Customer Service Jobs in Walkersville, MD

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 26 Jobs

Customer Service Representative

Fil-Tec, Inc.
Smithsburg, MD (16 miles from Walkersville, MD)
12 days ago

Fil-Tec, Inc.
Smithsburg, MD (16 miles from Walkersville, MD)
12 days ago

Join our team at Fil-Tec, Inc., as a Customer Service Representative! We are looking for a dedicated individual with a passion for providing exceptional customer service....

Customer Service Associate - Temporary

Hagerstown, MD (21 miles from Walkersville, MD)
1 day ago

Hagerstown, MD (21 miles from Walkersville, MD)
1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Cashier

Hagerstown, MD (21 miles from Walkersville, MD)
1 day ago

Hagerstown, MD (21 miles from Walkersville, MD)
1 day ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Client Service Representative

Hagerstown, MD (21 miles from Walkersville, MD)
1 day ago

Hagerstown, MD (21 miles from Walkersville, MD)
1 day ago

Responsible for EFL services and sales of products, supplies and order intakes for hospital in-patients, along with other assigned programs. Education – High school graduate or the equivalent....

Customer Service Representative

Hagerstown, MD (21 miles from Walkersville, MD)
1 day ago

Hagerstown, MD (21 miles from Walkersville, MD)
1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative (Loan Consultant I)

Frederick, MD (2 miles from Walkersville, MD)
2 days ago

Frederick, MD (2 miles from Walkersville, MD)
2 days ago

Customer Service Representative (Loan Consultant I) 3.0 3.0 out of 5 stars Frederick, MD 21704 GENERAL SUMMARY: The role of Loan Consultant I is to provide exceptional customer experience while providing...

Customer Service Representative (Loan Consultant I)

Frederick, MD (2 miles from Walkersville, MD)
4 days ago

Frederick, MD (2 miles from Walkersville, MD)
4 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Customer Service Representative

Frederick, MD (2 miles from Walkersville, MD)
5 days ago

Frederick, MD (2 miles from Walkersville, MD)
5 days ago

Job: Customer Service/Account Coordinator for a Distribution Company Location: Frederick MD (in office) Direct Hire placement Hours: Monday-Friday 8:00am-5:00pm Salary : $55-68K depending on experience...

Technical Customer Service Associate

Hagerstown, MD (21 miles from Walkersville, MD)
6 days ago

Hagerstown, MD (21 miles from Walkersville, MD)
6 days ago

Experience using an order fulfillment system....

Retail Customer Service Specialist

Frederick, MD (2 miles from Walkersville, MD)
8 days ago

Frederick, MD (2 miles from Walkersville, MD)
8 days ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Retail Customer Service Supervisor

Germantown, MD (24 miles from Walkersville, MD)
14 days ago

Germantown, MD (24 miles from Walkersville, MD)
14 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....

Customer Service Representative

Frederick, MD (2 miles from Walkersville, MD)
15 days ago

Frederick, MD (2 miles from Walkersville, MD)
15 days ago

Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....

Customer Service Representative

Boonsboro, MD (18 miles from Walkersville, MD)
16 days ago

Boonsboro, MD (18 miles from Walkersville, MD)
16 days ago

The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality....

Retail Customer Service Associate Part Time

Westminster, MD (19 miles from Walkersville, MD)
22 days ago

Westminster, MD (19 miles from Walkersville, MD)
22 days ago

service to members....

Loss Prevention Customer Service Associate II

Germantown, MD (24 miles from Walkersville, MD)
22 days ago

Germantown, MD (24 miles from Walkersville, MD)
22 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

View all 26 jobs

Demographic Data for Walkersville, MD

Moving to Walkersville, MD? Find some basic demographic data about Walkersville, MD below.

Median Age

Average Household Income

Home Value vs Household Income in Walkersville, MD

Local

National

Total Population

10,447

Number of Businesses

161

City Size

Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Services

Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Customer Service

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in Walkersville, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Walkersville, MD offer the following education background

High School or GED

34.7%

Bachelor's Degree

25.3%

Associate's Degree

16.0%

Vocational Degree or Certification

12.0%

Master's Degree

5.4%

Some College

4.2%

Some High School

1.8%

Doctorate Degree

0.7%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Walkersville, MD

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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