Customer Service Jobs in Sparks, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- White Marsh, MD (18 miles from Sparks, MD)
- 1 day ago
- White Marsh, MD (18 miles from Sparks, MD)
- 1 day ago
The Customer Service Associate is critical in ensuring we meet that goal....
Customer Service Associate - Temporary
- Edgewood, MD (22 miles from Sparks, MD)
- 1 day ago
- Edgewood, MD (22 miles from Sparks, MD)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Representative/Cashier
- Baltimore, MD (17 miles from Sparks, MD)
- 1 day ago
- Baltimore, MD (17 miles from Sparks, MD)
- 1 day ago
We are currently seeking self-motivated, results-oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Representative
- Baltimore, MD (17 miles from Sparks, MD)
- 1 day ago
- Baltimore, MD (17 miles from Sparks, MD)
- 1 day ago
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like...
- Rosedale, MD (17 miles from Sparks, MD)
- 1 day ago
- Rosedale, MD (17 miles from Sparks, MD)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Clinical Customer Service Representative - Inpatient Rehabilitation
- Baltimore, MD (17 miles from Sparks, MD)
- 2 days ago
- Baltimore, MD (17 miles from Sparks, MD)
- 2 days ago
Clinical Customer Service Associate Part Time Rotating shift 24 hours The Clinical Customer Service Representative works as the central point of contact on the care unit for patients, families, visitors...
Customer Service Representative
- Baltimore, MD (17 miles from Sparks, MD)
- 2 days ago
- Baltimore, MD (17 miles from Sparks, MD)
- 2 days ago
with the field technicians, communicating repair cost & time estimates to customers, and repair order billing Promptly address and resolve customer concerns and service follow-up issues Excellent customer...
Customer Service Representative
- Highlandtown, MD (20 miles from Sparks, MD)
- 4 days ago
- Highlandtown, MD (20 miles from Sparks, MD)
- 4 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Representative
- Baltimore, MD (17 miles from Sparks, MD)
- 4 days ago
- Baltimore, MD (17 miles from Sparks, MD)
- 4 days ago
Belts Logistics Services in business over 165 years has an immediate opening for a Customer Service Representative with experience using RF scanners, label printers and must have great muti-tasking...
Sales & Customer Service Associate
- Westminster, MD (16 miles from Sparks, MD)
- 5 days ago
- Westminster, MD (16 miles from Sparks, MD)
- 5 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Delivery Station Customer Service Associate
- Edgewood, MD (22 miles from Sparks, MD)
- 5 days ago
- Edgewood, MD (22 miles from Sparks, MD)
- 5 days ago
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....
Pharmacy Customer Service Associate
- Brooklyn, MD (22 miles from Sparks, MD)
- 5 days ago
- Brooklyn, MD (22 miles from Sparks, MD)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Owings Mills, MD (10 miles from Sparks, MD)
- 6 days ago
- Owings Mills, MD (10 miles from Sparks, MD)
- 6 days ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
- Baltimore, MD (17 miles from Sparks, MD)
- 7 days ago
- Baltimore, MD (17 miles from Sparks, MD)
- 7 days ago
Back to results Customer Service Agent Branches & Operations Full-time Baltimore, MD, United States Apply now Apply now Ready to elevate your customer service game?...
Remote Customer Service Representative
- Elkridge, MD (24 miles from Sparks, MD)
- 8 days ago
- Elkridge, MD (24 miles from Sparks, MD)
- 8 days ago
We have multiple opportunities open for Work From Home Customer Service Representatives. Earn $19.00/hr, ($16.00/hr base plus bonuses) when youre hitting your sales goals....
Remote WorkDemographic Data for Sparks, MD
Moving to Sparks, MD? Find some basic demographic data about Sparks, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Sparks, MD
Highest Education Level
Customer Services in Sparks, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »