Customer Service Jobs in Everett, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (22 miles from Everett, MA)
- 2 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (22 miles from Everett, MA)
- 2 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Pharmacy Customer Service Associate
- North Andover, MA (18 miles from Everett, MA)
- 4 hours ago
- North Andover, MA (18 miles from Everett, MA)
- 4 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Boston, MA (3 miles from Everett, MA)
- 9 hours ago
- Boston, MA (3 miles from Everett, MA)
- 9 hours ago
Customer Service Representative **Sr....
Remote WorkAdmin Customer Care Representative
- Quincy, MA (11 miles from Everett, MA)
- 17 hours ago
- Quincy, MA (11 miles from Everett, MA)
- 17 hours ago
Provide excellent customer service to both internal and external customers. Enhance customer loyalty through engagement via phone and email....
Customer Service Representative I
- Somerville, MA (2 miles from Everett, MA)
- 1 day ago
- Somerville, MA (2 miles from Everett, MA)
- 1 day ago
The primary goal of PBS is to resolve the guarantors concerns focusing on providing excellent customer service that enhances their overall experience with MGB. - Respond to patient/guarantor/Customer...
Customer Service Associate - Nights/Weekends
- Boston, MA (3 miles from Everett, MA)
- 1 day ago
- Boston, MA (3 miles from Everett, MA)
- 1 day ago
As the name suggests, your main priority is to provide great customer service....
Remote --- Customer Service Representative
- Winter Hill, MA (2 miles from Everett, MA)
- 1 day ago
- Winter Hill, MA (2 miles from Everett, MA)
- 1 day ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote WorkClient Service Representative I - October Start
- Boston, MA (3 miles from Everett, MA)
- 2 days ago
- Boston, MA (3 miles from Everett, MA)
- 2 days ago
WHAT WE ARE LOOKING FOR Associates Degree or equivalent experience preferred. 0-1+ year of customer service experience preferred. Detailed communication and analytical skills....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Methuen, MA (23 miles from Everett, MA)
- 3 days ago
- Methuen, MA (23 miles from Everett, MA)
- 3 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Customer Service & Retail Front Desk Associate - Store #268 - 10 Commerce Way
- North Andover, MA (18 miles from Everett, MA)
- 3 days ago
- North Andover, MA (18 miles from Everett, MA)
- 3 days ago
Customer service representatives, technicians, managers, and many more positions are available across the country....
Retail Customer Service Representative - Cashier
- Cambridge, MA (4 miles from Everett, MA)
- 5 days ago
- Cambridge, MA (4 miles from Everett, MA)
- 5 days ago
We are currently seeking self-motivated, hard-working, full- and part-time RETAIL CASHIER/CUSTOMER SERVICE REPRESENTATIVES....
Customer Care Representative (Virtual)
- Boston, MA (3 miles from Everett, MA)
- 5 days ago
- Boston, MA (3 miles from Everett, MA)
- 5 days ago
As a remote Benefits Representative, you will play a pivotal role in providing exceptional customer service and helping our members transform the way they protect their loved ones....
Veterinary Customer Service Representative
- Weymouth, MA (14 miles from Everett, MA)
- 5 days ago
- Weymouth, MA (14 miles from Everett, MA)
- 5 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Representative
- Peabody, MA (9 miles from Everett, MA)
- 5 days ago
- Peabody, MA (9 miles from Everett, MA)
- 5 days ago
Listens and responds to customer service needs with the appropriate level of urgency. 6....
Demographic Data for Everett, MA
Moving to Everett, MA? Find some basic demographic data about Everett, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Everett, MA
Highest Education Level
Customer Services in Everett, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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