Customer Service Jobs in Westminster, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - The Mall in Columbia
- Columbia, MD (24 miles from Westminster, MD)
- 14 hours ago
- Columbia, MD (24 miles from Westminster, MD)
- 14 hours ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
Customer Service Representative
- Frederick, MD (19 miles from Westminster, MD)
- 1 day ago
- Frederick, MD (19 miles from Westminster, MD)
- 1 day ago
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
Retail Customer Service Supervisor
- Hanover, PA (16 miles from Westminster, MD)
- 1 day ago
- Hanover, PA (16 miles from Westminster, MD)
- 1 day ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Pharmacy Customer Service Associate
- Timonium, MD (20 miles from Westminster, MD)
- 2 days ago
- Timonium, MD (20 miles from Westminster, MD)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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- Thurmont, MD (23 miles from Westminster, MD)
- 2 days ago
- Thurmont, MD (23 miles from Westminster, MD)
- 2 days ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Towson, MD (21 miles from Westminster, MD)
- 4 days ago
- Towson, MD (21 miles from Westminster, MD)
- 4 days ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
- Clarksville, MD (24 miles from Westminster, MD)
- 7 days ago
- Clarksville, MD (24 miles from Westminster, MD)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Owings Mills, MD (13 miles from Westminster, MD)
- 7 days ago
- Owings Mills, MD (13 miles from Westminster, MD)
- 7 days ago
Perform other duties as assigned by station management Minimum Qualifications: High school diploma or equivalent Successful completion of certification training program for customer service/emissions...
service to members....
Loss Prevention Customer Service Associate
- Owings Mills, MD (13 miles from Westminster, MD)
- 8 days ago
- Owings Mills, MD (13 miles from Westminster, MD)
- 8 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Frederick, MD (19 miles from Westminster, MD)
- 8 days ago
- Frederick, MD (19 miles from Westminster, MD)
- 8 days ago
Customer Service Representative Job ID: 26121 Job Type: Full-time Location: Frederick, MD Date Posted: May 5, 2025 Job Description Music & Arts embodies the world of creativity and music by encouraging...
Customer Service Representative
- Sparks, MD (16 miles from Westminster, MD)
- 9 days ago
- Sparks, MD (16 miles from Westminster, MD)
- 9 days ago
Customer Service Representative Customer Service Sparks, Maryland Apply Description Fluidra is looking for a Customer Service Representative I to join our team in Sparks, MD....
Customer Service Associate- Overnight Shift
- Eldersburg, MD (11 miles from Westminster, MD)
- 10 days ago
- Eldersburg, MD (11 miles from Westminster, MD)
- 10 days ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Retail Customer Experience Associate, Towson Town Center - Full Time
- Towson, MD (21 miles from Westminster, MD)
- 14 days ago
- Towson, MD (21 miles from Westminster, MD)
- 14 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Demographic Data for Westminster, MD
Moving to Westminster, MD? Find some basic demographic data about Westminster, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Westminster, MD
Highest Education Level
Customer Services in Westminster, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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