Customer Service Jobs in Marlborough, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative- Merrimack, NH - Now Hiring
- Marlborough, MA
- moments ago
- Marlborough, MA
- moments ago
The Role Join our team of Customer Service Representatives, also know as Customer Relationship Advocates (CRA)....
Customer Service Representative- Merrimack, NH
- West Somerville, MA (22 miles from Marlborough, MA)
- moments ago
- West Somerville, MA (22 miles from Marlborough, MA)
- moments ago
The Role Join our team of Customer Service Representatives, also know as Customer Relationship Advocates (CRA)....
Entry Level Customer Service Representative- Merrimack, NH - Now Hiring
- Arlington, MA (20 miles from Marlborough, MA)
- 1 hour ago
- Arlington, MA (20 miles from Marlborough, MA)
- 1 hour ago
The Role Join our team of Entry Level Customer Service Representatives, also known as Customer Relationship Advocates (CRA)....
- Cambridge, MA (21 miles from Marlborough, MA)
- 6 hours ago
- Cambridge, MA (21 miles from Marlborough, MA)
- 6 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Westford, MA (17 miles from Marlborough, MA)
- 6 hours ago
- Westford, MA (17 miles from Marlborough, MA)
- 6 hours ago
Westford Veterinary Emergency Referral Center is looking to add a compassionate and skilled Client Service Representative to our team. At our Rarebreed clinic, you can help reimagine the...
- Worcester, MA (14 miles from Marlborough, MA)
- 7 hours ago
- Worcester, MA (14 miles from Marlborough, MA)
- 7 hours ago
The Dispensary Associate will be cross trained in all order fulfillment activities which includes preparing orders, entering product information, calling patients with product requests and admitting...
Customer Service Representative - FT
- Boston, MA (24 miles from Marlborough, MA)
- 19 hours ago
- Boston, MA (24 miles from Marlborough, MA)
- 19 hours ago
service....
- Dorchester, MA (23 miles from Marlborough, MA)
- 1 day ago
- Dorchester, MA (23 miles from Marlborough, MA)
- 1 day ago
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service....
Retail Customer Experience Associate, Auburn - Full Time
- Auburn, MA (18 miles from Marlborough, MA)
- 1 day ago
- Auburn, MA (18 miles from Marlborough, MA)
- 1 day ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Pharmacy Customer Service Associate
- Woburn, MA (22 miles from Marlborough, MA)
- 1 day ago
- Woburn, MA (22 miles from Marlborough, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Associate Customer Service Representative
- Boston, MA (24 miles from Marlborough, MA)
- 1 day ago
- Boston, MA (24 miles from Marlborough, MA)
- 1 day ago
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
Customer Service Representative
- Boston, MA (24 miles from Marlborough, MA)
- 1 day ago
- Boston, MA (24 miles from Marlborough, MA)
- 1 day ago
Customer Service Representative Job ID 230213 Posted 30-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer Service Location(s) Remote - US - Remote - US - United States...
- Cambridge, MA (21 miles from Marlborough, MA)
- 1 day ago
- Cambridge, MA (21 miles from Marlborough, MA)
- 1 day ago
In this role, you will be the primary point of contact for customer service requests, specializing in returns, repairs, and exchanges....
Loss Prevention Customer Service Associate II
- Brookline, MA (21 miles from Marlborough, MA)
- 2 days ago
- Brookline, MA (21 miles from Marlborough, MA)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Entry Level Client Service Representative
- Boston, MA (24 miles from Marlborough, MA)
- 3 days ago
- Boston, MA (24 miles from Marlborough, MA)
- 3 days ago
Do you have customer service experience? If you answered yes to those three questions, then apply today!...
Demographic Data for Marlborough, MA
Moving to Marlborough, MA? Find some basic demographic data about Marlborough, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Marlborough, MA
Highest Education Level
Customer Services in Marlborough, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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