Customer Service Jobs in Westborough, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Waltham, MA (20 miles from Westborough, MA)
- 5 hours ago
- Waltham, MA (20 miles from Westborough, MA)
- 5 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Natick, MA (13 miles from Westborough, MA)
- 6 hours ago
- Natick, MA (13 miles from Westborough, MA)
- 6 hours ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Client Service Representative (CSR)
- Southborough, MA (5 miles from Westborough, MA)
- 6 hours ago
- Southborough, MA (5 miles from Westborough, MA)
- 6 hours ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
- Franklin, MA (16 miles from Westborough, MA)
- 6 hours ago
- Franklin, MA (16 miles from Westborough, MA)
- 6 hours ago
Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze. Franklin Veterinary Clinic is looking to add a compassionate and skilled...
Retail Customer Service Associate
- Chestnut Hill, MA (23 miles from Westborough, MA)
- 7 hours ago
- Chestnut Hill, MA (23 miles from Westborough, MA)
- 7 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Savers / Value Village Careers - Customer Service Associate
- Woonsocket, RI (19 miles from Westborough, MA)
- 7 hours ago
- Woonsocket, RI (19 miles from Westborough, MA)
- 7 hours ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
Medical Customer Service Representative
- Southborough, MA (5 miles from Westborough, MA)
- 21 hours ago
- Southborough, MA (5 miles from Westborough, MA)
- 21 hours ago
Title : Customer Service Representative Location : Southborough, MA Industry : Healthcare Salary: $21-23/hr....
Pharmacy Customer Service Associate
- Natick, MA (13 miles from Westborough, MA)
- 1 day ago
- Natick, MA (13 miles from Westborough, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative II
- Marlborough, MA (6 miles from Westborough, MA)
- 1 day ago
- Marlborough, MA (6 miles from Westborough, MA)
- 1 day ago
Overview Client Service Representative II - Marlborough, MA - Monday to Friday 10:30AM-7:00PM Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a...
Pharmacy Customer Service Associate
- Marlborough, MA (6 miles from Westborough, MA)
- 2 days ago
- Marlborough, MA (6 miles from Westborough, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Ashland, MA (7 miles from Westborough, MA)
- 3 days ago
- Ashland, MA (7 miles from Westborough, MA)
- 3 days ago
Customer Service Representative (3622) Requisition ID 3622 - Posted 04/23/2025 - CUSTOMERSERVICE - Ashland - Manufacturing Ops - Entry-Level - 0 - 10% Title: Customer Service Representative Reports...
Customer Service Representative
- Newton, MA (22 miles from Westborough, MA)
- 3 days ago
- Newton, MA (22 miles from Westborough, MA)
- 3 days ago
Qualifications Candidate preferably has experience and skills in the following areas: customer service related to healthcare and/or clinical setting, medical assistant and/or radiology experience, or...
Veterinary Customer Service Representative
- Natick, MA (13 miles from Westborough, MA)
- 4 days ago
- Natick, MA (13 miles from Westborough, MA)
- 4 days ago
rep, client care, customer service, Customer service representative, client care specialist, receptionist, customer service rep, client care, customer service, SQcua54EGx...
Retail Customer Experience Associate, Monterey Del Monte Center - Full Time
- Natick, MA (13 miles from Westborough, MA)
- 5 days ago
- Natick, MA (13 miles from Westborough, MA)
- 5 days ago
Id : REQ_567752, Title : Retail Customer Experience Associate, Monterey Del Monte Center - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...773,...
Customer Service Representative
- Bedford, MA (23 miles from Westborough, MA)
- 5 days ago
- Bedford, MA (23 miles from Westborough, MA)
- 5 days ago
jobs life, physical, and social science occupations customer service representative customer service representative. bedford, massachusetts posted march 31, 2025 job details summary $24 - $26 per hour...
Demographic Data for Westborough, MA
Moving to Westborough, MA? Find some basic demographic data about Westborough, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Westborough, MA
Highest Education Level
Customer Services in Westborough, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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