Customer Service Jobs in Danvers, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Lynn, MA (8 miles from Danvers, MA)
- 6 hours ago
- Lynn, MA (8 miles from Danvers, MA)
- 6 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Medford, MA (14 miles from Danvers, MA)
- 6 hours ago
- Medford, MA (14 miles from Danvers, MA)
- 6 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative / Admin
- Chelmsford, MA (20 miles from Danvers, MA)
- 16 hours ago
- Chelmsford, MA (20 miles from Danvers, MA)
- 16 hours ago
efficient Customer Service Representative / Admin with an eye for detail and high level of accuracy....
Customer Service Representative - 24 hours/week
- Concord, MA (22 miles from Danvers, MA)
- 18 hours ago
- Concord, MA (22 miles from Danvers, MA)
- 18 hours ago
Job Summary Reporting to the Customer Service Supervisor, the position handles all inquiries from patients and must be responded to in a courteous and timely manner....
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Seasonal Customer Assistance Representative - Brookline
- Boston, MA (16 miles from Danvers, MA)
- 19 hours ago
- Boston, MA (16 miles from Danvers, MA)
- 19 hours ago
The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and...
Customer Service Representative
- Boston, MA (16 miles from Danvers, MA)
- 1 day ago
- Boston, MA (16 miles from Danvers, MA)
- 1 day ago
Customer Service Representative **Sr....
Remote WorkAdmin Customer Care Representative
- Quincy, MA (23 miles from Danvers, MA)
- 1 day ago
- Quincy, MA (23 miles from Danvers, MA)
- 1 day ago
Provide excellent customer service to both internal and external customers. Enhance customer loyalty through engagement via phone and email....
Customer Service Representative I
- Somerville, MA (15 miles from Danvers, MA)
- 2 days ago
- Somerville, MA (15 miles from Danvers, MA)
- 2 days ago
Utilize customer service, collections, and billing experience to gather and interpret relevant information to resolve patient account issues and complaints....
Customer Service Associate - Nights/Weekends
- Boston, MA (16 miles from Danvers, MA)
- 2 days ago
- Boston, MA (16 miles from Danvers, MA)
- 2 days ago
As the name suggests, your main priority is to provide great customer service....
Remote --- Customer Service Representative
- Winter Hill, MA (14 miles from Danvers, MA)
- 2 days ago
- Winter Hill, MA (14 miles from Danvers, MA)
- 2 days ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote WorkClient Service Representative I - October Start
- Boston, MA (16 miles from Danvers, MA)
- 3 days ago
- Boston, MA (16 miles from Danvers, MA)
- 3 days ago
WHAT WE ARE LOOKING FOR Associates Degree or equivalent experience preferred. 0-1+ year of customer service experience preferred. Detailed communication and analytical skills....
Customer Service Representative
- Windham, NH (23 miles from Danvers, MA)
- 4 days ago
- Windham, NH (23 miles from Danvers, MA)
- 4 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Customer Service & Retail Front Desk Associate - Store #268 - 10 Commerce Way
- North Andover, MA (9 miles from Danvers, MA)
- 4 days ago
- North Andover, MA (9 miles from Danvers, MA)
- 4 days ago
Customer service representatives, technicians, managers, and many more positions are available across the country....
Retail Customer Service Representative - Cashier
- Cambridge, MA (16 miles from Danvers, MA)
- 6 days ago
- Cambridge, MA (16 miles from Danvers, MA)
- 6 days ago
We are currently seeking self-motivated, hard-working, full- and part-time RETAIL CASHIER/CUSTOMER SERVICE REPRESENTATIVES....
Customer Care Representative (Virtual)
- Boston, MA (16 miles from Danvers, MA)
- 6 days ago
- Boston, MA (16 miles from Danvers, MA)
- 6 days ago
As a remote Benefits Representative, you will play a pivotal role in providing exceptional customer service and helping our members transform the way they protect their loved ones....
Demographic Data for Danvers, MA
Moving to Danvers, MA? Find some basic demographic data about Danvers, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Danvers, MA
Highest Education Level
Customer Services in Danvers, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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