Customer Service Jobs in Bedford, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Experience Associate, Square One - Full Time
- Macy's
- Saugus, MA (13 miles from Bedford, MA)
- 2 hours ago
- Saugus, MA (13 miles from Bedford, MA)
- 2 hours ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
In Person Full TimePharmacy Customer Service Associate
- Walgreens
- North Andover, MA (15 miles from Bedford, MA)
- 18 hours ago
- North Andover, MA (15 miles from Bedford, MA)
- 18 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonCustomer Service Associate - Temporary
- Walgreens
- Medford, MA (10 miles from Bedford, MA)
- 18 hours ago
- Medford, MA (10 miles from Bedford, MA)
- 18 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person Temporary- Walgreens
- Norwood, MA (22 miles from Bedford, MA)
- 2 days ago
- Norwood, MA (22 miles from Bedford, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonLoss Prevention Customer Service Associate II
- HomeGoods
- Woburn, MA (5 miles from Bedford, MA)
- 2 days ago
- Woburn, MA (5 miles from Bedford, MA)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
In Person- PGA Tour Superstore
- Peabody, MA (15 miles from Bedford, MA)
- 2 days ago
- Peabody, MA (15 miles from Bedford, MA)
- 2 days ago
Experience: Retail sales, customer service or similar experience preferred....
In PersonFull Time Dispensary Associate - Mayflower
- iAnthus Capital Management
- Allston, MA (12 miles from Bedford, MA)
- 4 days ago
- Allston, MA (12 miles from Bedford, MA)
- 4 days ago
This Full-Time Dispensary Associate position is located at our Mayflower Dispensary in Allston, MA. Who We Are: iAnthus Capital Management is a multi-state operator, encompassing the full spectrum...
In Person Full TimeLoss Prevention Customer Service Associate II Full Time
- TJX
- Woburn, MA (5 miles from Bedford, MA)
- 6 days ago
- Woburn, MA (5 miles from Bedford, MA)
- 6 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
In Person Full TimeLoss Prevention Customer Service Associate
- TJX
- North Andover, MA (15 miles from Bedford, MA)
- 7 days ago
- North Andover, MA (15 miles from Bedford, MA)
- 7 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
In PersonCustomer Support Associate (2nd Shift)
- 4G Clinical
- Wellesley, MA (13 miles from Bedford, MA)
- 10 days ago
- Wellesley, MA (13 miles from Bedford, MA)
- 10 days ago
4G Clinical is honored to be part of Fast Company's 2020 Best Workplaces for Innovators list, citing businesses and organizations that demonstrate a deep commitment to encouraging innovation at...
In PersonAlterations Customer Service Representative
- David's Bridal
- Nashua, NH (18 miles from Bedford, MA)
- 12 days ago
- Nashua, NH (18 miles from Bedford, MA)
- 12 days ago
Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls...
In PersonCashier Customer Service Associate
- The Norfolk Companies
- Boston, MA (14 miles from Bedford, MA)
- 12 days ago
- Boston, MA (14 miles from Bedford, MA)
- 12 days ago
The Cashier Customer Service Associate plays a key role in creating a welcoming and helpful experience for every customer....
In PersonCustomer Service Representative
- Veritiv
- Lawrence, MA (15 miles from Bedford, MA)
- 13 days ago
- Lawrence, MA (15 miles from Bedford, MA)
- 13 days ago
Customer service experience preferred. Salary: $50,000 - $55,000 annually Work Experience: 1-3 years of related job experience....
In PersonRetail Customer Service Associate Part Time
- BJ's Wholesale Club, Inc.
- Marlborough, MA (17 miles from Bedford, MA)
- 14 days ago
- Marlborough, MA (17 miles from Bedford, MA)
- 14 days ago
Job Summary Responsible for performing merchandise protection procedures, monitoring entrance and exit activity, and providing superior customer service to members....
In Person Part TimeRetail Customer Service Team Member
- Michaels Stores
- Salem, NH (20 miles from Bedford, MA)
- 15 days ago
- Salem, NH (20 miles from Bedford, MA)
- 15 days ago
Store - SALEM, NH Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
In PersonDemographic Data for Bedford, MA
Moving to Bedford, MA? Find some basic demographic data about Bedford, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Bedford, MA
Highest Education Level
Customer Services in Bedford, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Dusting
- Asset Protection
- First In, First Out
- Restocking
- Replenishing
- Merchandising
- Customer Support
- Pulling
- Cashier Skills
- Loading & Unloading
- Wellness
- Housekeeping
- Customer Satisfaction
- Retail
- Energetic
- Reimbursement
- Relationship Management
- Decision Making
- Military Background
- High School Diploma
- Driving
- Customer Relations
- Friendliness
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Microsoft Office
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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