Customer Service Jobs in Hopkinton, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Representative - Cashier
- Cambridge, MA (22 miles from Hopkinton, MA)
- 1 day ago
- Cambridge, MA (22 miles from Hopkinton, MA)
- 1 day ago
We are currently seeking self-motivated, hard-working, full- and part-time RETAIL CASHIER/CUSTOMER SERVICE REPRESENTATIVES....
Customer Service Representative Part Time $17 Hourly
- Millbury, MA (12 miles from Hopkinton, MA)
- 1 day ago
- Millbury, MA (12 miles from Hopkinton, MA)
- 1 day ago
Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...
Customer Service Representative - Work From Home
- Cumberland, RI (19 miles from Hopkinton, MA)
- 1 day ago
- Cumberland, RI (19 miles from Hopkinton, MA)
- 1 day ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkCustomer Service Representative
- Waltham, MA (18 miles from Hopkinton, MA)
- 2 days ago
- Waltham, MA (18 miles from Hopkinton, MA)
- 2 days ago
Customer Service Representative Location: Waltham, MA Job Summary: Our client is seeking a dedicated and professional Customer Service Representative to join their esteemed team....
Associate Customer Service Representative
- Marlborough, MA (8 miles from Hopkinton, MA)
- 3 days ago
- Marlborough, MA (8 miles from Hopkinton, MA)
- 3 days ago
Apply to be an Associate Customer Service Representative today! 9888222...
- Framingham, MA (8 miles from Hopkinton, MA)
- 3 days ago
- Framingham, MA (8 miles from Hopkinton, MA)
- 3 days ago
As the name suggests, your main priority is to provide great customer service....
Healthcare Customer Service Representative
- Stoughton, MA (23 miles from Hopkinton, MA)
- 3 days ago
- Stoughton, MA (23 miles from Hopkinton, MA)
- 3 days ago
This role focuses on outbound calls and requires strong communication and customer service skills....
[Apply Now] Customer Service Representative
- Smithfield, RI (22 miles from Hopkinton, MA)
- 3 days ago
- Smithfield, RI (22 miles from Hopkinton, MA)
- 3 days ago
Starting Salary: $21.50 / hour Start Date: Whenthere's a question about your finances, you want answers andsupport fast. Our customers rely on ourContact Center Specialiststohelp them understand,...
Customer Service Representative Second Shift
- Greenville, RI (23 miles from Hopkinton, MA)
- 3 days ago
- Greenville, RI (23 miles from Hopkinton, MA)
- 3 days ago
Starting Salary: $21.50/hour Start Date: When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them...
Customer Service Representative-Alarm Dispatch
- Cumberland, RI (19 miles from Hopkinton, MA)
- 3 days ago
- Cumberland, RI (19 miles from Hopkinton, MA)
- 3 days ago
Experience providing customer service, preferably over the telephone, with proven ability to be sensitive to each request and apply strict confidentiality....
Customer Service Representative
- Chepachet, RI (23 miles from Hopkinton, MA)
- 3 days ago
- Chepachet, RI (23 miles from Hopkinton, MA)
- 3 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Associate - Dinner/Close Shift
- Medford, MA (24 miles from Hopkinton, MA)
- 3 days ago
- Medford, MA (24 miles from Hopkinton, MA)
- 3 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative I in Waltham, MA
- Waltham, MA (18 miles from Hopkinton, MA)
- 3 days ago
- Waltham, MA (18 miles from Hopkinton, MA)
- 3 days ago
About the Role: Ready to be the friendly voice that helps customers every day as a Customer Service Representative I?...
Customer Service & Retail Front Desk Associate - Store#385 - 108 East Main Street
- Milford, MA (5 miles from Hopkinton, MA)
- 4 days ago
- Milford, MA (5 miles from Hopkinton, MA)
- 4 days ago
Customer service representatives, technicians, managers, and many more positions are available across the country....
Retail Customer Service Associate Full Time
- Hudson, MA (11 miles from Hopkinton, MA)
- 4 days ago
- Hudson, MA (11 miles from Hopkinton, MA)
- 4 days ago
service to members....
Demographic Data for Hopkinton, MA
Moving to Hopkinton, MA? Find some basic demographic data about Hopkinton, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Hopkinton, MA
Highest Education Level
Customer Services in Hopkinton, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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