Customer Service Jobs in Brookline, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (17 miles from Brookline, MA)
- 10 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (17 miles from Brookline, MA)
- 10 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Associate Customer Service Representative
- Marlborough, MA (21 miles from Brookline, MA)
- 9 hours ago
- Marlborough, MA (21 miles from Brookline, MA)
- 9 hours ago
Apply to be an Associate Customer Service Representative today! 9888222...
- Framingham, MA (15 miles from Brookline, MA)
- 9 hours ago
- Framingham, MA (15 miles from Brookline, MA)
- 9 hours ago
As the name suggests, your main priority is to provide great customer service....
Healthcare Customer Service Representative
- Stoughton, MA (14 miles from Brookline, MA)
- 16 hours ago
- Stoughton, MA (14 miles from Brookline, MA)
- 16 hours ago
This role focuses on **outbound calls** and requires strong communication and customer service skills....
Customer Service Representative
- Salem, MA (17 miles from Brookline, MA)
- 16 hours ago
- Salem, MA (17 miles from Brookline, MA)
- 16 hours ago
Job Listing ID: 4300998 Job Title: Customer Service Representative Application Deadline: 09/25/2025Job Location: Salem Date Posted: 06/28/2025Hours Worked Per Week: 40 Shift: Day Shift Duration of Job...
Senior Client Service Representative
- Boston, MA (4 miles from Brookline, MA)
- 18 hours ago
- Boston, MA (4 miles from Brookline, MA)
- 18 hours ago
Senior Client Service Representative ID: 551744 Posted: 7/1/2025 Location: Boston, MA Category: Pro - Accounting/Finance Job Type: Temporary Duration: 3 - 6 Months Description Are you a Senior...
- Cohasset, MA (17 miles from Brookline, MA)
- 19 hours ago
- Cohasset, MA (17 miles from Brookline, MA)
- 19 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Dinner/Close Shift
- Medford, MA (5 miles from Brookline, MA)
- 22 hours ago
- Medford, MA (5 miles from Brookline, MA)
- 22 hours ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative - Hybrid
- North Andover, MA (24 miles from Brookline, MA)
- 1 day ago
- North Andover, MA (24 miles from Brookline, MA)
- 1 day ago
Vaco Boston has partnered with our client to help fill a customer Service Representative role....
Customer Service Representative I in Waltham, MA
- Waltham, MA (8 miles from Brookline, MA)
- 1 day ago
- Waltham, MA (8 miles from Brookline, MA)
- 1 day ago
About the Role: Ready to be the friendly voice that helps customers every day as a Customer Service Representative I?...
Customer Service & Retail Front Desk Associate - Store#385 - 108 East Main Street
- Milford, MA (23 miles from Brookline, MA)
- 1 day ago
- Milford, MA (23 miles from Brookline, MA)
- 1 day ago
Customer service representatives, technicians, managers, and many more positions are available across the country....
Retail Customer Service Associate Full Time
- Hudson, MA (21 miles from Brookline, MA)
- 1 day ago
- Hudson, MA (21 miles from Brookline, MA)
- 1 day ago
service to members....
Pharmacy Customer Service Associate
- Holbrook, MA (13 miles from Brookline, MA)
- 1 day ago
- Holbrook, MA (13 miles from Brookline, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Milford, MA (23 miles from Brookline, MA)
- 1 day ago
- Milford, MA (23 miles from Brookline, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Financial Services - Senior Client Service Representative
- Boston, MA (4 miles from Brookline, MA)
- 1 day ago
- Boston, MA (4 miles from Brookline, MA)
- 1 day ago
Vaco Boston has partnered with on of Boston premier Investment Banks to hire a Senior Client Service Representative to join their team! Where: Boston (hybrid) Pay: $29/hour The Senior Client...
Demographic Data for Brookline, MA
Moving to Brookline, MA? Find some basic demographic data about Brookline, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Brookline, MA
Highest Education Level
Customer Services in Brookline, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »