Customer Service Jobs in Hopkinton, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Experienced Customer Service Representative
- Franklin, MA (11 miles from Hopkinton, MA)
- 2 hours ago
- Franklin, MA (11 miles from Hopkinton, MA)
- 2 hours ago
We are looking for Experienced Customer Service Representative to help our client grow an enthusiastic and engaged team in Franklin, MA....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Newton, MA (19 miles from Hopkinton, MA)
- 3 hours ago
- Newton, MA (19 miles from Hopkinton, MA)
- 3 hours ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Customer Service Representative
- N Smithfield, RI (17 miles from Hopkinton, MA)
- 4 hours ago
- N Smithfield, RI (17 miles from Hopkinton, MA)
- 4 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Framingham, MA (8 miles from Hopkinton, MA)
- 6 hours ago
- Framingham, MA (8 miles from Hopkinton, MA)
- 6 hours ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
Associate Customer Care Representative
- Westborough, MA (4 miles from Hopkinton, MA)
- 6 hours ago
- Westborough, MA (4 miles from Hopkinton, MA)
- 6 hours ago
Description Associate Customer Service Representative 1 Research Drive, Westborough, MA 01581 Thank you for considering Amica as part of your career journey, where your future is our business....
Remote WorkCustomer Service Representative
- Natick, MA (10 miles from Hopkinton, MA)
- 6 hours ago
- Natick, MA (10 miles from Hopkinton, MA)
- 6 hours ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Customer Service Associate - Temporary
- Newton, MA (19 miles from Hopkinton, MA)
- 19 hours ago
- Newton, MA (19 miles from Hopkinton, MA)
- 19 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Framingham, MA (8 miles from Hopkinton, MA)
- 1 day ago
- Framingham, MA (8 miles from Hopkinton, MA)
- 1 day ago
Promote a positive Company image in support of Customer Service objectives and mission statement....
Customer Service Associate - Morning & Lunch Shift
- Marlborough, MA (8 miles from Hopkinton, MA)
- 1 day ago
- Marlborough, MA (8 miles from Hopkinton, MA)
- 1 day ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate - Temporary
- Worcester, MA (14 miles from Hopkinton, MA)
- 1 day ago
- Worcester, MA (14 miles from Hopkinton, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Southborough, MA (4 miles from Hopkinton, MA)
- 1 day ago
- Southborough, MA (4 miles from Hopkinton, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative Patient Billing Solutions
- Somerville, MA (24 miles from Hopkinton, MA)
- 1 day ago
- Somerville, MA (24 miles from Hopkinton, MA)
- 1 day ago
The primary goal of PBS is to resolve the guarantors concerns focusing on providing excellent customer service that enhances their overall experience with MGB. - Respond to patient/guarantor/Customer...
Customer Service Representative
- Dedham, MA (17 miles from Hopkinton, MA)
- 2 days ago
- Dedham, MA (17 miles from Hopkinton, MA)
- 2 days ago
Minimum of one plus years of customer service or teller experience. Demonstrated communication, customer service, and organizational skills....
Savers / Value Village Careers - Customer Service Associate
- Worcester, MA (14 miles from Hopkinton, MA)
- 2 days ago
- Worcester, MA (14 miles from Hopkinton, MA)
- 2 days ago
We are hiring for both Full Time and Part Time Customer Service Associate The opportunity to celebrate uniqueness....
Customer Service Representative - Join Fast
- Worcester, MA (14 miles from Hopkinton, MA)
- 3 days ago
- Worcester, MA (14 miles from Hopkinton, MA)
- 3 days ago
un Customer Service Representative - Join Fast compensation: To be discussed....
Demographic Data for Hopkinton, MA
Moving to Hopkinton, MA? Find some basic demographic data about Hopkinton, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Hopkinton, MA
Highest Education Level
Customer Services in Hopkinton, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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