Customer Service Jobs in Shirley, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Veterinary Customer Service Representative
- Lowell Rd Veterinary Center
- Hudson, NH (17 miles from Shirley, MA)
- 1 day ago
- Lowell Rd Veterinary Center
- Hudson, NH (17 miles from Shirley, MA)
- 1 day ago
clients and patients warmly upon arrival Maintaining a clean, organized, and welcoming front desk and lobby area Triage client concerns and direct them appropriately Answering phone calls and emails; routing...
Customer Service Representative
- Shrewsbury, MA (20 miles from Shirley, MA)
- 9 hours ago
- Shrewsbury, MA (20 miles from Shirley, MA)
- 9 hours ago
We are looking to add a Customer Service Representative to our team at Woof Pet Resort! ***Candidates will cross train between Customer Service and Animal Care....
Pharmacy Customer Service Associate
- Milford, NH (16 miles from Shirley, MA)
- 18 hours ago
- Milford, NH (16 miles from Shirley, MA)
- 18 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative I
- Marlborough, MA (16 miles from Shirley, MA)
- 19 hours ago
- Marlborough, MA (16 miles from Shirley, MA)
- 19 hours ago
Category Customer Service Location Marlborough, Massachusetts Job function Operations Job family Client Services Shift Day Employee type Regular Full-Time Work mode Remote Job Description Client Service...
- Holden, MA (20 miles from Shirley, MA)
- 22 hours ago
- Holden, MA (20 miles from Shirley, MA)
- 22 hours ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Lowell, MA (18 miles from Shirley, MA)
- 1 day ago
- Lowell, MA (18 miles from Shirley, MA)
- 1 day ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
- Lowell, MA (18 miles from Shirley, MA)
- 2 days ago
- Lowell, MA (18 miles from Shirley, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Veterinary Client Service Representative
- Nashua, NH (14 miles from Shirley, MA)
- 2 days ago
- Nashua, NH (14 miles from Shirley, MA)
- 2 days ago
At least 6 months of customer service experience. Veterinary hospital experience is preferred, however not required....
Customer Service Representative
- Worcester, MA (23 miles from Shirley, MA)
- 2 days ago
- Worcester, MA (23 miles from Shirley, MA)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Morning & Lunch Shift
- Marlborough, MA (16 miles from Shirley, MA)
- 2 days ago
- Marlborough, MA (16 miles from Shirley, MA)
- 2 days ago
As the name suggests, your main priority is to provide great customer service....
Entry Level Customer Service Representative- Merrimack, NH
- Wilmington, MA (23 miles from Shirley, MA)
- 3 days ago
- Wilmington, MA (23 miles from Shirley, MA)
- 3 days ago
The Role Join our team of Entry Level Customer Service Representatives, also known as Customer Relationship Advocates (CRA)....
Customer Service Representative (Merrimack, NH)
- Wilmington, MA (23 miles from Shirley, MA)
- 3 days ago
- Wilmington, MA (23 miles from Shirley, MA)
- 3 days ago
The Role Join our team of Customer Service Representatives, also know as Customer Relationship Advocates (CRA)....
Healthcare Customer Service Representative - Remote
- Worcester, MA (23 miles from Shirley, MA)
- 3 days ago
- Worcester, MA (23 miles from Shirley, MA)
- 3 days ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote WorkCustomer Service Representative
- Chelmsford, MA (14 miles from Shirley, MA)
- 3 days ago
- Chelmsford, MA (14 miles from Shirley, MA)
- 3 days ago
Customer Service Representative Benefits: PTO Time Flex Schedule Get Paid Weekly Bonuses 401(k) Match @ 4% Paid Training, Educational Allowances/Reimbursement for Field-related Courses Blue Cross Blue...
Customer Service Representative
- Merrimack, NH (19 miles from Shirley, MA)
- 3 days ago
- Merrimack, NH (19 miles from Shirley, MA)
- 3 days ago
Job Overview The Customer Service Representative is responsible for the customer service needs of the Getinge business....
Demographic Data for Shirley, MA
Moving to Shirley, MA? Find some basic demographic data about Shirley, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Shirley, MA
Highest Education Level
Customer Services in Shirley, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Education Experience
- Long-Term Disability
- Restocking
- Replenishing
- Asset Protection
- First In, First Out
- Merchandising
- Pulling
- Customer Support
- Cashier Skills
- Loading & Unloading
- Customer Satisfaction
- Wellness
- Housekeeping
- Retail
- Reimbursement
- Energetic
- Relationship Management
- Decision Making
- Customer Relations
- Friendliness
- High School Diploma
- Telephone Skills
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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