Customer Service Jobs in Waldorf, MD

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 74 Jobs
Liberty Mutual Insurance

Licensed Gold Customer Service Representative

We are currently hiring exclusively for our Gold Customer Service licensed class starting October 6, 2025....

Remote Work

Pharmacy Customer Service Associate

  • Prince Frederick, MD (16 miles from Waldorf, MD)
  • 13 hours ago
  • Prince Frederick, MD (16 miles from Waldorf, MD)
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Hyattsville, MD (22 miles from Waldorf, MD)
  • 17 hours ago
  • Hyattsville, MD (22 miles from Waldorf, MD)
  • 17 hours ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Client Service Representative

  • Alexandria, VA (17 miles from Waldorf, MD)
  • 21 hours ago
  • Alexandria, VA (17 miles from Waldorf, MD)
  • 21 hours ago

ESSENTIAL FUNCTIONS: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Scheduling and confirming appointments Placing outbound...

Customer Service Associate, Electronics

  • Arlington, VA (22 miles from Waldorf, MD)
  • 1 day ago
  • Arlington, VA (22 miles from Waldorf, MD)
  • 1 day ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....

Customer Service & Retail Front Desk Associate - Store#60 - 7911 Annapolis Rd

  • Lanham, MD (24 miles from Waldorf, MD)
  • 2 days ago
  • Lanham, MD (24 miles from Waldorf, MD)
  • 2 days ago

Customer service representatives, technicians, managers, and many more positions are available across the country....

Client Service Representative

  • Arlington, VA (22 miles from Waldorf, MD)
  • 2 days ago
  • Arlington, VA (22 miles from Waldorf, MD)
  • 2 days ago

Key Responsibilities: Answers telephone calls quickly, efficiently and in a professional and friendly manner Warmly greets clients and provide exceptional service Entering new client information...

Customer Service Representative - Onsite

  • North Springfield, VA (22 miles from Waldorf, MD)
  • 2 days ago
  • North Springfield, VA (22 miles from Waldorf, MD)
  • 2 days ago

Overview The Squires Group seeking a highly motivated and detail-oriented Customer Service Representative to provide front-line support to utility customers through in-person, phone, and email interactions...

Customer Service & Retail Front Desk Associate - Store#160 - 7911 Annapolis Rd

  • Lanham, MD (23 miles from Waldorf, MD)
  • 3 days ago
  • Lanham, MD (23 miles from Waldorf, MD)
  • 3 days ago

Customer service representatives, technicians, managers, and many more positions are available across the country....

Customer Service Representative

  • Lorton, VA (18 miles from Waldorf, MD)
  • 4 days ago
  • Lorton, VA (18 miles from Waldorf, MD)
  • 4 days ago

Schedule: Monday-Friday 8am-5pm Pay rate: $24/hour with weekly pay on Fridays A Customer Service Representatives primary duty is to answer the phone and support customers....

Customer Service Associate

  • Alexandria, VA (17 miles from Waldorf, MD)
  • 4 days ago
  • Alexandria, VA (17 miles from Waldorf, MD)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Marketing Associate and Customer Service Representative ( UPDATE)

  • Washington, DC (21 miles from Waldorf, MD)
  • 4 days ago
  • Washington, DC (21 miles from Waldorf, MD)
  • 4 days ago

Seventy percent (70%) of the time will be dedicated to marketing, and thirty percent (30%) to customer service/fulfillment. Perform other duties as assigned....

Customer Service Representative - FLOAT

  • Washington, DC (21 miles from Waldorf, MD)
  • 5 days ago
  • Washington, DC (21 miles from Waldorf, MD)
  • 5 days ago

Cash handling and customer service experience preferred....

Customer Service Associate

  • Washington, DC (21 miles from Waldorf, MD)
  • 7 days ago
  • Washington, DC (21 miles from Waldorf, MD)
  • 7 days ago

Mail Processor About the Role: As a Mail Processor, you will play a crucial role in the efficient handling and distribution of incoming and outgoing mail within our organization. You will be...

Client Service Representative - Floater (West Springfield Branch)

  • Springfield, VA (24 miles from Waldorf, MD)
  • 7 days ago
  • Springfield, VA (24 miles from Waldorf, MD)
  • 7 days ago

One (1) or more years of experience in a client service and/or a cross-trained teller position Previous cash handling experience preferred Knowledge & Skills Excellent customer service skills Excellent...

Demographic Data for Waldorf, MD

Moving to Waldorf, MD? Find some basic demographic data about Waldorf, MD below.

Local
National
89,010
1,466
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Skillsoft Percipio
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Waldorf, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Waldorf, MD offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Waldorf, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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