Customer Service Jobs in Hanson, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (8 miles from Hanson, MA)
- 4 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (8 miles from Hanson, MA)
- 4 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Customer Service Representative
- Boston, MA (23 miles from Hanson, MA)
- 1 day ago
- Boston, MA (23 miles from Hanson, MA)
- 1 day ago
The Customer Service Representative may perform other duties as assigned....
Customer Service Representative (in office)
- Boston, MA (23 miles from Hanson, MA)
- 1 day ago
- Boston, MA (23 miles from Hanson, MA)
- 1 day ago
MTM Transit looking for a Full Time Customer Service Representative to join our team in Boston, MA....
Seasonal Customer Assistance Representative - Brookline
- Boston, MA (23 miles from Hanson, MA)
- 2 days ago
- Boston, MA (23 miles from Hanson, MA)
- 2 days ago
The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and...
Admin Customer Care Representative
- Quincy, MA (14 miles from Hanson, MA)
- 3 days ago
- Quincy, MA (14 miles from Hanson, MA)
- 3 days ago
Provide excellent customer service to both internal and external customers. Enhance customer loyalty through engagement via phone and email....
Customer Service Associate - Nights/Weekends
- Boston, MA (23 miles from Hanson, MA)
- 3 days ago
- Boston, MA (23 miles from Hanson, MA)
- 3 days ago
As the name suggests, your main priority is to provide great customer service....
Remote --- Customer Service Representative
- Quincy, MA (14 miles from Hanson, MA)
- 4 days ago
- Quincy, MA (14 miles from Hanson, MA)
- 4 days ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote WorkPharmacy Customer Service Associate
- Needham, MA (24 miles from Hanson, MA)
- 4 days ago
- Needham, MA (24 miles from Hanson, MA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative I - October Start
- Boston, MA (23 miles from Hanson, MA)
- 4 days ago
- Boston, MA (23 miles from Hanson, MA)
- 4 days ago
WHAT WE ARE LOOKING FOR Associates Degree or equivalent experience preferred. 0-1+ year of customer service experience preferred. Detailed communication and analytical skills....
Customer Care Representative (Virtual)
- Boston, MA (23 miles from Hanson, MA)
- 8 days ago
- Boston, MA (23 miles from Hanson, MA)
- 8 days ago
As a remote Benefits Representative, you will play a pivotal role in providing exceptional customer service and helping our members transform the way they protect their loved ones....
Veterinary Customer Service Representative
- Weymouth, MA (11 miles from Hanson, MA)
- 8 days ago
- Weymouth, MA (11 miles from Hanson, MA)
- 8 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Representative Part-Time $17 hourly
- North Attleboro, MA (23 miles from Hanson, MA)
- 8 days ago
- North Attleboro, MA (23 miles from Hanson, MA)
- 8 days ago
Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...
Veterinary Customer Service Representative
- South Weymouth, MA (8 miles from Hanson, MA)
- 9 days ago
- South Weymouth, MA (8 miles from Hanson, MA)
- 9 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Healthcare Customer Service Representative
- Stoughton, MA (12 miles from Hanson, MA)
- 10 days ago
- Stoughton, MA (12 miles from Hanson, MA)
- 10 days ago
This role focuses on outbound calls and requires strong communication and customer service skills....
Senior Client Service Representative
- Boston, MA (23 miles from Hanson, MA)
- 10 days ago
- Boston, MA (23 miles from Hanson, MA)
- 10 days ago
Senior Client Service Representative Aleron United States, Massachusetts, Boston Jul 01, 2025 Description Are you a Senior Client Service Representative looking to join one of the top companies in...
Demographic Data for Hanson, MA
Moving to Hanson, MA? Find some basic demographic data about Hanson, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Hanson, MA
Highest Education Level
Customer Services in Hanson, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »