Customer Service Jobs in Lancaster, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Veterinary Customer Service Representative
- Lowell Rd Veterinary Center
- Hudson, NH (23 miles from Lancaster, MA)
- 2 days ago
- Lowell Rd Veterinary Center
- Hudson, NH (23 miles from Lancaster, MA)
- 2 days ago
Company Description Lowell Road Veterinary Center is a state of the art, multi-doctor veterinary hospital that offers personal, progressive, and comprehensive animal care to dogs, cats, and pocket...
Immediate Hire Customer Service Representative
- Framingham, MA (15 miles from Lancaster, MA)
- 21 hours ago
- Framingham, MA (15 miles from Lancaster, MA)
- 21 hours ago
Youll travel to customer locations, complete vehicle inspections, and guide them through the final steps of the selling processall while delivering top-tier customer service....
Customer Service Associate - Temporary
- Lexington, MA (23 miles from Lancaster, MA)
- 1 day ago
- Lexington, MA (23 miles from Lancaster, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Natick, MA (20 miles from Lancaster, MA)
- 1 day ago
- Natick, MA (20 miles from Lancaster, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Shrewsbury, MA (13 miles from Lancaster, MA)
- 1 day ago
- Shrewsbury, MA (13 miles from Lancaster, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Associate Client Service Representative
- Milford, MA (23 miles from Lancaster, MA)
- 1 day ago
- Milford, MA (23 miles from Lancaster, MA)
- 1 day ago
The ideal candidate will provide exceptional customer service to clients, resolve inquiries, and ensure customer satisfaction....
Customer Service Representative / Admin
- Chelmsford, MA (17 miles from Lancaster, MA)
- 1 day ago
- Chelmsford, MA (17 miles from Lancaster, MA)
- 1 day ago
efficient Customer Service Representative / Admin with an eye for detail and high level of accuracy....
Customer Service Representative - 24 hours/week
- Concord, MA (15 miles from Lancaster, MA)
- 2 days ago
- Concord, MA (15 miles from Lancaster, MA)
- 2 days ago
Job Summary Reporting to the Customer Service Supervisor, the position handles all inquiries from patients and must be responded to in a courteous and timely manner....
- Natick, MA (20 miles from Lancaster, MA)
- 2 days ago
- Natick, MA (20 miles from Lancaster, MA)
- 2 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Customer Service Representative - Hybrid
- Worcester, MA (16 miles from Lancaster, MA)
- 2 days ago
- Worcester, MA (16 miles from Lancaster, MA)
- 2 days ago
Randstad in partnership with The Hanover Insurance Group are actively hiring Associate Adjusters to join their Level One Auto claims team starting on a temp-hire basis. The Hanover Insurance Group...
Savers / Value Village Careers - Customer Service Associate
- Marlborough, MA (10 miles from Lancaster, MA)
- 3 days ago
- Marlborough, MA (10 miles from Lancaster, MA)
- 3 days ago
We are hiring for both Full Time and Part Time Customer Service Associates The opportunity to celebrate uniqueness....
Client Service Representative (Hybrid)
- Milford, MA (23 miles from Lancaster, MA)
- 3 days ago
- Milford, MA (23 miles from Lancaster, MA)
- 3 days ago
The ideal candidate will provide exceptional customer service to clients, resolve inquiries, and ensure customer satisfaction....
Client Service Representative II
- Marlborough, MA (10 miles from Lancaster, MA)
- 3 days ago
- Marlborough, MA (10 miles from Lancaster, MA)
- 3 days ago
Overview Client Service Representative II - Marlborough, MA - Monday to Friday 9:30AM-6:00PM Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a...
Remote --- Customer Service Representative
- Hudson, NH (23 miles from Lancaster, MA)
- 3 days ago
- Hudson, NH (23 miles from Lancaster, MA)
- 3 days ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote WorkPharmacy Customer Service Associate
- Shrewsbury, MA (13 miles from Lancaster, MA)
- 4 days ago
- Shrewsbury, MA (13 miles from Lancaster, MA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Lancaster, MA
Moving to Lancaster, MA? Find some basic demographic data about Lancaster, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Lancaster, MA
Highest Education Level
Customer Services in Lancaster, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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