Customer Service Jobs in Dedham, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (13 miles from Dedham, MA)
- 9 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (13 miles from Dedham, MA)
- 9 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Customer Service Representative
- Salem, MA (23 miles from Dedham, MA)
- moments ago
- Salem, MA (23 miles from Dedham, MA)
- moments ago
Job Listing ID: 4300998 Job Title: Customer Service Representative Application Deadline: 09/25/2025Job Location: Salem Date Posted: 06/28/2025Hours Worked Per Week: 40 Shift: Day Shift Duration of Job...
Senior Client Service Representative
- Boston, MA (9 miles from Dedham, MA)
- 2 hours ago
- Boston, MA (9 miles from Dedham, MA)
- 2 hours ago
Senior Client Service Representative ID: 551744 Posted: 7/1/2025 Location: Boston, MA Category: Pro - Accounting/Finance Job Type: Temporary Duration: 3 - 6 Months Description Are you a Senior...
- Cohasset, MA (18 miles from Dedham, MA)
- 3 hours ago
- Cohasset, MA (18 miles from Dedham, MA)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative-Alarm Dispatch
- Cumberland, RI (23 miles from Dedham, MA)
- 4 hours ago
- Cumberland, RI (23 miles from Dedham, MA)
- 4 hours ago
Experience providing customer service, preferably over the telephone, with proven ability to be sensitive to each request and apply strict confidentiality....
Customer Service Representative
- Woonsocket, RI (23 miles from Dedham, MA)
- 4 hours ago
- Woonsocket, RI (23 miles from Dedham, MA)
- 4 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Associate - Dinner/Close Shift
- Medford, MA (11 miles from Dedham, MA)
- 6 hours ago
- Medford, MA (11 miles from Dedham, MA)
- 6 hours ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative I in Waltham, MA
- Waltham, MA (11 miles from Dedham, MA)
- 12 hours ago
- Waltham, MA (11 miles from Dedham, MA)
- 12 hours ago
About the Role: Ready to be the friendly voice that helps customers every day as a Customer Service Representative I?...
Customer Service & Retail Front Desk Associate - Store#385 - 108 East Main Street
- Milford, MA (18 miles from Dedham, MA)
- 15 hours ago
- Milford, MA (18 miles from Dedham, MA)
- 15 hours ago
Customer service representatives, technicians, managers, and many more positions are available across the country....
Retail Customer Service Associate Full Time
- Hudson, MA (20 miles from Dedham, MA)
- 16 hours ago
- Hudson, MA (20 miles from Dedham, MA)
- 16 hours ago
service to members....
Pharmacy Customer Service Associate
- Holbrook, MA (11 miles from Dedham, MA)
- 17 hours ago
- Holbrook, MA (11 miles from Dedham, MA)
- 17 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Milford, MA (18 miles from Dedham, MA)
- 17 hours ago
- Milford, MA (18 miles from Dedham, MA)
- 17 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Financial Services - Senior Client Service Representative
- Boston, MA (9 miles from Dedham, MA)
- 20 hours ago
- Boston, MA (9 miles from Dedham, MA)
- 20 hours ago
Vaco Boston has partnered with on of Boston premier Investment Banks to hire a Senior Client Service Representative to join their team! Where: Boston (hybrid) Pay: $29/hour The Senior Client...
- Wilmington, MA (22 miles from Dedham, MA)
- 21 hours ago
- Wilmington, MA (22 miles from Dedham, MA)
- 21 hours ago
We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....
Healthcare Customer Service Representative
- Stoughton, MA (9 miles from Dedham, MA)
- 1 day ago
- Stoughton, MA (9 miles from Dedham, MA)
- 1 day ago
This role focuses on outbound calls and requires strong communication and customer service skills....
Demographic Data for Dedham, MA
Moving to Dedham, MA? Find some basic demographic data about Dedham, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Dedham, MA
Highest Education Level
Customer Services in Dedham, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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