Customer Service Jobs in Upper Marlboro, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Falls Church, VA (20 miles from Upper Marlboro, MD)
- 9 days ago
- Falls Church, VA (20 miles from Upper Marlboro, MD)
- 9 days ago
Working knowledge of Microsoft Windows Support and customer service tools (e.g., ticketing or CRM systems)....
Customer Service Representative
- Annapolis, MD (19 miles from Upper Marlboro, MD)
- 1 hour ago
- Annapolis, MD (19 miles from Upper Marlboro, MD)
- 1 hour ago
service preferred + Experience in a healthcare customer service call center setting + Strong communication skills, both verbal and written + Ability to handle stressful situations with patience and...
Customer Service Representative - Remote
- Annapolis, MD (19 miles from Upper Marlboro, MD)
- 2 hours ago
- Annapolis, MD (19 miles from Upper Marlboro, MD)
- 2 hours ago
**Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and...
Remote Work- Washington, DC (15 miles from Upper Marlboro, MD)
- 2 hours ago
- Washington, DC (15 miles from Upper Marlboro, MD)
- 2 hours ago
Familiarity with customer service ticketing systems like Zendesk or similar tools....
Remote WorkVeterinary Client Service Representative
- Bowie, MD (14 miles from Upper Marlboro, MD)
- 3 hours ago
- Bowie, MD (14 miles from Upper Marlboro, MD)
- 3 hours ago
Dogs & Cats ER & Specialty in Bowie, MD is hiring a full- time Client Service Representative to join our outstanding team! This position is to join our overnight team! About us Step into an...
Bilingual in Spanish Customer Service Representative I
- Annapolis, MD (19 miles from Upper Marlboro, MD)
- 3 hours ago
- Annapolis, MD (19 miles from Upper Marlboro, MD)
- 3 hours ago
**Qualifications for Best in Class Customer Service:** **Empathy** : The ability to understand and share the feelings of customers is crucial....
Remote Work- Alexandria, VA (15 miles from Upper Marlboro, MD)
- 12 hours ago
- Alexandria, VA (15 miles from Upper Marlboro, MD)
- 12 hours ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Associate- Overnight Shift
- National Harbor, MD (12 miles from Upper Marlboro, MD)
- 21 hours ago
- National Harbor, MD (12 miles from Upper Marlboro, MD)
- 21 hours ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
- National Harbor, MD (12 miles from Upper Marlboro, MD)
- 21 hours ago
- National Harbor, MD (12 miles from Upper Marlboro, MD)
- 21 hours ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
- Camp Springs, MD (8 miles from Upper Marlboro, MD)
- 21 hours ago
- Camp Springs, MD (8 miles from Upper Marlboro, MD)
- 21 hours ago
We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....
Customer Service Representative
- Mount Rainier, MD (15 miles from Upper Marlboro, MD)
- 21 hours ago
- Mount Rainier, MD (15 miles from Upper Marlboro, MD)
- 21 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Hyattsville, MD (13 miles from Upper Marlboro, MD)
- 21 hours ago
- Hyattsville, MD (13 miles from Upper Marlboro, MD)
- 21 hours ago
Systems Integration, Inc. is hiring**Customer Service Representatives for the Maryland Department of Human Resources call center located in Owings Mills, MD....
Customer Service Representative
- Annapolis, MD (19 miles from Upper Marlboro, MD)
- 21 hours ago
- Annapolis, MD (19 miles from Upper Marlboro, MD)
- 21 hours ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Customer Service Representative
- Washington, DC (15 miles from Upper Marlboro, MD)
- 1 day ago
- Washington, DC (15 miles from Upper Marlboro, MD)
- 1 day ago
Description: Our client is seeking a Temporary Customer Service Representative for a contract-to-hire role....
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Annapolis, MD (19 miles from Upper Marlboro, MD)
- 1 day ago
- Annapolis, MD (19 miles from Upper Marlboro, MD)
- 1 day ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Demographic Data for Upper Marlboro, MD
Moving to Upper Marlboro, MD? Find some basic demographic data about Upper Marlboro, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Upper Marlboro, MD
Highest Education Level
Customer Services in Upper Marlboro, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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