Customer Service Jobs in Westminster, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Columbia, MD (24 miles from Westminster, MD)
- 2 hours ago
- Columbia, MD (24 miles from Westminster, MD)
- 2 hours ago
The ideal candidate will be able to provide a variety of customer service and clerical duties in a fast-paced office environment....
Dispensary Associate - Part Time
- Lutherville, MD (20 miles from Westminster, MD)
- 3 hours ago
- Lutherville, MD (20 miles from Westminster, MD)
- 3 hours ago
In this role, you will need to be knowledgeable enough to speak to customers about various products and their effects while providing excellent customer service....
Bilingual Customer Service Representative
- Columbia, MD (24 miles from Westminster, MD)
- 23 hours ago
- Columbia, MD (24 miles from Westminster, MD)
- 23 hours ago
The ideal candidate will be able to provide a variety of customer service and clerical duties in a fast-paced office environment....
Customer Service Associate- Overnight Shift - Full-time
- Columbia, MD (24 miles from Westminster, MD)
- 1 day ago
- Columbia, MD (24 miles from Westminster, MD)
- 1 day ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
- Columbia, MD (24 miles from Westminster, MD)
- 1 day ago
- Columbia, MD (24 miles from Westminster, MD)
- 1 day ago
food service, point of sale duties, customer service, general housekeeping, and other related functions....
Loss Prevention Customer Service Associate
- Randallstown, MD (15 miles from Westminster, MD)
- 2 days ago
- Randallstown, MD (15 miles from Westminster, MD)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Hunt Valley, MD (17 miles from Westminster, MD)
- 3 days ago
- Hunt Valley, MD (17 miles from Westminster, MD)
- 3 days ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
- Columbia, MD (24 miles from Westminster, MD)
- 4 days ago
- Columbia, MD (24 miles from Westminster, MD)
- 4 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Customer Service Associate - Temporary
- Frederick, MD (19 miles from Westminster, MD)
- 7 days ago
- Frederick, MD (19 miles from Westminster, MD)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Lutherville, MD (20 miles from Westminster, MD)
- 9 days ago
- Lutherville, MD (20 miles from Westminster, MD)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Customer Service Representative I
- Hanover, PA (16 miles from Westminster, MD)
- 14 days ago
- Hanover, PA (16 miles from Westminster, MD)
- 14 days ago
Reports To: Customer Service Team Lead Work Schedule: Monday through Friday, 8:00am to 5:00pm General Purpose of Position: Responsible for all of the necessary functions to provide effective customer...
- Cockeysville, MD (17 miles from Westminster, MD)
- 15 days ago
- Cockeysville, MD (17 miles from Westminster, MD)
- 15 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Towson, MD (21 miles from Westminster, MD)
- 16 days ago
- Towson, MD (21 miles from Westminster, MD)
- 16 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Care Representative - Part Time
- Columbia, MD (24 miles from Westminster, MD)
- 21 days ago
- Columbia, MD (24 miles from Westminster, MD)
- 21 days ago
Columbia Association, headquartered in Howard County, Maryland, is known for engaging our diverse community, cultivating a unique sense of place, and enhancing the quality of life in Columbia,...
Demographic Data for Westminster, MD
Moving to Westminster, MD? Find some basic demographic data about Westminster, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Westminster, MD
Highest Education Level
Customer Services in Westminster, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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