Customer Service Jobs in Shirley, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Milford, NH (16 miles from Shirley, MA)
- 3 hours ago
- Milford, NH (16 miles from Shirley, MA)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Hudson, NH (17 miles from Shirley, MA)
- 1 day ago
- Hudson, NH (17 miles from Shirley, MA)
- 1 day ago
Store 4707261: 329 Derry Rd, Hudson, New Hampshire 03051 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate - Temporary
- Merrimack, NH (19 miles from Shirley, MA)
- 2 days ago
- Merrimack, NH (19 miles from Shirley, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Lowell, MA (18 miles from Shirley, MA)
- 2 days ago
- Lowell, MA (18 miles from Shirley, MA)
- 2 days ago
Experience: Strong customer service experience. Cash handling experience is preferred but not required. Parking industry experience is preferred but not required....
- Shrewsbury, MA (20 miles from Shirley, MA)
- 2 days ago
- Shrewsbury, MA (20 miles from Shirley, MA)
- 2 days ago
The Dispensary Associate will be cross trained in all order fulfillment activities which includes preparing orders, entering product information, calling patients with product requests and admitting...
Pharmacy Customer Service Associate
- Hudson, MA (14 miles from Shirley, MA)
- 3 days ago
- Hudson, MA (14 miles from Shirley, MA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Amazon Locker+ Customer Service Associate
- Shrewsbury, MA (20 miles from Shirley, MA)
- 5 days ago
- Shrewsbury, MA (20 miles from Shirley, MA)
- 5 days ago
Amazon Locker+ Customer Returns Associate** **Job Overview** You're on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at...
- Northborough, MA (17 miles from Shirley, MA)
- 5 days ago
- Northborough, MA (17 miles from Shirley, MA)
- 5 days ago
**Qualifications** + Minimum high school diploma or equivalent, some college preferred + Must pass Assessment Test on record and training for this position + Prior customer service or credit related...
Customer Service Associate Job Details National Grid
- Northborough, MA (17 miles from Shirley, MA)
- 6 days ago
- Northborough, MA (17 miles from Shirley, MA)
- 6 days ago
Qualifications Minimum high school diploma or equivalent, some college preferred Must pass Assessment Test on record and training for this position Prior customer service or credit related experience...
Customer Service Representative
- Templeton, MA (21 miles from Shirley, MA)
- 6 days ago
- Templeton, MA (21 miles from Shirley, MA)
- 6 days ago
Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
Customer Service Representative
- Wilmington, MA (23 miles from Shirley, MA)
- 6 days ago
- Wilmington, MA (23 miles from Shirley, MA)
- 6 days ago
This is a Full-Time Position RESPONSIBILITIES Provide outstanding customer service on all calls and online inquiries....
Customer Service Representative
- Chelmsford, MA (14 miles from Shirley, MA)
- 6 days ago
- Chelmsford, MA (14 miles from Shirley, MA)
- 6 days ago
Customer Service Representative Benefits: PTO Time Flex Schedule Get Paid Weekly Bonuses 401(k) Match @ 4% Paid Training, Educational Allowances/Reimbursement for Field-related Courses Blue Cross Blue...
Aviation Front Desk Customer Service Representative
- Concord, MA (16 miles from Shirley, MA)
- 6 days ago
- Concord, MA (16 miles from Shirley, MA)
- 6 days ago
Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where...
Clerical/Admin - Customer Service Representative - Now Hiring
- Worcester, MA (23 miles from Shirley, MA)
- 10 days ago
- Worcester, MA (23 miles from Shirley, MA)
- 10 days ago
End Date 05/12/2025 Duration 13 Week(s) Job Description Hybrid - Customer Service Representative Pride Health is hiring a Customer Service Representative for one of its clients in Massachusetts....
Customer Service Representative
- Northborough, MA (17 miles from Shirley, MA)
- 12 days ago
- Northborough, MA (17 miles from Shirley, MA)
- 12 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Shirley, MA
Moving to Shirley, MA? Find some basic demographic data about Shirley, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Shirley, MA
Highest Education Level
Customer Services in Shirley, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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