkinson, NH (22 miles from Westford, MA)
- 5 days ago
Customer Service Representative SRS Distribution Inc....
Customer Service Representative
- Leominster, MA (17 miles from Westford, MA)
- 5 days ago
- Leominster, MA (17 miles from Westford, MA)
- 5 days ago
Customer Service Representative to $25/hour! This is an exciting opportunity to join an innovative and growing company!...
- Atkinson, NH (22 miles from Westford, MA)
- 5 days ago
- Atkinson, NH (22 miles from Westford, MA)
- 5 days ago
Customer Service Associate SRS Distribution Inc....
Retail Customer Service Associate Full Time
- Northborough, MA (20 miles from Westford, MA)
- 6 days ago
- Northborough, MA (20 miles from Westford, MA)
- 6 days ago
service to members....
Demographic Data for Westford, MA
Moving to Westford, MA? Find some basic demographic data about Westford, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Westford, MA
Highest Education Level
Customer Services in Westford, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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