Customer Service Jobs in Danvers, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Chelmsford, MA (20 miles from Danvers, MA)
- 17 hours ago
- Chelmsford, MA (20 miles from Danvers, MA)
- 17 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Somerville, MA (15 miles from Danvers, MA)
- 1 day ago
- Somerville, MA (15 miles from Danvers, MA)
- 1 day ago
Experience: Strong customer service experience. Cash handling experience is preferred but not required. Parking industry experience is preferred but not required....
Customer Service Associate - Temporary
- Lowell, MA (18 miles from Danvers, MA)
- 2 days ago
- Lowell, MA (18 miles from Danvers, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Senior Customer Service Representative
- Boston, MA (16 miles from Danvers, MA)
- 2 days ago
- Boston, MA (16 miles from Danvers, MA)
- 2 days ago
**Position Summary** This position is for a **Senior Customer Service Representative** with American Health Holdings Medical Management Customer Service Department....
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- Boston, MA (16 miles from Danvers, MA)
- 3 days ago
- Boston, MA (16 miles from Danvers, MA)
- 3 days ago
Back to results Customer Service Agent Branches & Operations Full-time Boston, MA, United States Apply now Apply now Ready to elevate your customer service game?...
Customer Service Representative
- Boston, MA (16 miles from Danvers, MA)
- 3 days ago
- Boston, MA (16 miles from Danvers, MA)
- 3 days ago
**Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations experience....
Customer Service Representative
- Boston, MA (16 miles from Danvers, MA)
- 3 days ago
- Boston, MA (16 miles from Danvers, MA)
- 3 days ago
Customer Service Representative Job Description Summary JOB SUMMARY: The primary responsibility of this position is to provide inbound customer service phone and email support to customers with questions...
Customer Service Representative, Part Time
- Boston, MA (16 miles from Danvers, MA)
- 3 days ago
- Boston, MA (16 miles from Danvers, MA)
- 3 days ago
Customer Service Representative, Part Time Job Description Summary JOB SUMMARY: The primary responsibility of this position is to provide inbound customer service phone and email support to customers...
Retail Customer Service Cashier
- Mattapan, MA (21 miles from Danvers, MA)
- 3 days ago
- Mattapan, MA (21 miles from Danvers, MA)
- 3 days ago
Requirements What we're looking for: 1+ year of customer service/cashier experience (preferably with one employer) Hardware store experience desired A genuine passion for helping others and building...
Veterinary Client Service Representative
- Billerica, MA (15 miles from Danvers, MA)
- 3 days ago
- Billerica, MA (15 miles from Danvers, MA)
- 3 days ago
Billerica Veterinary Hospital is in search of a full-time Veterinary Customer Service Representative to join our growing team!...
Bilingual - Spanish - Customer Service Representative - Chelsea
- Chelsea, MA (12 miles from Danvers, MA)
- 3 days ago
- Chelsea, MA (12 miles from Danvers, MA)
- 3 days ago
The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and...
Retail Customer Service Specialist
- Seabrook, NH (21 miles from Danvers, MA)
- 4 days ago
- Seabrook, NH (21 miles from Danvers, MA)
- 4 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Customer Service Representative
- Andover, MA (12 miles from Danvers, MA)
- 4 days ago
- Andover, MA (12 miles from Danvers, MA)
- 4 days ago
Overview The Customer Service Representative is a temporary entry level overtime eligible position that reports to the Customer Service Management team The Customer Service Representative is responsible...
Customer Service Representative
- Boston, MA (16 miles from Danvers, MA)
- 4 days ago
- Boston, MA (16 miles from Danvers, MA)
- 4 days ago
The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world....
Pharmacy Customer Service Associate
- Westford, MA (24 miles from Danvers, MA)
- 4 days ago
- Westford, MA (24 miles from Danvers, MA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Danvers, MA
Moving to Danvers, MA? Find some basic demographic data about Danvers, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Danvers, MA
Highest Education Level
Customer Services in Danvers, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Policy Development
- Filing
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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