Customer Service Jobs in Sudbury, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Pelham, NH (24 miles from Sudbury, MA)
- 7 days ago
- Pelham, NH (24 miles from Sudbury, MA)
- 7 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Customer Service Representative (part-time)
- Tewksbury, MA (18 miles from Sudbury, MA)
- 2 hours ago
- Tewksbury, MA (18 miles from Sudbury, MA)
- 2 hours ago
Customer Service Representative "CSR" Lazy River Products' Customer Service Representatives "CSR" will be primarily responsible for providing superior support, interaction, and educational guidance...
Cashier and Customer Service Associate (Part-Time)
- Stoughton, MA (24 miles from Sudbury, MA)
- 2 hours ago
- Stoughton, MA (24 miles from Sudbury, MA)
- 2 hours ago
Why we will love you • 1 year sales or customer service experience preferred • High School Diploma or equivalent What you'll be doing day to day • Build loyalty by ensuring customers have a positive...
Customer Service Representative Financial Services Operations
- Medford, MA (15 miles from Sudbury, MA)
- 6 hours ago
- Medford, MA (15 miles from Sudbury, MA)
- 6 hours ago
What You'll Do The Financial Services Operations Team provides front-line customer service to Account Payable, Procurement Operations, Card Services, and Travel and Expense to support members of the...
Customer Service Representative
- Westwood, MA (16 miles from Sudbury, MA)
- 9 hours ago
- Westwood, MA (16 miles from Sudbury, MA)
- 9 hours ago
Customer Service Representatives are accountable for handling all customer service inquiries, via telephone, mail, Internet, video conferencing or in person, for existing products and services....
Remote WorkInsurance Customer Service Representative
- Reading, MA (19 miles from Sudbury, MA)
- 2 days ago
- Reading, MA (19 miles from Sudbury, MA)
- 2 days ago
service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...
Immediate Hire Customer Service Representative
- Framingham, MA (4 miles from Sudbury, MA)
- 2 days ago
- Framingham, MA (4 miles from Sudbury, MA)
- 2 days ago
You'll travel to customer locations, complete vehicle inspections, and guide them through the final steps of the selling processall while delivering top-tier customer service....
Customer Service Associate - Temporary
- Lexington, MA (11 miles from Sudbury, MA)
- 2 days ago
- Lexington, MA (11 miles from Sudbury, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Boston, MA (18 miles from Sudbury, MA)
- 2 days ago
- Boston, MA (18 miles from Sudbury, MA)
- 2 days ago
The Customer Service Representative may perform other duties as assigned....
Customer Service Representative (in office)
- Boston, MA (18 miles from Sudbury, MA)
- 2 days ago
- Boston, MA (18 miles from Sudbury, MA)
- 2 days ago
MTM Transit looking for a Full Time Customer Service Representative to join our team in Boston, MA....
- Lynn, MA (24 miles from Sudbury, MA)
- 2 days ago
- Lynn, MA (24 miles from Sudbury, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Natick, MA (7 miles from Sudbury, MA)
- 2 days ago
- Natick, MA (7 miles from Sudbury, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Associate Client Service Representative
- Milford, MA (17 miles from Sudbury, MA)
- 3 days ago
- Milford, MA (17 miles from Sudbury, MA)
- 3 days ago
The ideal candidate will provide exceptional customer service to clients, resolve inquiries, and ensure customer satisfaction....
Customer Service Representative / Admin
- Chelmsford, MA (14 miles from Sudbury, MA)
- 3 days ago
- Chelmsford, MA (14 miles from Sudbury, MA)
- 3 days ago
efficient Customer Service Representative / Admin with an eye for detail and high level of accuracy....
Customer Service Representative - 24 hours/week
- Concord, MA (5 miles from Sudbury, MA)
- 3 days ago
- Concord, MA (5 miles from Sudbury, MA)
- 3 days ago
Job Summary Reporting to the Customer Service Supervisor, the position handles all inquiries from patients and must be responded to in a courteous and timely manner....
Demographic Data for Sudbury, MA
Moving to Sudbury, MA? Find some basic demographic data about Sudbury, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Sudbury, MA
Highest Education Level
Customer Services in Sudbury, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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