Customer Service Jobs in Bedford, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Veterinary Customer Service Representative
- Lowell Rd Veterinary Center
- Hudson, NH (19 miles from Bedford, MA)
- 13 days ago
- Lowell Rd Veterinary Center
- Hudson, NH (19 miles from Bedford, MA)
- 13 days ago
clients and patients warmly upon arrival Maintaining a clean, organized, and welcoming front desk and lobby area Triage client concerns and direct them appropriately Answering phone calls and emails; routing...
Customer Service Representative
- Norwood, MA (22 miles from Bedford, MA)
- 7 hours ago
- Norwood, MA (22 miles from Bedford, MA)
- 7 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Healthcare Customer Service Representative - Remote
- Cambridge, MA (11 miles from Bedford, MA)
- 12 hours ago
- Cambridge, MA (11 miles from Bedford, MA)
- 12 hours ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote WorkCustomer Service Representative
- Chelmsford, MA (7 miles from Bedford, MA)
- 17 hours ago
- Chelmsford, MA (7 miles from Bedford, MA)
- 17 hours ago
Customer Service Representative Benefits: PTO Time Flex Schedule Get Paid Weekly Bonuses 401(k) Match @ 4% Paid Training, Educational Allowances/Reimbursement for Field-related Courses Blue Cross Blue...
Customer Service Representative- Dealer Photography
- North Andover, MA (15 miles from Bedford, MA)
- 17 hours ago
- North Andover, MA (15 miles from Bedford, MA)
- 17 hours ago
If you have professional experience in customer service, route service, ride share positions, automotive inspection business, or as a Lot porter, auto detailer, car washer, service writer, or vehicle...
Customer Service Representative 10am-6:30pm EST
- Boston, MA (14 miles from Bedford, MA)
- 1 day ago
- Boston, MA (14 miles from Bedford, MA)
- 1 day ago
**The base compensation for this position is at an hourly $20 per hour + Annual Gainshare Bonus** Customer Service is the critical link to strong communications between the sales field and Matco Tools...
Senior Customer Service Representative - Corporate
- Waltham, MA (7 miles from Bedford, MA)
- 1 day ago
- Waltham, MA (7 miles from Bedford, MA)
- 1 day ago
service metrics. + Participate in cross-functional projects to enhance customer service. + Maintain up-to-date knowledge of industry trends and company products. + Heavy client communications via email...
Customer Service Representative
- Woburn, MA (5 miles from Bedford, MA)
- 1 day ago
- Woburn, MA (5 miles from Bedford, MA)
- 1 day ago
Position Summary: The primary function of a customer service representative is to provide exceptional customer service to all customers and employees....
Delivery Station Customer Service Associate, DSL
- Nashua, NH (18 miles from Bedford, MA)
- 2 days ago
- Nashua, NH (18 miles from Bedford, MA)
- 2 days ago
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....
Customer Service Representative
- Braintree, MA (24 miles from Bedford, MA)
- 2 days ago
- Braintree, MA (24 miles from Bedford, MA)
- 2 days ago
Customer Service Representative (Braintree) Lin's Insurance Agency LLC 64R Hancock St compensation: $20 per Hour employment type: experience level: entry level job title: Customer Service Representative...
Admin Customer Care Representative Admin Customer Care Representative
- Quincy, MA (22 miles from Bedford, MA)
- 2 days ago
- Quincy, MA (22 miles from Bedford, MA)
- 2 days ago
Admin Customer Care Representative Ahold Delhaize USA 4.4 ( ) Quincy, MA Why you should apply for a job to Ahold Delhaize USA : 4.4/5 in overall job satisfaction 4.6/5 in supportive management 81%...
Remote Work- East Boston, MA (15 miles from Bedford, MA)
- 2 days ago
- East Boston, MA (15 miles from Bedford, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Bolton, MA (17 miles from Bedford, MA)
- 2 days ago
- Bolton, MA (17 miles from Bedford, MA)
- 2 days ago
Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze.Integrative Animal Health Center is looking to add a compassionate and skilled...
Customer Service Representative
- Haverhill, MA (23 miles from Bedford, MA)
- 3 days ago
- Haverhill, MA (23 miles from Bedford, MA)
- 3 days ago
Store 4707503: 32 Knipe Rd, Haverhill, Massachusetts 01835 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
Admin Customer Care Representative
- Quincy, MA (22 miles from Bedford, MA)
- 3 days ago
- Quincy, MA (22 miles from Bedford, MA)
- 3 days ago
Provide excellent customer service to both internal and external customers. Enhance customer loyalty through engagement via phone and email....
Demographic Data for Bedford, MA
Moving to Bedford, MA? Find some basic demographic data about Bedford, MA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Bedford, MA
Highest Education Level
Customer Services in Bedford, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Wellness
- Scanning
- Retail
- Reimbursement
- Energetic
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Written Communication
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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