Customer Service Jobs in Hudson, MA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 128 Jobs

Retail Customer Service Representative - Cashier

  • Cambridge, MA (20 miles from Hudson, MA)
  • 1 day ago
  • Cambridge, MA (20 miles from Hudson, MA)
  • 1 day ago

We are currently seeking self-motivated, hard-working, full- and part-time RETAIL CASHIER/CUSTOMER SERVICE REPRESENTATIVES....

Customer Care Representative (Virtual)

  • Boston, MA (24 miles from Hudson, MA)
  • 1 day ago
  • Boston, MA (24 miles from Hudson, MA)
  • 1 day ago

As a remote Benefits Representative, you will play a pivotal role in providing exceptional customer service and helping our members transform the way they protect their loved ones....

Customer Service Representative Part Time $17 Hourly

  • Millbury, MA (18 miles from Hudson, MA)
  • 1 day ago
  • Millbury, MA (18 miles from Hudson, MA)
  • 1 day ago

Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...

Retail Customer Service Supervisor

  • Nashua, NH (24 miles from Hudson, MA)
  • 2 days ago
  • Nashua, NH (24 miles from Hudson, MA)
  • 2 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Customer Service Representative

  • Waltham, MA (14 miles from Hudson, MA)
  • 2 days ago
  • Waltham, MA (14 miles from Hudson, MA)
  • 2 days ago

Customer Service Representative Location: Waltham, MA Job Summary: Our client is seeking a dedicated and professional Customer Service Representative to join their esteemed team....

Savers / Value Village Careers - Customer Service Associate

  • Wilmington, MA (22 miles from Hudson, MA)
  • 2 days ago
  • Wilmington, MA (22 miles from Hudson, MA)
  • 2 days ago

We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....

Associate Customer Service Representative

  • Marlborough, MA (3 miles from Hudson, MA)
  • 3 days ago
  • Marlborough, MA (3 miles from Hudson, MA)
  • 3 days ago

Apply to be an Associate Customer Service Representative today! 9888222...

Customer Service Associate

  • Framingham, MA (6 miles from Hudson, MA)
  • 3 days ago
  • Framingham, MA (6 miles from Hudson, MA)
  • 3 days ago

As the name suggests, your main priority is to provide great customer service....

Senior Client Service Representative

  • Boston, MA (24 miles from Hudson, MA)
  • 3 days ago
  • Boston, MA (24 miles from Hudson, MA)
  • 3 days ago

Senior Client Service Representative Aleron United States, Massachusetts, Boston Jul 01, 2025 Description Are you a Senior Client Service Representative looking to join one of the top companies in...

Customer Service Associate - Dinner/Close Shift

  • Medford, MA (21 miles from Hudson, MA)
  • 3 days ago
  • Medford, MA (21 miles from Hudson, MA)
  • 3 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative I in Waltham, MA

  • Waltham, MA (14 miles from Hudson, MA)
  • 3 days ago
  • Waltham, MA (14 miles from Hudson, MA)
  • 3 days ago

About the Role: Ready to be the friendly voice that helps customers every day as a Customer Service Representative I?...

Customer Service & Retail Front Desk Associate - Store#385 - 108 East Main Street

  • Milford, MA (16 miles from Hudson, MA)
  • 4 days ago
  • Milford, MA (16 miles from Hudson, MA)
  • 4 days ago

Customer service representatives, technicians, managers, and many more positions are available across the country....

Retail Customer Service Associate Full Time

  • Hudson, MA
  • 4 days ago
  • Hudson, MA
  • 4 days ago

service to members....

Customer Service Associate - Temporary

  • Milford, MA (16 miles from Hudson, MA)
  • 4 days ago
  • Milford, MA (16 miles from Hudson, MA)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Financial Services - Senior Client Service Representative

  • Boston, MA (24 miles from Hudson, MA)
  • 4 days ago
  • Boston, MA (24 miles from Hudson, MA)
  • 4 days ago

Vaco Boston has partnered with on of Boston premier Investment Banks to hire a Senior Client Service Representative to join their team! Where: Boston (hybrid) Pay: $29/hour The Senior Client...

Demographic Data for Hudson, MA

Moving to Hudson, MA? Find some basic demographic data about Hudson, MA below.


Local
National
20,092
569
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

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Salary for Customer Service Jobs in Hudson, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Hudson, MA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Hudson, MA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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