Customer Service Jobs in Sykesville, MD

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 85 Jobs

Customer Service Representative

  • Columbia, MD (13 miles from Sykesville, MD)
  • 3 days ago
  • Columbia, MD (13 miles from Sykesville, MD)
  • 3 days ago

CSR's are responsible for providing excellent customer service, documentation or communications and appropriate follow up....

Retail Customer Service Associate

  • Gaithersburg, MD (20 miles from Sykesville, MD)
  • 5 hours ago
  • Gaithersburg, MD (20 miles from Sykesville, MD)
  • 5 hours ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 610 N Frederick Ave, Gaithersburg...

Retail Customer Service Team Member-1

  • Westminster, MD (11 miles from Sykesville, MD)
  • 1 day ago
  • Westminster, MD (11 miles from Sykesville, MD)
  • 1 day ago

Store - BALT-WESTMINSTER, MD Deliver friendly customer service, help customers shop our store, and find what they're looking for....

Customer Service Representative

  • Baltimore, MD (19 miles from Sykesville, MD)
  • 3 days ago
  • Baltimore, MD (19 miles from Sykesville, MD)
  • 3 days ago

No walk in applicants - Reference Customer Service when responding....

Customer Service Associate - Temporary

  • Clarksville, MD (13 miles from Sykesville, MD)
  • 3 days ago
  • Clarksville, MD (13 miles from Sykesville, MD)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative. Member Services Call Center

  • Fulton, MD (16 miles from Sykesville, MD)
  • 3 days ago
  • Fulton, MD (16 miles from Sykesville, MD)
  • 3 days ago

CUSTOMER SERVICE REPRESENTATIVE. MEMBER SERVICES CALL CENTER IN FULTON, MD, USA!...

Remote Work

Customer Service Representative

  • Sparks, MD (18 miles from Sykesville, MD)
  • 3 days ago
  • Sparks, MD (18 miles from Sykesville, MD)
  • 3 days ago

We have a great opportunity for a Customer Service Representative to join our team in Sparks, MD! As a Customer Service Representative, you will provide top-notch support to our valued customers....

Customer Service Agent Supervisor -Baltimore/Washington International Airport (BWI)

  • Baltimore, MD (19 miles from Sykesville, MD)
  • 3 days ago
  • Baltimore, MD (19 miles from Sykesville, MD)
  • 3 days ago

WHERE FRIENDLY TAKES FLIGHT - BECOME A CUSTOMER SERVICE AGENT SUPERVISOR TODAY!...

Customer Service Representative

  • Baltimore, MD (19 miles from Sykesville, MD)
  • 5 days ago
  • Baltimore, MD (19 miles from Sykesville, MD)
  • 5 days ago

Hiring Customer Service Representatives The Spirit of the Position: The Customer Service Representative greets and creates a welcoming atmosphere for our customers and clients....

Inside Sales/Customer Service Representative

  • Frederick, MD (20 miles from Sykesville, MD)
  • 5 days ago
  • Frederick, MD (20 miles from Sykesville, MD)
  • 5 days ago

Job Type Full-time Description Job Title: Inside Sales Representative Department: Sales/Customer Service Location: FoodPRO (Frederick, MD) Pay: Starting at $18.00/Hr Reports to : Customer Service Manager...

Sales & Customer Service Associate - Full Time

  • Rockville, MD (23 miles from Sykesville, MD)
  • 5 days ago
  • Rockville, MD (23 miles from Sykesville, MD)
  • 5 days ago

Overview Now hiring passionate, skilled, amazing sales and customer service team members - JUST LIKE YOU! Are you good at people intelligence?...

Customer Service Representative - Patient Registration

  • Baltimore, MD (19 miles from Sykesville, MD)
  • 6 days ago
  • Baltimore, MD (19 miles from Sykesville, MD)
  • 6 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Pharmacy Customer Service Associate

  • Phoenix, MD (22 miles from Sykesville, MD)
  • 6 days ago
  • Phoenix, MD (22 miles from Sykesville, MD)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Veterinary Client Service Representative

  • Frederick, MD (20 miles from Sykesville, MD)
  • 6 days ago
  • Frederick, MD (20 miles from Sykesville, MD)
  • 6 days ago

Answer and prioritize incoming phone calls Monitor client flow from check-in through discharge Provide excellent customer service to our referring veterinarians and their staff by assisting with their...

Customer Service Representative. Job in Baltimore Gr8Jobs

  • Baltimore, MD (19 miles from Sykesville, MD)
  • 7 days ago
  • Baltimore, MD (19 miles from Sykesville, MD)
  • 7 days ago

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...

Remote Work

Demographic Data for Sykesville, MD

Moving to Sykesville, MD? Find some basic demographic data about Sykesville, MD below.


Local
National
40,028
950
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Sykesville, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Sykesville, MD offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Sykesville, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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