Customer Service Jobs in Braintree, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Walgreens
- Medford, MA (15 miles from Braintree, MA)
- 9 hours ago
- Medford, MA (15 miles from Braintree, MA)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person Temporary- Walgreens
- Brockton, MA (8 miles from Braintree, MA)
- 18 hours ago
- Brockton, MA (8 miles from Braintree, MA)
- 18 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonPart Time - Outlet Customer Service Associate - Flexible
- Lowes
- Avon, MA (5 miles from Braintree, MA)
- 1 day ago
- Avon, MA (5 miles from Braintree, MA)
- 1 day ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...
In Person Part TimePharmacy Customer Service Associate
- Walgreens
- Quincy, MA (2 miles from Braintree, MA)
- 1 day ago
- Quincy, MA (2 miles from Braintree, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person- DollarTree
- Stoughton, MA (7 miles from Braintree, MA)
- 1 day ago
- Stoughton, MA (7 miles from Braintree, MA)
- 1 day ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In PersonLoss Prevention Customer Service Associate II
- HomeGoods
- Woburn, MA (21 miles from Braintree, MA)
- 2 days ago
- Woburn, MA (21 miles from Braintree, MA)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
In Person- PGA Tour Superstore
- Peabody, MA (22 miles from Braintree, MA)
- 2 days ago
- Peabody, MA (22 miles from Braintree, MA)
- 2 days ago
Experience: Retail sales, customer service or similar experience preferred....
In PersonFull Time Dispensary Associate - Mayflower
- iAnthus Capital Management
- Allston, MA (12 miles from Braintree, MA)
- 3 days ago
- Allston, MA (12 miles from Braintree, MA)
- 3 days ago
This Full-Time Dispensary Associate position is located at our Mayflower Dispensary in Allston, MA. Who We Are: iAnthus Capital Management is a multi-state operator, encompassing the full spectrum...
In Person Full Time- Ingka External
- Stoughton, MA (7 miles from Braintree, MA)
- 4 days ago
- Stoughton, MA (7 miles from Braintree, MA)
- 4 days ago
service experience preferred The starting rate/ salary for this position ranges from 19.91 USD to 28.12 USD and will be based on relevant work experience....
In Person Part TimeCustomer Service Representative/Manager in Training (MIT)
- Midas
- Raynham, MA (18 miles from Braintree, MA)
- 5 days ago
- Raynham, MA (18 miles from Braintree, MA)
- 5 days ago
- Leadership - Customer Experience - Sales Responsibilities As a Midas Customer Service Representative, you will be performing the following duties: Deliver exceptional customer service while listening...
In PersonLoss Prevention Customer Service Associate II Full Time
- TJX
- Woburn, MA (21 miles from Braintree, MA)
- 6 days ago
- Woburn, MA (21 miles from Braintree, MA)
- 6 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
In Person Full TimeCustomer Support Associate (2nd Shift)
- 4G Clinical
- Wellesley, MA (15 miles from Braintree, MA)
- 9 days ago
- Wellesley, MA (15 miles from Braintree, MA)
- 9 days ago
4G Clinical is honored to be part of Fast Company's 2020 Best Workplaces for Innovators list, citing businesses and organizations that demonstrate a deep commitment to encouraging innovation at...
In PersonCashier Customer Service Associate
- The Norfolk Companies
- Boston, MA (11 miles from Braintree, MA)
- 12 days ago
- Boston, MA (11 miles from Braintree, MA)
- 12 days ago
The Cashier Customer Service Associate plays a key role in creating a welcoming and helpful experience for every customer....
In PersonCustomer Service Associate - Automotive
- Sherwin Williams
- Randolph, MA (3 miles from Braintree, MA)
- 12 days ago
- Randolph, MA (3 miles from Braintree, MA)
- 12 days ago
The Customer Service Associate is responsible for receiving and preparing orders and safely moving and loading....
In Person Part TimeAlterations Customer Service Representative
- David's Bridal
- Westwood, MA (10 miles from Braintree, MA)
- 13 days ago
- Westwood, MA (10 miles from Braintree, MA)
- 13 days ago
Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls...
In Person Part TimeDemographic Data for Braintree, MA
Moving to Braintree, MA? Find some basic demographic data about Braintree, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Braintree, MA
Highest Education Level
Customer Services in Braintree, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Dusting
- Asset Protection
- First In, First Out
- Restocking
- Replenishing
- Merchandising
- Customer Support
- Pulling
- Cashier Skills
- Loading & Unloading
- Wellness
- Housekeeping
- Customer Satisfaction
- Retail
- Energetic
- Reimbursement
- Relationship Management
- Decision Making
- Military Background
- High School Diploma
- Driving
- Customer Relations
- Friendliness
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Microsoft Office
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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